Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Hanoi Golden Hostel

Book more than 7 days in advance for Free Cancellation.
8.3
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hanoi Golden Hostel offers a variety of well- furnished rooms with a modern standard of amenities.

All our staffs are well-trained with professional skills will make you feel staying Hanoi Golden Hostel like at home.

Every room is facilitated with international satellite television, free high-speed internet access, direct dial phone, etc. The other services such as money exchange, laundry, ATM, postal are always available.

Our hotel also extends more services like tourism information center and tourism booking to give the best convenience to the guests.

Hanoi Golden Hostel is an ideal place for both individuals and group travelers visiting Hanoi. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    27 Mar 2019
    Perfect location in the old quarter of Hanoi, next to dozens of cafes, bars + endless restaurants. We felt right at home from the moment we walked in. Stayed on the top floor (don’t mind the hike up) + always seemed to make friends in the stairwell. Staff are beyond amazing, I can’t thank them enough. They’re friendly, knowledgeable and make you feel like family. Room + bathroom was compact but immaculate and well tended. Felt very safe, have to ring the doorbell to be let in at night.
    Canada, Couple, 25-30
  • 10.0

    Superb

    23 Jul 2018
    My partner and I recently spent 3 nights here and had a great time. Location is top notch and the staff are extremely friendly and accommodating, without being pushy like so many other places. They greeted us by name each time we returned and went out of their way to make my partner's birthday special by bringing us a cake! The room was comfortable and secure, and very quiet despite being in the heart of the old quarter. There is free fruit and coffee at reception. Would definitely stay again.
    Australia, Couple, 25-30
  • 10.0

    Superb

    24 Jun 2018
    Loved this hostel! Best staff! Great place.
    USA, Female, 18-24
  • 9.4

    Superb

    29 Oct 2018
    We had such a great stay here. The location is perfect to get to everything you need. The staff were super helpful and booked our tours and other requests within 5 minutes of asking! Be prepared when you first arrive that they try and sell you all the tours when you want to just check in and go to your room after travelling! Only disappointing thing for us was we were told we were on a nice overnight bus to Hue due to being anxious about it, and were lied to when it was the standard bus.
    England, Female, 18-24
  • 9.1

    Superb

    09 Aug 2018
    + Excellent location and facilities + Staff was wonderful always friendly and 24 hr front desk is a nice bonus. + Washroom was cleaned everyday - Our room had no window, inquire beforehand to make sure you have one - more of a hotel than a hostel - not much of a common area, more so just a few tables with chairs Would stay again in a windowed room.
    Canada, Couple, 25-30
  • 8.3

    Fabulous

    26 Mar 2019
    The staff were really friendly and helpful, felt safe. The noise of the street was a bit too much at times. But overall a very good stay
    England, Mixed Group, 18-24
  • 8.3

    Fabulous

    19 Aug 2018
    The Hostel is very conveniently located in the heart of the old town in a very lively street. It means that everything is "small" and compact (the bathroom especially) but this is expected in Hanoi and was completely ok for us. Staff is nice and professional. They also organize tours and transfers which makes your stay easier to plan. We booked a one night trip to Halong Bay and had no complaint about it, price and quality seemed to be reasonable. They run a couple of other Hotels in the centre.
    France, Couple, 31-40
  • 6.3

    Good

    22 Aug 2018
    TV was not working in my room - I was given two different reasons as to why it wasn't working, suggesting it maybe had never worked (or been broken for a long time). The room had no windows, one would have been nice and the shower over the toilet set up was like showering on a sailboat. Decided not to stay a second night and found elsewhere.
    New Zealand, Male, 41+
  • 5.1

    Rating

    19 Aug 2018
    I was given the room immediately behind reception, clearly the worst room in the place yet still cost the same! This room was v noisy 24h & the bathroom was tiny. Staff also let other guests into my room when I was getting dressed as they did not mark it as occupied?! Was double-charged deposit, when I asked about these I was told to wait until the morning, no apology/explanation. Manager next morning did refund me but asked me to not write a bad review & she'd give a better room next time. No!
    England, Female, 25-30
  • 4.6

    Rating

    02 Apr 2019
    Had booked a twin room, instead we arrived and they had given it away.. only room left was a shoebox sized room with a tiny, rock hard double bed. Room didn’t even have enough space around the bed to put our bags. No window. Upon arrival, shower faucet wasn’t working. Someone came an hour later to fix it, had to attach a new shower faucet/hose. Not worth spending the extra money on a private room at all. Breakfast “included” was banana and tiny espresso.
    Canada, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Reading Light
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Meals Available
  • Minibar
Entertainment
  • Wi-Fi


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