Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Hanoi Stars Hotel is ideally located in the heart of Hanois Old Quarter, just a minute walk to the famous lake - Hoan Kiem Lake (Returned Sword Lake), and offers a modern and diverse range of facilities and services. It is convenient for guests to walk in the shopping areas and to find the best local restaurants, as well as banking. It is close to the central business district, major non - governmental offices and the famous Water Puppet Theater, a must-see places for all visitors. It is a great value for those who wish to enjoy this impressive city.
With spacious and well-furnished rooms, Hanoi Stars Hotel offers you much more value than a 2 star hotels. All the rooms in the hotel have wooden floors with brand new equipment. These include: IDD telephone, air-conditioning, safety deposit box cable TV, DVD player, Mini bar, comfortable bath room in all the rooms, hair-dryer, coffee and tea making facility and daily fresh fruits and flowers. Private computers with ADSL or Wi-fi are both at the lobby, FREE of charge. Come to Hanoi Stars Hotel, you will be very satisfied with our professional services and experienced and enthusiastic staff.
Presently, we are delighted to provide any tour informations in the all regions of Viet Nam, beside that we could offer many different packaged tours from the north to the south. Especially, the private or group tours to Ha Long and SaPa are available everyday with the best quality and the most competitive price.
* We also can arrange a visa to Lao or Cambodia and extend your Vietnamese visa.
* We have the ability to book the air/ train tickets to Lao, Cambodia and other famous domestic locations, such as Hue, Hoi An, Nha Trang, Da Lat, Mui Ne, Sai Gon and of course you can travel there by open bus.
* In order to satisfy your needs when staying in Viet Nam, we possess several different motorbikes, bicycles and cars for rent.
All day Tea and Coffee be served Free at the Lobby.
Free internet at the Lobby
Free: Tourist Map of Hanoi
Free: store luggage during period time you travel.
Please Note that! Go holiday with our hotels for the most competitive prices, the best qualities and 100% refund for any poor service tours
Warning!! !. There are a lot of touts and bogus cabbies as well as indecent tour information counters at Noi Bai airport, who try to cheat you to another hotel for commission such as, they secretly contact their hotel-partners and then impersonate our hotel staff to speak to you on the phone that, the hotel you booked that is full already and offer you another hotel or some scams like that.......
In order to avoid cheated by them please email me and let me know your flight number as well as its arrival time to Noi Bai airport and then our hotel driver, who holds the big Board with your name and hotel name at the arrival gate of terminal airport and pick you to your reserved hotel.
For those of you just passing through we offer a transit stop so you can securely store you backpack while you wander around Hanoi and grab a shower before leaving on night trains and buses for other exciting destinations.
The Hotel offers you more convenience & comfort for your stay in Vietnam. This is the ideal place if you want to meet and share your traveling experience with others. After bookings, please inform us of your flight number and arrival time via our e-mail.
Coming to Hanoi Stars Hotel you will feel like at home! View House Rules
- Free Breakfast
- Free Internet Access
- Air Conditioning
- Hair Dryers
- Safe Deposit Box
- Wheelchair Friendly
- 24 Hour Reception
- Airport Transfers
- Business Centre
- Currency Exchange
- Fax Service
- Laundry Facilities
- Luggage Storage
- Tours/Travel Desk
- Tea & Coffee Making Facilities
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