Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation > 3 days before 50% charge for whole booking. Cancellation within 3 days/No show (without any announcement) will be fully charged whole booking.

Additional Terms and Conditions

Check in : 14:00
Check out : 12:00

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Town Hotel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Owned and run by a westerner, Hanoi Old Town Hotel guarantees a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. Located centrally in Hanoi Olds quarter, Hanoi Old Town Hotel offer 21 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests standard for a backpacker hotel with great price.

All our staff are trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for our lovely guests.

At Hanoi Old Town Hotel, we also offer the best priced, highest standard tours and travel for Vietnam. Our tours are guaranteed great value;breakfast, tea and coffee available all day, restaurant catering both Vietnamese and Western cuisines.

Please kindly noted that we are offering breakfast but not for all room type. Please check the details carefully the room description before making the reservation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.6

  • Staff 9.7

  • Atmosphere 8.4

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    15 Aug 2019
    The staff were very helpful in arranging everything we needed. The room had everything we needed and all at a reasonable price at a central location.
    Australia, Couple, 25-30
  • 10.0


    03 Aug 2019
    Lovely place and even lovier staff who will help you with literally anything you need while you're in Hanoi so don't be afraid to ask!
    England, Male, 31-40
  • 10.0


    23 Jul 2019
    The staff is extremely friendly and accommodating- booking excursions was a breeze. They assisted with literally everything—laundry, taxis, day & multi day trips and flexible scheduling when we wanted to extend our stay. I loved this place so much I asked for an extra night four times and it was totally fine. The location is fantastic. Immaculately clean rooms and very comfortable AC. Tremendous value for your money. I would give this place 11/10 if I could. Absolutely would book again.
    USA, Couple, 25-30
  • 9.7


    22 Jul 2019
    Great hotel in the heart of oldtown Hanoi, walking distance to nice restaurants, bars and sights. The staff provided us with good tourist information and helped us plan tours to Sapa, Ha Long and so on. The rooms are big and clean. Recommended!
    Germany, Couple, 18-24
  • 9.7


    18 Jul 2019
    The cleanest hotel we've been to in Vietnam in that price range. Employees go the extra mile to make you feel welcomed. Highly recommended.
    Canada, Couple, 25-30
  • 9.4


    27 Jul 2019
    The staff were genuinely incredible, really helpful and polite, helped us whenever we needed it. The room was nice and the balcony was good fun. Overall really nice place and would definitely recommend. The location is also good as it’s close to the market road and plenty of cafes and restaurants nearby.
    England, Couple, 18-24
  • 9.4


    21 Jul 2019
    Great hotel in an excellent location within the Hanoi Old Town. Staff is super friendly and willing to help. Rooms are clean and cleaned daily. Had a great experience overall at this hotel!
    Canada, Male, 18-24
  • 9.1


    17 Jul 2019
    Great stay here! Beds are super comfy and quite large, room is a good size with mini fridge, TV & en-suite. Everything was clean. We had a really nice quiet time here.
    Australia, Couple, 18-24
  • 8.9


    06 Aug 2019
    Staff were super helpful, good facilities and a nice clean comfy bed. Also did my washing here and it came back smelling amazing!! We paid for breakfast however the pancakes were quite small but overall good value for money and a good alternative to busy dorm rooms for a similar price!
    England, Female, 18-24
  • 7.7

    Very Good

    12 Aug 2019
    Friendly staff and a great location. Felt that the photos and room were a little outdated and the place needed modernising. We were there for 1 night and that was fine. Close to the market
    England, Couple, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi