Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hello from Hanoi Ecogreen Hostel.

Hanoi Ecogreen is a family-friendly hostel located in the heart of the old quarter, perfect location for any fellow traveler to explore: Sword Lake, Dong Xuan Market, City Gate, ...

Shower cream and sampoo is provided for your convenience. High speed Wi-Fi is available for free through whole the property.

Stay at Hanoi Ecogreen Hostel, you will feel not only the guest but as a part of our family.

Welcome to Ecogreen Hostel and have nice trip in Hanoi.

***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: not included.
7. No curfew.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.8

  • Location 9.8

  • Staff 9.7

  • Atmosphere 8.2

  • Cleanliness 8.0

  • Facilities 7.8

Latest Reviews

  • 10.0


    24 Aug 2022
    Myself and my boyfriend stayed here only a few hours between coming back from the Ha Giang loop tour and waiting to fly to Chiang Mai, however in that time Lisa was an absolutely amazing host despite us coming in at 5am. She was on hand to text at any moment and organised a taxi to the airport for us, she was extremely welcoming. Our room was very good value for a last minute private room in the central part of the old quarter. It was spacious with a lovely little balcony!
    England, Couple, 18-24
  • 10.0


    13 Jun 2022
    When we arrived in Hanoi we were tired, stressed and anxious at the start of our travelling journey, yet the staff at the Hanoi Ecogreen hostel completely changed this. After being given temporary accommodation to freshen up and rest while our room was being prepared (we arrived early), our needed transport was booked and we were given intimate advice on getting the best out of our time in Vietnam. The staff were beyond helpful, the room was lovely, and my partner and I hope to come back again!
    England, Male, 18-24
  • 10.0


    09 May 2022
    Denied to flight by Turkish Airlines
    Andorra, Mixed Group, 25-30
  • 9.7


    21 Sep 2022
    Great place, great staff. Room a bit dirty but not a big deal, had a comfortable stay for a week.
    USA, Male, 25-30
  • 9.4


    29 Sep 2022
    The host Lisa is so lovely. I checked in late from an overnight trip to Sapa and she upgraded my room to a balcony. On checkout she arranged for a driver to the airport which was cheaper than a Grab. Awesome location too and has the basics for a stay in Hanoi!
    Australia, Female, 31-40
  • 9.4


    15 Jul 2022
    Great location, close to tourist sites but outside of the very touristy zone. Lots of cheap, authentic food and cafes nearby. Woman at desk quite helpful and speaks better English than desk attendants at much bigger, fancier hotels. Building is old and it’s not really a hostel atmosphere(there’s no chillin/meet people area), but it’s very cheap and clean enough. Just remember that it’s a budget place in an old building. Oh, Wi-Fi is shaky. Don’t stay here if you must have strong Wi-Fi 24/7
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Safe Deposit Box
  • Towels Not Included
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Wi-Fi