Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi House Hostel & Travel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Come to us to enjoy the benefits of our biggest Chrismast Deals ever. Our cozy and friendly hostel has different room types that perfectly suit for Single, Couple, Family travelers.

* Hotel facility is provided sufficiently, include Elevator.

* Room features:
The room provides Satellite TV, Mini bar, Air-conditioning, Fan, Internet access – wireless, Computer in the lobby (Complimentary), Refrigerator, Desk, Sitting area, Telephone, Hairdryer, Slippers, Private bathroom with hot shower, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with a window, Deluxe room with balcony or Old Quarter view.

The room rates are inclusive of Free Internet, WiFi be served on all floors. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    14 May 2022
    This was a great stay. I was here just for a night but will stay again in the next few days when I am back in Hanoi. At this hostel I would say you exchange social spaces for increased cleanliness and comfort. If you want a good night of sleep and to have a good bathroom to your dorm room (instead of one with a wet floor shared by 20 people) then this hostel is for you. And I still met some very nice people in my room! Also, the two women working at the front desk were so kind and helpful!
    USA, Male, 18-24
  • 10.0


    09 May 2022
    The staff was amazing, location superb and the room was quite big, clean and with lots of light. Would definitely reccomend staying there! Remarcable service, all the women at the reception were super helpful and kind.
    Spain, Couple, 25-30
  • 10.0


    09 Apr 2022
    Highly recommend this hotel. Fantastic location in the heart of the Old Quarter, close to everything. Lovely and polite staff. I would definitely stay again.
    England, Male, 31-40
  • 9.4


    25 Apr 2022
    Great place to stay. Good value for money, staff are very kind and helpful. Comfy clean rooms. We have been back a couple of times now. Would definitely recommend staying here.
    England, Female, 18-24
  • 9.1


    04 Mar 2020
    It's more like a hotel rather than a hostel. But for those who look for very nights of sleep, right in the city center and for a great value, that's the choice!
    Brazil, Male, 25-30
  • 8.9


    04 Feb 2020
    Basic hotel that isn't really missing anything.
    USA, Male, 25-30
  • 8.6


    22 May 2022
    Excellent receptionists that always went above and beyond in helping my group plan our travels!
    USA, Female, 18-24
  • 7.1

    Very Good

    12 Jan 2020
    Hostel was okay. Strange vibe. Lacked any communal area. Breakfast was not included and looked rubbish anyway. The bunk curtains were cream and do not block out the light. You could others using the bathroom very clearly. Did like our balcony. Beds had the shelf cupboard at the headend over hanging the mattress itself so rubbish if you are taller than 5'8. Also, the charging point by your head had a blue light that is always on which is bearable but lights up your entire bed area.
    England, Couple, 31-40
  • 6.0


    25 Jan 2020
    Dont know how to review this as we never got to stay here. We booked quite late on the check-in Day, got a confirmation e-mail and I sent the hostel an e-mail about arrival time. When we arrived, we were told that they had given our rooms to someone else. We were then asked to pay $20 extra so that they could move us to a hotel instead. The hotel was fine, but not what we had booked.
    Denmark, All Female Group, 18-24
  • 3.7


    15 Mar 2020
    The hostel was shut down when I arrived due to coronavirus. I was not notified via email or any other form of communication.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cots Available
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Wake-up calls
  • Wi-Fi