Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Please inform to us your arrive time!

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hanoi Massive Hostel is a cozy and friendly hostel - located in the heart of the Old Quarter. We offer contemporary accommodation at great prices. All of our rooms contain air conditioning, free Wi-Fi. We try our best to give you a great time in Ha Noi, Viet Nam! Our friendly team is always happy to help you out and recommend the sights, local foods in Hanoi. Many of them are just around the corner. We would love to talk about travel's experiences so you can explore the rest of Viet Nam!

P/S: With any late booking (on arrival), please contact to us via email!

Safe travels : -)

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Reviews & Ratings

  • Value For Money 8.4

  • Security 7.6

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 7.6

Latest Reviews

  • 10.0


    15 Aug 2018
    One of the best hostels I’ve stayed in throughout my travels. The owners and staff go above and beyond when it comes to booking tours or just recommending great places to eat locally. Would definitely stay here again!
    England, Female, 25-30
  • 9.4


    08 May 2018
    Great hostel, the shower stream was very weak it was very hard to take a shower.. but in general great place,awesome staff, great location.
    Israel, Mixed Group, 18-24
  • 8.9


    24 Mar 2018
    Hostel is great, however had a few loud people in there (not the hostels fault) it is not normally a party hostel so we wanted to change. Chien the guy who worked there was really understanding & handled the situation really well. Would stay again. Thanks
    England, Couple, 25-30
  • 8.3


    18 Jun 2018
    Great location and the staff where really helpful. Beds where comfortable. The locks on my locker only acted like a latch.
    New Zealand, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Nightclub
  • Wi-Fi


  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

@ We are working 24 hours!

@ We accept credit card and cash payment upon arrival.

@ Check in time is after 12:01 PM and check out time is 11:00 AM