Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Quarter Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Centrally & ideally located! Our rooms are overlooked the centre part of Hanoi Old Quarter or Hoan Kiem lake. Within 3 minutes on foot to attractive sights as Hoan Kiem Lake, the Water Puppet Theatre and Ngoc Son temple, walking distance to Ho Chi Minh Mausoleum and the Temple Of Literature. The most convenience to go to the bars, restaurants and banks...

Typically breakfast is included and served daily at our nicely decorated restaurant.

All the rooms are private, equiped fully and comfortably furnitures. Our offers for all our Guests: daily complimentary breakfast, in room setted up tea, coffee, snack, mineral water. Fruit and drinks are served all day.

Reception is open 24 hours with fluently English speaking team.

A front desk opened and staffed 24/7.
Daily housekeeping included in the room rate.
Private bathroom for each unit.

***Property Policies and Conditions***
Check-in: 13:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible with free of charge and upon availability.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
The free luggage storage room is available at our hotel.
Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
Payment: Visa Card, Master Card are accepted with 3% service charge.
Children and Extra beds:
Children under 5 years old stay for free if sharing the bed with adults. Children aged 5 or over must use an extra bed. An extra bed is available 8USD/bed. In case your booking via any website and do not either register for children aged five years or older or request for extra beds, please follow the Hotel’s Children Policy when you check in.
Please avoid scams: It may happen on the way to our hotel. There are some people who will come to you and convince to take you to a 'second hotel' which is not ours by saying our hotel is fully booked. Please do not follow them and make your right way to our hotel at 32 Hang Vai Street to avoid being taken to a wrong hotel. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.7

  • Staff 9.7

  • Atmosphere 8.3

  • Cleanliness 9.9

  • Facilities 9.4

Latest Reviews

  • 10.0


    11 Apr 2019
    They are very acommodating. My boyfriend and I flew in from the USA, and our flights changed. We were able to communicate through email with the hotel and the arranged a pick up at the airport. They also booked our train tickets and food tour and made great recommendations. The breakfast is very good, and room very clean. Excellent location. The staff go above and beyond to ensure you have a good stay. They even made sure we got to the train station ok. Very pleased with our stay.
    USA, Female, 31-40
  • 10.0


    22 Mar 2019
    Amazing hostel/hotel!! The staff were fantastic and very helpful. We only stayed there one night, but they upgraded our room free of extra charge! The location was great and the breakfast aswell! I would highly recommend.
    Denmark, Male, 18-24
  • 10.0


    20 Mar 2019
    We booked the double private room and this place feels like a hotel. The receptist Ms. Thuy and her staff were so hepful. The pre-arranged hotel pickup was seamless and they offered fair prices for bookings. The included breakfast was delicious and filling. Located in quieter part of Old Quarter so still easy access to everything but better sleep. Clean and good security with safe in room. Bed was very firm.
    USA, Couple, 25-30
  • 10.0


    20 Mar 2019
    Not a hostel but a hotel. Really good value for money and the free breakfast is amazing. Staff are so helpful and the location is perfect for staying in hanoi
    England, Male, 25-30
  • 9.7


    03 Mar 2019
    Much more like a hotel than a hostel. I had a private room, it was made up and cleaned each day. Location is ideal to be able to walk to the main attractions and bars but still nicely tucked away in the quieter area. Booked a few tours with reception and the staff were brilliant at helping us with anything we needed.
    England, Male, 25-30
  • 9.7


    14 Feb 2019
    Wonderful staff! Could not be more helpful! My first solo trip and it was very well located with all the services you need. Great breakfast, map provided, laundry etc Not a party hostel but met some nice people over breakfast. Would highly recommend!
    England, Female, 25-30
  • 9.4


    14 Apr 2019
    Staff were amazing. Very friendly and helpful. Facilities were clean and cool. No bugs! Breakfast options were excellent. I highly recommend Hanoi Old Quarter Hostel! ( I do wish the had an outside lounge area, but there is a cafe next door)
    Canada, Female, 41+
  • 9.1


    05 Apr 2019
    Clean and comfortable private room. Rooms with a balcony are loud. I suggest requesting an internal room if you don't want to hear the busy Hanoi streets.
    USA, Female, 31-40
  • 9.1


    07 Mar 2019
    More like a hotel than a hostel! Treated myself to a private room and was blown away by the facilities. Miss Anna on reception was lovely and very helpful. Very powerful hot shower.
    England, Female, 25-30
  • 8.6


    01 Apr 2019
    In a good spot for old quarter, I stayed private and was great. Didn't interact with other travellers and being solo bear in mind. Staff were so nice and tasty breakfast.
    England, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Hair Dryers
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Restaurant
  • Wi-Fi