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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/29

Hanoi City Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Hanoi City Backpackers Hostel is ideally located in the very heart of Hanoi Old Quarter, just few minutes walk to the Hoan Kiem Lake, Cathedral, Water Puppet Theatre, Ho Chi Minh Complex, Temple of Literature... There are many highly recommended restaurants, bars, pubs near by.

English speaking Reception will help you with tourist information, money exchange. There are several room types available for you to choose from: twin rooms, double rooms, triple rooms and 4, 6, 8 bed mixed dorm.

Our special offers​!
- FREE breakfast
- FREE beer
- FREE WiFi
- Comfiest bed in Vietnam
- 24/7 reception
- Friendly Western and Vietnamese staff
- Good price for airport transfers
- Full selection of tours and transport for a good price
- Bike, car and bicycle rental
- Lockers

***Property Policies and Conditions***
1. Check-in: 12:00 – 23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge in case that room is available.
If you prefer earlier check in, we recommend reserving for the prior night to guarantee immediate check in.
2. The free luggage storage room is available at our hotel.
3. Cancellation Policy:
- Any cancellation received before 1 days (24 hours) prior to arrival date, no fee will be charged.
- Late cancellation prior to arrival: first night fee/ No show charge: full balance View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 8.7

  • Location 9.5

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 8.9

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    11 Mar 2019
    This is a very nice hostel. The location is perfect - in the Old Quarter, close to the busiest areas but in a street that's not that crowded and loud. It was really easy to meet other people during the free beer hours and the atmosphere was really cool. The staff was incredibly helpful (shouts to Lee and Katy!) and friendly - not only about the actual stay in the hostel but everything in Vietnam: tours, buses/trains/flights, other places to go, tips on your travel plans, etc.
    Brazil, Male, 25-30
  • 10.0

    Superb

    04 Mar 2019
    The place is nice and the people are nicer. I like how lee and ryan accomodates us. And the girl in the receptionist which i forgot the name. The breakfast is awesome. And the coffee. What i like most about our trip is that the staff never fails to give us information on what needs to be done during our stay in hanoi and what things needs to be avoided.
    Philippines, Male, 25-30
  • 8.3

    Fabulous

    03 Mar 2019
    Location is great, beds are huge and comfortable, rooms are nice, breakfast is high quality. The common room downstairs is very busy and noisy. I arrived very early from the night bus, and I had to wait until 12:30 because there was no beds available. Not the hostel’s fault, but I wish I had a place to lay down all that time, as I was very tired. A detail to the hostel: It would be nice if you don’t use any more plastic straws, they are pointless. As well as the toothbrushes in the toilets! :S
    Argentina, Male, 25-30
  • 5.4

    Rating

    09 Mar 2019
    Staff is friendly but there was chewing gum stuck on the bathroom floor and there was hair all over the wash basin, commode and even the door! They promised to get it cleaned but didn't. They say they have lockers but don't tell you that you have to bring your own lock. Pancakes in breakfast are horrible. No security - anyone can enter any dorm. We had a 200% better stay at Chien hostel - in terms of location, price, cleanliness and breakfast. Would suggest you look it up instead.
    India, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Foosball
  • Games Room
  • Wi-Fi

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