Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi City Backpackers Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Hanoi City Backpackers Hostel is ideally located in the very heart of Hanoi Old Quarter, just few minutes walk to the Hoan Kiem Lake, Cathedral, Water Puppet Theatre, Ho Chi Minh Complex, Temple of Literature... There are many highly recommended restaurants, bars, pubs near by.

English speaking Reception will help you with tourist information, money exchange. There are several room types available for you to choose from: twin rooms, double rooms, triple rooms and 4, 6, 8 bed mixed dorm.

Our special offers​!
- FREE breakfast
- FREE beer
- Comfiest bed in Vietnam
- 24/7 reception
- Friendly Western and Vietnamese staff
- Good price for airport transfers
- Full selection of tours and transport for a good price
- Bike, car and bicycle rental
- Lockers

***Property Policies and Conditions***
1. Check-in: 12:00 – 23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge in case that room is available.
If you prefer earlier check in, we recommend reserving for the prior night to guarantee immediate check in.
2. The free luggage storage room is available at our hotel.
3. Cancellation Policy:
- Any cancellation received before 1 days (24 hours) prior to arrival date, no fee will be charged.
- Late cancellation prior to arrival: first night fee/ No show charge: full balance View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.2

  • Location 9.6

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 7.3

  • Facilities 7.3

Latest Reviews

  • 10.0


    14 Jan 2020
    Kind staff, good atmosphere, and decent location. I also loved the beds - spacious, nice curtains, and plugs and a light close. Their prices for tours and transportation are a bit pricey, but other than that the hostel is great.
    USA, Female, 18-24
  • 10.0


    06 Jan 2020
    My second stay at here! Thanks to Leon, Minh, Ryan who have always being part of this great hostel! Everything is awesome! The hostel is clean, the lobby is as chill. The beer is awesome!
    Indonesia, Male, 18-24
  • 9.7


    10 Jan 2020
    The beds were comfortable, the staff were helpful and the breakfast was delicious. Would definitely return!
    England, Female, 18-24
  • 9.1


    30 Dec 2019
    Great hostel. Warm welcoming and helpful staff. Would stay again.
    India, Male, 25-30
  • 9.1


    29 Dec 2019
    Great little hostel in amongst a bustling city. Would definitely recommend. As two young female travellers we felt completely safe. There are great Pho restaurants nearby!!
    Australia, Female, 18-24
  • 8.9


    08 Feb 2020
    The beds are nice and soft, but I stayed here twice and saw ants on my bed both times. the breakfast is excellent! I had to check out at 6am and they kindly sent me off with some food before breakfast was served. There is only 1 bathroom for 8 people, and the door is extremely loud. I also found the guests here were noisy very late into the night (like 3 or 4 am) and then they wake up and are noisy again around 7 or 8am. The location is excellent, walking distance to most attractions in Hanoi.
    USA, Female, 25-30
  • 8.9


    25 Jan 2020
    Friendly, helpful staff. I would choose a 4 persons room instead of a 6 persons room.
    Denmark, Female, 41+
  • 7.4

    Very Good

    10 Jan 2020
    Very honest and helpful staff - arranged my trip to ha Long Bay which was cheap and fine even though hostel lady told me it would be a little lousy. In a very busy Street of Hanoi, but close to train station and Hoan Kiem Lake
    Denmark, Female, 18-24
  • 7.1

    Very Good

    16 Mar 2020
    Nice beds and bathroom was good with a good shower
    England, Female, 18-24
  • 5.1


    02 Jan 2020
    We arrived late maybe around 00 and were very tired and my friend was feeling a bit sick so we really just wanted to sleep. They told us that they were going to send us to another hostel because we are female and they didn’t want us to carry our “heavy” bags up the stairs. They said that their sister hostel had an elevator so it would be better suited for females. We protested but ended up giving in because we didn’t want to argue and just wanted to sleep. The new hostel had us go up the stairs
    Denmark, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Foosball
  • Games Room
  • Wi-Fi