Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Golden Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Hanoi Golden Hostel offers a variety of well- furnished rooms with a modern standard of amenities.

All our staffs are well-trained with professional skills will make you feel staying Hanoi Golden Hostel like at home.

Every room is facilitated with international satellite television, free high-speed internet access, direct dial phone, etc. The other services such as money exchange, laundry, ATM, postal are always available.

Our hotel also extends more services like tourism information center and tourism booking to give the best convenience to the guests.

Hanoi Golden Hostel is an ideal place for both individuals and group travelers visiting Hanoi. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.5

  • Location 9.5

  • Staff 9.5

  • Atmosphere 7.5

  • Cleanliness 6.0

  • Facilities 7.5

Latest Reviews

  • 10.0


    27 Mar 2019
    Perfect location in the old quarter of Hanoi, next to dozens of cafes, bars + endless restaurants. We felt right at home from the moment we walked in. Stayed on the top floor (don’t mind the hike up) + always seemed to make friends in the stairwell. Staff are beyond amazing, I can’t thank them enough. They’re friendly, knowledgeable and make you feel like family. Room + bathroom was compact but immaculate and well tended. Felt very safe, have to ring the doorbell to be let in at night.
    Canada, Couple, 25-30
  • 9.4


    29 Oct 2018
    We had such a great stay here. The location is perfect to get to everything you need. The staff were super helpful and booked our tours and other requests within 5 minutes of asking! Be prepared when you first arrive that they try and sell you all the tours when you want to just check in and go to your room after travelling! Only disappointing thing for us was we were told we were on a nice overnight bus to Hue due to being anxious about it, and were lied to when it was the standard bus.
    England, Female, 18-24
  • 8.3


    26 Mar 2019
    The staff were really friendly and helpful, felt safe. The noise of the street was a bit too much at times. But overall a very good stay
    England, Mixed Group, 18-24
  • 5.1


    04 Feb 2020
    Booked the deluxe double room. Pros - nice staff, good location. Cons - awful smelling room a bit like mould/damp, couldn’t use air con/heater because an even worse smell came from it. Sheets were dirty and stained. Windows were full of condensation. Shower was broken, we had to hold the shower head whilst showering. Free breakfast is advertised as included but you just help yourself to some fruit from the bowl next to the desk - you have to pay for the actual breakfast.
    England, Couple, 18-24
  • 4.6


    02 Apr 2019
    Had booked a twin room, instead we arrived and they had given it away.. only room left was a shoebox sized room with a tiny, rock hard double bed. Room didn’t even have enough space around the bed to put our bags. No window. Upon arrival, shower faucet wasn’t working. Someone came an hour later to fix it, had to attach a new shower faucet/hose. Not worth spending the extra money on a private room at all. Breakfast “included” was banana and tiny espresso.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Meals Available
  • Minibar
  • Wi-Fi