Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Culture Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hanoi Culture Hostel is conveniently located at centre of Hanoi Old Quarter, 7 minutes on foot from Hoan Kiem Lake, Thang Long Water Puppet theater, nearby Ho Chi Minh Complex, The Temple of Literature and shopping and dining spots like Bat Su Street. It’s surrounded by many Restaurants, Bars and Banks.

Cozy, comfort and accommodating, we offer Vietnamese cultural style decorated . Internet with computer at lobby and hotel-wide WIFI coverage ensure effortless connectivity for entertainment, family contact, and work.

Accommodations at Hanoi Culture feature hardwood floors and air-conditioning. All rooms come with bathroom ensuite, Laptop support at the reception desk, cable flat-screen TV, drinking maker, free Wifi connection, Mini bar, Telephone, Wadrobe, Dressing table, Tea/Coffee maker, Working Desk. Restaurant is available for your daily complimentary breakfast. Welcome drink is offered upon your arrival. Select rooms feature a private balcony.

Property facilities include a 24-hour front desk and a tour desk where guests can arrange for day activities to attractions.

The hotel features a Vietnamese restaurant which provides local specialties. Room service is available. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.0

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    05 Nov 2019
    I stayed in a 4-bed dorm and I found it to be very clean, well maintained, and convenient. Baggage storage was a roomy locker, with lock and key provided. Beds were comfortable, clean, and well equipped with electric socket, locking shelf, and mini light. Breakfast was included, and I enjoyed omelettes, toast, and fresh fruit with coffee and juices. Staff are always smiling friendly and helpful. Note that there isn't a common lounge area, and generally is more of a hotel type of place.
    USA, Female, 31-40
  • 10.0


    25 Oct 2019
    Excellent team! Very caring, helpful and funny! From the friendly chauffeur that picked me up at the airport, the lovely reception staff who organised my tours, the guys who assisted with my bags, the motorbike ride to and from the hostel and the rest of the staff in Hanoi Culture Hostel: Thank you! Keep up the amazing hospitality!
    England, Female, 18-24
  • 10.0


    16 Oct 2019
    From the moment we stepped through the door we were greeted and taken absolute care of by the wonderfully attentive and friendly staff. Our room was not quite ready as we arrived early in the morning but we were allowed to leave our bags with the reception staff while we went and explored the city. The room itself was a simple 4 bed dorm but perfect for our stay. The staff were happy to arrange a trip to lan ha bay for us and even got us a discount. I would definitely stay here again.
    Scotland, Male, 25-30
  • 10.0


    13 Oct 2019
    We had an amazing stay here! Staff (in particular Julie!) are so attentive and friendly, from sorting out all of our trips, letting us leave our big bags on nights we didn't stay there for no cost, taking us to the train station (whilst carrying our bags and showing us which train to board). Breakfast is good, lots of choice. Clean rooms w/complimentary snacks. They give you a takeaway breakfast, water and snacks when you go on trips. Could do with a social area for guests. But 100% recommend
    England, Female, 18-24
  • 10.0


    29 Sep 2019
    Great spot no issues...
    Ireland, Male, 31-40
  • 9.7


    03 Oct 2019
    Thuy and her team were the loveliest, most helpful and friendly staff at any of the hotels/hostels we stayed at in Vietnam. The room was equipped with everything we needed plus a beautiful balcony. The location is excellent and the hostel facilities and services are very good. We would definitely recommend this hostel.
    Australia, Couple, 18-24
  • 9.7


    23 Sep 2019
    Great stay! Comfortable rooms! Julie was really friendly and helped us organise a lot of our days. We paid a little bit over the odds for our train out but it did end up including transfers to the train station and one of the staff greeting us there and making sure we got onto the correct train. Definitely more like a hotel then hostel! 5 star service!
    England, Couple, 25-30
  • 9.4


    31 Oct 2019
    We used this hostel as a base for going off on trips to Ninh Binh and Ha long bay and it was perfect. The staff were super helpful with recommendations and this is easily the nicest hostel we’ve stayed at on this trip. The only thing we’d say is it wasn’t super social as there isn’t a sort of common area to relax in. But still amazing and hotel quality service and facilities with excellent breakfast and free water and towels etc!!
    England, Couple, 18-24
  • 9.1


    15 Oct 2019
    Very friendly staff. Good at english and up for som guiding and helping out. Breakfast included. Rooms were clean. A very nice place to stay and to get som peace from the busy traffic.
    Denmark, Couple, 25-30
  • 4.9


    16 Nov 2019
    I really don't understand how this place has a rating in the 9s. There are tons of great hostels in Hanoi (I've visited three times) though this isn't one of them. Facilities are small and tight, there is no accessible common area and the cost of tours are all elevated. Additionally, staff aren't helpful, but are very apparently just there to make money. Look elsewhere.
    Canada, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Café
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi