Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi House Hostel & Travel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Come to us to enjoy the benefits from our biggest Chrismast Deals ever. Our cozy and friendly Guest House has different room types such as standard rooms, superior rooms, deluxe rooms that perfectly suit for Single, Couple, Family travelers.

* Hotel facility be provided sufficiently, include Elevator.

* Room features:
The room provides Satellite TV, Minibar, Air-conditioning, Fan, Internet access – wireless, Computer in lobby (Complimentary), Refrigerator, Desk, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view.

The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Internet, WiFi be served all floors. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.8

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 9.8

  • Facilities 9.8

Latest Reviews

  • 10.0


    16 Sep 2019
    This hotel was amazing. The room was so comfortable and clean, the breakfast was awesome (lots of choices, fruit, juices etc), staff was great. I actually miss staying here, it was one of the best nights of sleep I had while traveling. Would definitely recommend and stay again. This is not a hostel in the conventional sense of having dorm rooms, it is single rooms, but it is still cost effective and the value for money is great.
    Canada, Female, 25-30
  • 10.0


    28 Aug 2019
    Would definitely recommend - from start to finish, I had the perfect stay: the staff were extremely friendly and helpful - the room was spacious, clean, full of amenities and I had a very comfortable stay (right in the middle of the city).
    England, Male, 25-30
  • 10.0


    06 Aug 2019
    Very clean and comfortable guest house in a convenient location Staff was very helpful Daisy is the boss, she helped us a lot Great value
    USA, Male, 25-30
  • 10.0


    14 Jun 2019
    Absolutely perfect place compare with other I stayed last time. Great wifi. Super clean. In the Old Town. The staff was so lovely, I really appreciated their kindness. If you need travel information this place is also fantastic on your budget.
    Netherlands, Male, 31-40
  • 10.0


    19 May 2018
    The room was absolutely stunning. We had our own private balcony right above the night market, a clean bathroom with a shower that had good water pressure, and comfy clean beds to sleep in. The staff wanted nothing more than to make our stay amazing. They were always extremely friendly and ready to help in any way. Would 100% come back.
    USA, Mixed Group, 18-24
  • 10.0


    28 Dec 2017
    Excellent value for money. Our first place to stay in Vietnam and eased us in to the lively buzz of Hanoi perfectly. Helpful and friendly staff. Great location and hotel amenities were surprisingly good. The rooms were clean and spacious and we were pleased with everything. Breakfasts were plentiful with a good selection of Vietnamese and western options. Great start to the holiday.
    New Zealand, Female, 41+
  • 10.0


    23 Sep 2017
    Great place to stay and surprisingly quiet given it's location. We returned twice as great value for money
    England, Female, 41+
  • 9.7


    01 Jul 2019
    Nice clean rooms, friendly staff and good breakfast, have stayed here a couple times.
    New Zealand, Male, 31-40
  • 8.9


    13 Jul 2019
    A very nice little hotel in a great part of Hanoi. The staff was always hyper eager to say hello and help out. The room I got was not the one I expected from the description, but still a very nice and comfortable room, just had an extra bed. Breakfast selection was huge and very delicious. Overall very nice spot to get away from the hustle and bustle of hostel life.
    USA, Female, 18-24
  • 8.3


    21 Apr 2018
    I enjoy staying at hotel Guest house. Very nice view from the top floor balcony. The staff nice and helpfull. We didn t like the old quarter in general but the location of the hotel was ok.
    Romania, Female, 25-30
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  • Free Airport Transfer
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cots Available
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Wake-up calls
Food & Drink
  • Café
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi