Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Hanoi Lotus Hostel offers you a quiet stay in the central of Old Quarter. It gives you the most convenient to discover everywhere in Hanoi city by taxi, bicycles or even by walk. It is very short to reach Hoan Kiem Lake, Night Market, dining area, entertainment places... Come to our hostel, you can go by all the vehicles by all the time.
All our rooms were designed bright, elegant and safety. All the facilities in the room just for the purpose of safety, cleanliness and airy. Even in Shared Dormitory room, you still can enjoy the private moment with large balcony or big window sky view and street view. All the bed in Dormitory room has bed curtain All rooms were well-equipped with remote controlled air conditioner, broad-band internet WIFI, hot water... We guarantee: No bed bug, nature light, comfort mastress, and friendly people.
Staying at our hotel, you will be served by our strong team, enthusiasm. They love my job and willing to make you satisfy whenever you stay in our hostel. You can enjoy many special service for free that not many hostel can do. We offer you for free bicycle rental, free cooking class (available only if from 6 people), free welcome drink. View House Rules
- Free Breakfast
- Free City Maps
- Free Internet Access
- Free WiFi
- Towels Included
- Air Conditioning
- Book Exchange
- Cable TV
- Card Phones
- Hair Dryers
- Hair Dryers For Hire
- Hot Showers
- Hot Tub
- Iron / Ironing Board
- Key Card Access
- Linen Not Included
- Reading Light
- Safe Deposit Box
- Security Lockers
- 24 Hour Reception
- 24 Hour Security
- Airport Transfers
- Bicycle Hire
- Internet Access
- Late check-out
- Laundry Facilities
- Luggage Storage
- Postal Service
- Reception (limited hours)
- Shuttle Bus
- Tours/Travel Desk
- Towels for hire
- Wake-up calls
- Tea & Coffee Making Facilities
- Games Room
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