Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Quarter Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Centrally & ideally located! Our rooms are overlooked the centre part of Hanoi Old Quarter or Hoan Kiem lake. Within 3 minutes on foot to attractive sights as Hoan Kiem Lake, the Water Puppet Theatre and Ngoc Son temple, walking distance to Ho Chi Minh Mausoleum and the Temple Of Literature. The most convenience to go to the bars, restaurants and banks...

Typically breakfast is included and served daily at our nicely decorated restaurant.

All the rooms are private, equiped fully and comfortably furnitures. Our offers for all our Guests: daily complimentary breakfast, in room setted up tea, coffee, snack, mineral water. Fruit and drinks are served all day.

Reception is open 24 hours with fluently English speaking team.

A front desk opened and staffed 24/7.
Daily housekeeping included in the room rate.
Private bathroom for each unit.

***Property Policies and Conditions***
Check-in: 13:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible with free of charge and upon availability.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
The free luggage storage room is available at our hotel.
Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
Payment: Visa Card, Master Card are accepted with 3% service charge.
Children and Extra beds:
Children under 5 years old stay for free if sharing the bed with adults. Children aged 5 or over must use an extra bed. An extra bed is available 8USD/bed. In case your booking via any website and do not either register for children aged five years or older or request for extra beds, please follow the Hotel’s Children Policy when you check in.
Please avoid scams: It may happen on the way to our hotel. There are some people who will come to you and convince to take you to a 'second hotel' which is not ours by saying our hotel is fully booked. Please do not follow them and make your right way to our hotel at 32 Hang Vai Street to avoid being taken to a wrong hotel. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 9.5

  • Staff 9.8

  • Atmosphere 7.6

  • Cleanliness 9.0

  • Facilities 8.6

Latest Reviews

  • 10.0


    20 Feb 2020
    Very helpful and friendly staff, stayed in a twin bed originally but when they didn't have space for a friend in their main dorm they moved another bed in so we could be together. A quiet hostel as opposed to a party hostel located close to the action so you can get back super easy to a good night's sleep
    England, Male, 31-40
  • 10.0


    08 Feb 2020
    Can’t say enough good things about this hostel. Perfect location and awesome staff. The owner/operator Ana was incredible and coordinated my entire itinerary while I was there. My private room was huge and nicer than most hotel rooms I’ve stayed at. Highly recommend!!
    USA, Male, 31-40
  • 10.0


    19 Jan 2020
    We had a wonderful stay here! It felt more like a hotel than a hostel. Wonderful facilities, a made-to-order breakfast, & exceptionally clean. Staff were super friendly and accommodating. Be aware that there is no common area or common kitchen, though the private rooms & dorms have refrigerators. We would stay here again if we were to come back to Hanoi. We loved it here!
    USA, All Female Group, 41+
  • 10.0


    28 Dec 2019
    Only stayed in Hanoi for 1 night, but was very happy with this great hostel. Super friendly staff, that was so helpful and accommodating. Clean rooms and a lovely breakfast the next day. Would definitely recommend and stay here again.
    South Africa, Female, 25-30
  • 9.7


    24 Feb 2020
    Staff were so friendly, helpful and professional. Perfect location and delicious breakfast. Thank you so much.
    Australia, Female, 31-40
  • 9.7


    13 Jan 2020
    Very helpful and friendly staff, made us feel at home and supported in the middle of the busy and bustling old quarter.
    USA, Female, 25-30
  • 9.7


    09 Jan 2020
    I stayed here upon arriving on my trip from the USA. It was nice and quiet, perfect for combating jet lag. Overall not much of a social atmosphere but it was perfect for what I needed at the time. Ms Anna was super helpful and very nice. She helped me book a Halong Bay Cruise and flights for my onward travel. The breakfast was solid. Would definitely come back.
    USA, Male, 31-40
  • 8.0


    03 Feb 2020
    The staff were so accommodating and friendly. They treated us so nicely especially as my friend had food poisoning. They even walked us to the pharmacy, made ginger tea, etc. The 2 ladies on reception, the kitchen staff and the boys who carried our bags were so lovely and made our experience a good one. Would highly recommend.
    England, Female, 18-24
  • 7.7

    Very Good

    05 Feb 2020
    Clean enough hostel. Nice staff. Has no atmosphere. Older people only ( in their 60s). wouldn't come back.
    Canada, Female, 25-30
  • 7.1

    Very Good

    14 Jan 2020
    Hard to judge as my hotel was full when i arrived! They sent me to their sister hotel around the corner which seemed very basic - my scores are based on that one
    Scotland, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Hair Dryers
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi