Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Hanoi Old Quarter Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Centrally & ideally located! Our rooms are overlooked the centre part of Hanoi Old Quarter or Hoan Kiem lake. Within 3 minutes on foot to attractive sights as Hoan Kiem Lake, the Water Puppet Theatre and Ngoc Son temple, walking distance to Ho Chi Minh Mausoleum and the Temple Of Literature. The most convenience to go to the bars, restaurants and banks...

Typically breakfast is included and served daily at our nicely decorated restaurant.

All the rooms are private, equiped fully and comfortably furnitures. Our offers for all our Guests: daily complimentary breakfast, in room setted up tea, coffee, snack, mineral water. Fruit and drinks are served all day.

Reception is open 24 hours with fluently English speaking team.

A front desk opened and staffed 24/7.
Daily housekeeping included in the room rate.
Private bathroom for each unit.

***Property Policies and Conditions***
Check-in: 13:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible with free of charge and upon availability.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
The free luggage storage room is available at our hotel.
Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
Payment: Visa Card, Master Card are accepted with 3% service charge.
Children and Extra beds:
Children under 5 years old stay for free if sharing the bed with adults. Children aged 5 or over must use an extra bed. An extra bed is available 8USD/bed. In case your booking via any website and do not either register for children aged five years or older or request for extra beds, please follow the Hotel’s Children Policy when you check in.
Please avoid scams: It may happen on the way to our hotel. There are some people who will come to you and convince to take you to a 'second hotel' which is not ours by saying our hotel is fully booked. Please do not follow them and make your right way to our hotel at 32 Hang Vai Street to avoid being taken to a wrong hotel. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 8.8

  • Cleanliness 9.7

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    30 Nov 2019
    A really nice hostel in a good location. Ms Anna the receptionist is very helpful. She gave us a map of the city and showed us where the best places to visit were. Also Thank you to Ms Anna for getting my friend James a cake on his birthday!
    Australia, Male, 18-24
  • 10.0

    Superb

    28 Nov 2019
    This place was absolutely amazing, 10/10 would recommend! Not only was it situated perfectly, right in the center of the Old Quarter, but the staff was also incredible. They helped me out with recommendations, changing money, printing out tickets and even let me stay in their lounge when I had a five hour wait the day after I had checked out (I had gone on a 2 day cruise and then returned to catch a train). The room was clean and comfortable, and I really felt at home. Thank you so much!
    USA, Male, 18-24
  • 10.0

    Superb

    22 Nov 2019
    Ms. Anna is the sweetest receptionist of all time. She welcomes you in with open arms and offers you anything you need to be as comfortable as possible!! We actually didn’t stay at this property because there was a miscommunication, but they upgraded us to their sister hotel and even paid for a cab to take us there...amazing service. Also the free breakfast is fantastic.
    USA, Couple, 25-30
  • 10.0

    Superb

    04 Nov 2019
    Wow. The best in Vietnam
    New Zealand, Male, 25-30
  • 10.0

    Superb

    02 Nov 2019
    I had a wonderful stay here- the staff was over the top friendly and helpful! Even brought my passport to me by motorbike after I left and forgot it!!
    USA, Female, 25-30
  • 9.7

    Superb

    20 Nov 2019
    Nice room at affordable price. In good location. Travel agency in lobby helped me to work out an itinerary to get as much done in a short time as possible. I normally like to take my time but had limited rime available. Was surprised that the itinerary worked so well. Thanks for the good help.
    USA, Male, 41+
  • 9.7

    Superb

    04 Nov 2019
    Anna on reception is really friendly and helpful and the welcome drink on a hot day was a very welcome touch. Quiet and peaceful night's sleep.
    England, Female, 41+
  • 9.7

    Superb

    10 Oct 2019
    Only stayed a single night in a private room ensuite. Was incredibly good value for money for what I got. Even served breakfast in the mornings too! Will definitely be coming back if travelling solo or couple in Hanoi. Very small lobby, easy to miss location (as I thought it was a travel agency)!
    England, Male, 18-24
  • 9.4

    Superb

    15 Nov 2019
    Nice hostel with excellent staff. No common area so this is more like a hotel. Nice breakfast with many options (also vegan). Good tour services (street food tour, Sa Pa....)
    Finland, Couple, 25-30
  • 9.1

    Superb

    23 Oct 2019
    It was my first hostel experience and I was travelling alone for the first time . Living in a dorm here was exciting and I met some amazing people out here . The rooms were clean and the staff were very helpful
    India, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Hair Dryers
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Restaurant
Entertainment
  • Wi-Fi


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