Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Quarter Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Centrally & ideally located! Our rooms are overlooked the centre part of Hanoi Old Quarter or Hoan Kiem lake. Within 3 minutes on foot to attractive sights as Hoan Kiem Lake, the Water Puppet Theatre and Ngoc Son temple, walking distance to Ho Chi Minh Mausoleum and the Temple Of Literature. The most convenience to go to the bars, restaurants and banks...

Typically breakfast is included and served daily at our nicely decorated restaurant.

All the rooms are private, equiped fully and comfortably furnitures. Our offers for all our Guests: daily complimentary breakfast, in room setted up tea, coffee, snack, mineral water. Fruit and drinks are served all day.

Reception is open 24 hours with fluently English speaking team.

A front desk opened and staffed 24/7.
Daily housekeeping included in the room rate.
Private bathroom for each unit.

***Property Policies and Conditions***
Check-in: 13:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible with free of charge and upon availability.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
The free luggage storage room is available at our hotel.
Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
Payment: Visa Card, Master Card are accepted with 3% service charge.
Children and Extra beds:
Children under 5 years old stay for free if sharing the bed with adults. Children aged 5 or over must use an extra bed. An extra bed is available 8USD/bed. In case your booking via any website and do not either register for children aged five years or older or request for extra beds, please follow the Hotel’s Children Policy when you check in.
Please avoid scams: It may happen on the way to our hotel. There are some people who will come to you and convince to take you to a 'second hotel' which is not ours by saying our hotel is fully booked. Please do not follow them and make your right way to our hotel at 32 Hang Vai Street to avoid being taken to a wrong hotel. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.8

  • Staff 9.9

  • Atmosphere 8.9

  • Cleanliness 9.9

  • Facilities 9.4

Latest Reviews

  • 10.0


    01 Aug 2019
    The place was very clean, comfortable and in good location in the old town. The staff were so organised and efficient. When I arrived, I asked for recommendations for tours and Chi Amy booked me the tours and also wrote me up an itinerary. She made the whole process seem so easy! Thank you, I would definitely be back.
    Australia, Male, 25-30
  • 10.0


    25 Jul 2019
    Great hostel! More like a hotel! The staff were amazing. Very helpful and friendly and couldn’t do enough to make our stay a great one. They made recommendations on where to go for food and drinks and things to do. The hotel was clean and modern and our private bedroom with en-suite was like we were in a hotel (just less expensive!) Breakfast in the morning was fab. A selection of buffet fruits and then could pick a main item which they cooked fresh (eggs, pancakes, bacon sandwich etc)
    England, Female, 25-30
  • 10.0


    18 Jul 2019
    My brother and I booked two private rooms at Hanoi Old Quarter Hostel, and could not have been happier! Ms. Anna is an incredible resource—so kind and knowledgeable. The whole staff was sweet and accommodating. The breakfast was delicious, and the rooms were comfortable and well appointed. I would absolutely stay here again!
    USA, Mixed Group, 31-40
  • 10.0


    08 Jul 2019
    Enjoyed everything about my time here. Feels more like a hotel than a hostel. Anna and Rose are always on stand by to help with any request and coming back to see their smiles made the place feel like a home away from home. Would definitely recommend.
    Australia, Male, 25-30
  • 10.0


    30 Jun 2019
    Best place we stayed in our entire Vietnam trip! Perfect if you need a stay away from the party hostels. Amazing staff, great breakfast and incredible value for money with the room
    Denmark, Couple, 18-24
  • 9.7


    02 Aug 2019
    Great location. Anna and the other staff were lovely and very helpful! Booked a private room through hostel world - it hadn't translated through to the hostel, but got a discount for the discrepancy. Would recommend.
    Canada, Female, 25-30
  • 9.7


    05 Jul 2019
    The hostel is very well located in the old quarters area! It is very clean and has excellent service! The staff are very helpful always eager to check on you. It is more like a hotel than a hostel. I highly recommend!
    Philippines, Male, 41+
  • 9.4


    16 Jul 2019
    Great place to stay! A little more expensive than hostels but well worth it - great staff, breakfast and the rooms were beautiful and very clean!
    Austria, Couple, 25-30
  • 9.1


    02 Aug 2019
    Great location! Lovely, helpful staff. Ms. Anne was super friendly and helped to organise and book my transport to Sapa and to Ninh Binh. The complimentary breakfast is nice, delicious omelettes! Not a party hostel, no big common areas, however you will meet some lovely travellers in the small dining area.
    Australia, Female, 31-40
  • 8.6


    14 Aug 2019
    I stayed in a privet room with a friend and found it to be spacious and comfortable. The included breakfast was good but what really made our stay was the staff. The staff were welcoming and helpful, answering all our questions. We were able to safely store our luggage after check out for one night whilst on a halong bay tour. When we came to collect the luggage before an overnight sleeper bus we were offered to shower in a vacant room and given space to sort out our bags before leaving.
    England, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Hair Dryers
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Restaurant
  • Wi-Fi