Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation > 3 days before 50% charge for whole booking. Cancellation within 3 days/No show (without any announcement) will be fully charged whole booking.

Additional Terms and Conditions

Check in : 14:00
Check out : 12:00

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Town Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Owned and run by a westerner, Hanoi Old Town Hotel guarantees a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. Located centrally in Hanoi Olds quarter, Hanoi Old Town Hotel offer 21 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests standard for a backpacker hotel with great price.

All our staff are trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for our lovely guests.

At Hanoi Old Town Hotel, we also offer the best priced, highest standard tours and travel for Vietnam. Our tours are guaranteed great value;breakfast, tea and coffee available all day, restaurant catering both Vietnamese and Western cuisines.

Please kindly noted that we are offering breakfast but not for all room type. Please check the details carefully the room description before making the reservation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.7

  • Staff 9.6

  • Atmosphere 8.1

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    05 Sep 2019
    Amazing and caring staff, helped us a lot!!!
    England, Couple, 18-24
  • 10.0


    31 Aug 2019
    Location is right in the center of old quarter if you want that. Door guy at the front was so nice carrying bags even when we insisted not to, opening doors and helping with whatever questions we had and arranging taxis at the cheapest price available. Desk ladies were very nice as well making sure we had everything we needed. Amazing accommodation for the price!
    USA, Female, 25-30
  • 9.7


    17 Sep 2019
    Great location, great staff, my room exceeded expectations. Very happy.
    Australia, Male, 41+
  • 9.4


    08 Oct 2019
    Location is good, very helpful staff, breakfast is good, facilities are very good
    Australia, Male, 31-40
  • 9.4


    03 Oct 2019
    This hotel represents great value for money. Fairly basic facilities (in keeping with the price) but had everything we needed. Good location, really big and comfy room with decent air con and the staff were lovely, very friendly and helpful. They booked a car to pick us up at the airport, which, if new to Hanoi, I highly recommend. We also Booked a good quality day trip through them for a reasonable price. I would definitely stay there again. Thank you
    England, Couple, 41+
  • 8.6


    12 Oct 2019
    Stayed in a private room - room itself was pretty basic but had everything; air conditioning, etc. All the staff were superb and very friendly. That’s the reception, tour bookings, doormen and house keeping. All of them helpful and smiling!
    Ireland, Male, 31-40
  • 8.3


    20 Sep 2019
    Nice basic hotel in very good location. Pictures are somewhat optimized. Really helpful and friendly staff!
    Germany, Male, 25-30
  • 8.0


    24 Sep 2019
    Great location and staff is helpful. Room was clean, nothing to write home about here.
    USA, Couple, 31-40
  • 7.4

    Very Good

    22 Sep 2019
    Basic English spoken. Staff helpful. Hotel was tired and in need of renovation. Room was tired and in need of renovation. Hotel location close to the evening market and 15 minutes from the central lake, shops and restaurants.
    England, Male, 41+
  • 7.1

    Very Good

    17 Sep 2019
    Classic example of you get what you pay for; - Most staff were lovely and helpful but one or two weren’t at all - Helpful in booking tours for us to Ninh Binh & Halong Bay - Shower was cold 50% of the time during our 4 night stay and the water went all over the bathroom as no shower curtain - We arrived back one night to a cockroach, the staff where good in fumigating the bathroom and very apologetic - Not a social place, go here if you want a rest and no interaction with other travellers!
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi