Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi House Hostel & Travel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Fantastic Cleanliness
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Property Description

Come to us to enjoy the benefits of our biggest Chrismast Deals ever. Our cozy and friendly hostel has different room types that perfectly suit for Single, Couple, Family travelers.

* Hotel facility is provided sufficiently, include Elevator.

* Room features:
The room provides Satellite TV, Mini bar, Air-conditioning, Fan, Internet access – wireless, Computer in the lobby (Complimentary), Refrigerator, Desk, Sitting area, Telephone, Hairdryer, Slippers, Private bathroom with hot shower, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with a window, Deluxe room with balcony or Old Quarter view.

The room rates are inclusive of daily fruit, juice, coffee, and tea. Free Internet, WiFi be served on all floors. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.8

  • Location 8.6

  • Staff 7.8

  • Atmosphere 7.0

  • Cleanliness 9.0

  • Facilities 8.2

Latest Reviews

  • 10.0


    17 Dec 2019
    Top! Great ! Stuff are adorable! Relaxing escape from busy city in the very middle of the Old Town, I slept like a rock. I recommend 100%
    Belgium, Female, 31-40
  • 10.0


    12 Nov 2019
    Great place to stay in Hanoi! My sister and I stayed there for 2 nights. We left about a week ago and I’m still thinking about how tasty the breakfast was. All around great place - nice rooms, great location, friendly staff.
    USA, Female, 25-30
  • 9.4


    25 Nov 2019
    Best hotel/ hostel I stayed in while in Hanoi for a month.. Not sure why the other hostels in Hanoi can't seam to create a good experience.. only downside is that there isn't much atmosphere or common room to relax.. But the bed was amazing, as well as the shower! I think the drunk kids coming in at all hours of the night and being loud ruined the other hostels..
    USA, Male, 31-40
  • 9.1


    04 Mar 2020
    It's more like a hotel rather than a hostel. But for those who look for very nights of sleep, right in the city center and for a great value, that's the choice!
    Brazil, Male, 25-30
  • 9.1


    11 Dec 2019
    Nice place to enjoy the center.
    Germany, Male, 25-30
  • 9.1


    03 Dec 2019
    We initially booked for two nights however ended up spending 5 as we booked various trips to Nin Binh and Halong Bay thanks to the hostel. The place is perfectly located amidst Old Quarter, the dorm room is clean and well finished with good storage. The WiFi could be a bit poor at times but generally worked, don’t go expecting a backpackers atmosphere. A big thank you to Daisy for helping us loads during our stay, you were brilliant!
    England, Male, 25-30
  • 8.9


    04 Feb 2020
    Basic hotel that isn't really missing anything.
    USA, Male, 25-30
  • 7.1

    Very Good

    12 Jan 2020
    Hostel was okay. Strange vibe. Lacked any communal area. Breakfast was not included and looked rubbish anyway. The bunk curtains were cream and do not block out the light. You could others using the bathroom very clearly. Did like our balcony. Beds had the shelf cupboard at the headend over hanging the mattress itself so rubbish if you are taller than 5'8. Also, the charging point by your head had a blue light that is always on which is bearable but lights up your entire bed area.
    England, Couple, 31-40
  • 6.0


    25 Jan 2020
    Dont know how to review this as we never got to stay here. We booked quite late on the check-in Day, got a confirmation e-mail and I sent the hostel an e-mail about arrival time. When we arrived, we were told that they had given our rooms to someone else. We were then asked to pay $20 extra so that they could move us to a hotel instead. The hotel was fine, but not what we had booked.
    Denmark, All Female Group, 18-24
  • 3.7


    15 Mar 2020
    The hostel was shut down when I arrived due to coronavirus. I was not notified via email or any other form of communication.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cots Available
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Wake-up calls
Food & Drink
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi