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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hanoi Culture Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hanoi Culture Hostel is conveniently located at centre of Hanoi Old Quarter, 7 minutes on foot from Hoan Kiem Lake, Thang Long Water Puppet theater, nearby Ho Chi Minh Complex, The Temple of Literature and shopping and dining spots like Bat Su Street. It’s surrounded by many Restaurants, Bars and Banks.

Cozy, comfort and accommodating, we offer Vietnamese cultural style decorated . Internet with computer at lobby and hotel-wide WIFI coverage ensure effortless connectivity for entertainment, family contact, and work.

Accommodations at Hanoi Culture feature hardwood floors and air-conditioning. All rooms come with bathroom ensuite, Laptop support at the reception desk, cable flat-screen TV, drinking maker, free Wifi connection, Mini bar, Telephone, Wadrobe, Dressing table, Tea/Coffee maker, Working Desk. Restaurant is available for your daily complimentary breakfast. Welcome drink is offered upon your arrival. Select rooms feature a private balcony.

Property facilities include a 24-hour front desk and a tour desk where guests can arrange for day activities to attractions.

The hotel features a Vietnamese restaurant which provides local specialties. Room service is available. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.8

  • Staff 9.7

  • Atmosphere 8.6

  • Cleanliness 9.8

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    18 Jan 2020
    Could not rate this hotel high enough. The staff were amazing. I became quite sick during my stay and they noticed that I looked unwell and bought me tea and plain biscuits to help. Incredibly friendly and accommodating to whatever I needed. Also helped with booking tours/services but not pushy at all. The hotel itself is lovely. I had a double room with en-suite and found it to be very clean, comfortable beds, nice big comfortable beds, hot shower with good pressure, and a safe. Great stay!
    Australia, Female, 31-40
  • 10.0

    Superb

    12 Jan 2020
    Best hostel to stay! I stay here for 3 nights. The staff really nice and helpfull. They have solution and information for all you need in your vacation, even for your problem. The room was clean and comfy. They always change the towel with the new one everyday. The bathroom super clean. Internet connection is good, I have no problem with the speed. But the best of all: the breakfast was superrr!! I will go back to stay here again.
    Indonesia, Male, 31-40
  • 10.0

    Superb

    08 Jan 2020
    Wonderful stay, the staff was extremely helpful and we got to check in early which was wonderful after an all night flight. Great location, quiet street but close to everything. Would stay here again!
    USA, Couple, 25-30
  • 9.7

    Superb

    05 Jan 2020
    I had a great time staying at Hanoi Culture Hostel. The room was great and the staff amazing. They were very kind and helped me a lot with booking a trip to Lan Ha Bay and with getting a train ticket for my next destination. The included breakfast was also amazing. You can choose from many different options and they prepare everything fresh. Also allmost ever sight is in a walking distance.
    Austria, Male, 25-30
  • 9.7

    Superb

    30 Dec 2019
    Good hostel, right in the centre of Old Town. Clean and great breakfast. We had a private room but they let us nap in dorm as we arrived before check in. Staff helped sort Halong Bay trip and onward Journey to Ninh Binh.
    England, Couple, 25-30
  • 9.4

    Superb

    17 Jan 2020
    Staff were really great, they were welcoming and friendly and helped with extending our stay too. They also booked our Lan Ha Bay cruise, which was incredible. Location was amazing, right in the old quarter but on a quiet street, so you can get a good nights sleep. Free breakfast was great too.
    England, Female, 31-40
  • 9.4

    Superb

    01 Jan 2020
    Very nice hostel excellently located in the old quarter. Everything was very clean and the staff were lovely. Great if you're looking for a quieter atmosphere.
    France, Male, 31-40
  • 9.1

    Superb

    09 Dec 2019
    Definitely not a place to meet people and hang out, but a fantastic deal for the money with free breakfast every morning and nice accommodations. Comfy beds, strong A/C and clean. If you come in late, just be advised that the staff might be asleep, but they'll still let you in!
    USA, Male, 25-30
  • 8.6

    Fabulous

    03 Dec 2019
    Stayed for two nights, pretty chilled out place, beds in the dorm were comfortable and have curtains. Was lacking a bit of atmosphere with no common space, good spot if you don’t feel like partying!
    Australia, Male, 25-30
  • 8.3

    Fabulous

    11 Jan 2020
    Good value for the money, excellent location! The front desk is incredibly helpful with scheduling activities, airport pickup, etc. Not the place to hang out, but perfect for crashing for 1-2 nights after a full day of exploring Hanoi. Clean, good value for the money, and friendly staff (just not a setting where you want to hang out, but that suited my needs perfectly).
    USA, Female, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Beauty Salon
  • Bicycle Hire
  • Concierge
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Room service (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Café
  • Mini-Supermarket
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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