Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation > 3 days before 50% charge for whole booking. Cancellation within 3 days/No show (without any announcement) will be fully charged whole booking.

Additional Terms and Conditions

Check in : 14:00
Check out : 12:00

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Town Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Owned and run by a westerner, Hanoi Old Town Hotel guarantees a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. Located centrally in Hanoi Olds quarter, Hanoi Old Town Hotel offer 28 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests standard for a three stars hotel at great price.

All our staff are trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for our lovely guests.

At Hanoi Old Town Hotel, we also offer the best priced, highest standard tours and travel for Vietnam. Our tours are guaranteed great value;breakfast, tea and coffee available all day, restaurant catering both Vietnamese and Western cuisines.

Please kindly noted that we are offering breakfast but not for all room type. Please check the details carefully on room description before making the reservation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 9.7

  • Staff 9.7

  • Atmosphere 8.6

  • Cleanliness 9.3

  • Facilities 9.1

Latest Reviews

  • 10.0


    01 Apr 2019
    Excellent place to stay in a great location right in the heart of the Hanoi Old Town. Walking distance from many sites and great restaurants. The staff were very friendly and helpful with what to see in the city. The rooms were very clean and the breakfast was great every day. Highly recommend
    USA, Male, 25-30
  • 10.0


    24 Mar 2019
    Perfect place to stay in Hanoi, Great location and such helpful staff. The staff really went the extra mile for us on many occasions. 100% will return.
    England, Couple, 25-30
  • 9.7


    03 Apr 2019
    Hanoi Old town Hotel was perfect for my wife and I while on holiday in Hanoi. The staff was AMAZING, warm, friendly, welcoming and answered numerous questions via email before our trip, including booking our transit to and from the airport and to an overnight excursion to Halong Bay. The rooms were very spacious, clean, and orderly, the lobby was very comfortable. And the location was perfect for all of our sight seeing needs. And the hotel is a great value for the price.
    USA, Male, 25-30
  • 9.4


    12 Apr 2019
    Great value for money! The hotel is few steps away from the night market, in the old quarter with lots of people, traffic and noise 24/7 - if you are looking to be in the middle of bustle - this is a good place. The A/C in the room works great and the bathroom is very spacious with good amenities. The entrance to the hotel is on the second floor, need to take stairs for 1 floor ( from the reception you have an elevator). Daily housekeeping is great and cleanliness is on the very good level.
    Israel, Couple, 31-40
  • 9.1


    05 Apr 2019
    Great staff and location.
    Ireland, Male, 31-40
  • 9.1


    24 Mar 2019
    We stayed in the double single room. Super clean with balcony. Super warm shower with a softer mattress than most we have stayed on in Vietnam. Would have liked a free breakfast but it forced us to explore the abundance of food options in the Old Quarter which was good. No real hangout place except for the dining area which is the same as the reception area.
    USA, Couple, 25-30
  • 8.9


    04 Apr 2019
    You get what you pay for with this hotel! The rooms are nice and spacious and are clean. The location is right in the middle of the action of old town- perfect if you’re here for a short stay and want to be walking distance to everything. Breakfast selection (additional cost) is decent- I wouldn’t pay extra for it again. Only major complaint is that there was a bad, musty smell in the lobby, and there was a terrible sewage stench in our room, but could’ve been from the burning garbage outside
    USA, Couple, 25-30
  • 8.6


    27 Mar 2019
    Nice place to stay in central downtown Hanoi for a few nights if you want to relax and chill out. Very friendly staff. Rooms were nice, with good beds and good A/C.
    Norway, Male, 18-24
  • 7.7

    Very Good

    25 Mar 2019
    If you want a budget hotel central in the old town then this is ideal for one or two nights. We stayed here on 2 separate nights over the course of a week, and our satisfaction varied as the 2 rooms we were allocated were quite different in standard. One was much larger & fresher with a good en suite (504), the other was small, had some mould on the wall and the shower leaked (502). Overall though everything was clean, staff were excellent and generally we found it quiet despite being so central
    Scotland, Couple, 25-30
  • 6.6


    23 Mar 2019
    Room was a good size with a massive bed but it could have been a bit cleaner, particularly in the bathroom. Essentially, it's 'fine'. A little rough around the edges but close enough to the centre of the old quarter. Got back late one night to find the shutters closed at the front. Had to ring the bell to gain entry. Not sure how safe that would have been if there was a fire.... Better value can be found in Hanoi
    England, Couple, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi