Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

YOUR ARRIVAL TIME IS VERY IMPORTANT FOR US.
May we ask you to let us know (through mail or phone) if you will come sooner / later than your planned arrival.
2 HOURS AFTER YOUR ORIGINAL ARRIVAL TIME, WE WILL NEED TO CANCEL YOUR BOOKING.
IF YOU DON'T CANCEL 24 HOURS BEFORE YOUR TIME OF ARRIVAL WE WILL CHARGE YOU YOUR FIRST NIGHT.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hanoi Hostel

Book more than 14 days in advance for Free Cancellation.
8.4
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Derived from the original authentic brand for hostels in Hanoi, Hanoi Hostel is nicely nestled along Hang Ma Street in the Hoan Kiem District of the Old Quarter. Blending with warm hospitality, Hanoi Hostel is a relaxing juxtaposition of well-preserved architectural features with modern comforts.

Hanoi Hostel offers you the unique prospect of being well situated among the city’s cultural and tourist attractions, such as the Museum of Independence, Hoan Kiem lake, and the night market, all of which are just a few steps away.

For your ease of comfort and convenience, Hanoi Hostel offers an array of essential amenities, including concierge, laundry service, safe deposit box, and free WI-FI service. Lockers, reading light, and other conveniences are also available in all our mixed and female dorms.

Because Hanoi hostel is small and cosy, we are able to give you our undivided attention. All of our staff are genuinely friendly and experienced. We are happy to provide you with travel tips and advice; we also have comprehensive information on tour prices that will help you get the most out of your money.

We are dedicated to making your stay a delightful one. With the hostel’s wide selection of recreational offerings for guests, Hanoi Hostel is your one-stop destination for all your travelling needs in Hanoi.

Hanoi Hostel, a cosy place where you can call home.

Hanoi Hostel features include:
Free Individual Lockers and Locks
Free Linens and Duvets
Free Coffee and Tea, all day
Free Breakfast
Free Wireless Internet Connection
Book exchange
Free Maps and Advice
Free Luggage storage
Free Satellite TV and films View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 9.1

  • Location 9.6

  • Staff 8.2

  • Atmosphere 7.8

  • Cleanliness 8.2

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    15 Aug 2019
    The staff were very welcoming and feiensly. We had such a good time during breakfast, sharing a big tabla of fruit with them and singing karaoke. It has been the hightlight of our trip. Room was a good size, confy beds and really quiet considering that the hotel is located in Hanoi old's quarter. Everything was clean and tidy. We can keep our luggage here during travel time, and the tour package are in great deal Overall, very good value of money and the best staff. We are very happy with our
    Malaysia, Male, 31-40
  • 10.0

    Superb

    15 Aug 2019
    I stayed here from one night 15 Aug to 16 Aug. Even though it's only for a short stay, the staffs are very friendly and kind, especially Nhung. She helped me with bookings to Halong Bay and showed me the best food around the neighbourhood. The bed is very clean and comfortable. I have a good sleep. It was very quiet and peaceful in the night. If I come back to Hanoi, I would stay here again. Thanks again Nhung for your wonderful hospitality.
    Singapore, Male, 31-40
  • 10.0

    Superb

    14 Aug 2019
    I couldn't be happier with this place. The beds are comfy and there is air conditioning in the dorms, so I slept like a baby. The breakfast was great and the staff were very helpful and kind and made organizing tours and transportation extremely easy. The price was good too. I'll definitely stay here again the next time I visit.
    USA, Male, 31-40
  • 10.0

    Superb

    21 Feb 2019
    I stayed for a week and really liked this hostel. The reception staff are lovely and were really helpful with offering advice. The room was comfortable and had a big locker under the bed, and the bathroom was nice. Free breakfast! And the roof terrace was my favourite place to hang out. I would definitely stay again!
    England, Female, 25-30
  • 9.7

    Superb

    12 Apr 2019
    Helpful people working up at the desk, comfortable rooms and a good location in town, easy to walk to all the top attractions.
    USA, Female, 18-24
  • 9.1

    Superb

    07 Jan 2019
    Easy to walk everywhere (including the bus station that connects to the airport), wifi was amazing and rooms were clean but very humid; even tried getting the humidity out by turning on the ac, but it was not better. The staff is lovely and helpful and speaks a very good English and the free breakfast is okay. It was almost empty when I was there so if you're traveling alone you better go out at the party hostels to meet people because it'll be pretty lonely otherwise! Would recommend!
    Canada, Female, 25-30
  • 8.6

    Fabulous

    12 Mar 2019
    I stayed here for 3 days and it was a decent hostel for the price. I was in the 8 bed room on the 3rd floor. The biggest problem I had was that I know for a fact they did not clean the floors of the room while I was there. Free water refills made me happy and the staff was super friendly and good English. Free walking tours offered. Free breakfast (fresh cooked eggs, toast, and fruit) + free coffee/tea. Good location. Air con wasn't working but the 2 fans were enough to keep it cool.
    USA, Female, 25-30
  • 8.6

    Fabulous

    22 Dec 2018
    You get what you pay for with this hostel and the staff are really helpful - in particular a young lady named Anh was very nice and genuine on arrival and was willing to help me always. She was of great service and helped make my stay there pleasant. The beds have curtains and is comfortable enough to shower and sleep in.
    Australia, Female, 25-30
  • 8.0

    Fabulous

    16 Aug 2019
    The hostel was ok. There was no atmosphere though and we didnt see many people at all here. Bathrooms were clean. We had aircon but it didnt work that well so the room was really hot. For a budget place it's not bad but we wouldnt book again as there are many great options in old quarter
    Australia, Couple, 25-30
  • 4.9

    Rating

    05 Jul 2019
    Staff would argue angrily in front of us, for 5-10 minutes at a time. The room was not clean at all and we'd find staff sleeping in the beds. The breakfast was okay but overall the staff were quite rude, even though they were friendly at first.
    England, Couple, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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