Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The accommodation provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room is fitted with a wardrobe. Guests at Hanoi Garden House and Travel can enjoy a à la carte breakfast.
We have different rooms for your choice, all the rooms with large window, some rooms with balcony.
A great choice for travellers interested in history, old town exploring and sightseeing.
24 Hours Reception
Check in from 14:00 to 02:00 .
Check out from 08:00 to 12:00 .
Cancellation policy: 3 days before arrival day. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Payment upon arrival by cash, credit cards.
Non smoking; but we have certain smoking area. View House Rules
- Free Breakfast
- Free City Maps
- Free Internet Access
- Free WiFi
- Towels Included
- Air Conditioning
- Bicycle Parking
- Cable TV
- Hair Dryers
- Hot Showers
- Safe Deposit Box
- Security Lockers
- 24 Hour Reception
- 24 Hour Security
- Business Centre
- Express check-in / out
- Fax Service
- Room service (limited hours)
- Tours/Travel Desk
- Wake-up calls
- Tea & Coffee Making Facilities
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