Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation > 3 days before 50% charge for whole booking. Cancellation within 3 days/No show (without any announcement) will be fully charged whole booking.

Additional Terms and Conditions

Check in : 14:00
Check out : 12:00

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Town Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Owned and run by a westerner, Hanoi Old Town Hotel guarantees a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. Located centrally in Hanoi Olds quarter, Hanoi Old Town Hotel offer 21 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests standard for a backpacker hotel with great price.

All our staff are trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for our lovely guests.

At Hanoi Old Town Hotel, we also offer the best priced, highest standard tours and travel for Vietnam. Our tours are guaranteed great value;breakfast, tea and coffee available all day, restaurant catering both Vietnamese and Western cuisines.

Please kindly noted that we are offering breakfast but not for all room type. Please check the details carefully the room description before making the reservation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.5

  • Location 9.5

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    11 Jun 2019
    Staff was very kind and helped us book our buses and tours. Room was clean and having AC was great. Location is perfect for seeing the main attractions.
    Canada, Female, 25-30
  • 10.0


    29 May 2019
    Great say. Very clean. Friendly staff
    Ireland, Male, 25-30
  • 9.7


    31 May 2019
    Room is clean and spacey, location is great at Old Quarter which is very convenient if want to travel to other places like Halong Bay, Ninh Binh and Sapa, there are buses to pick up at the door step! They help us book for 1d tour to Ninh Binh and 2d1n tour to Sapa. We are happy with their services and the price we paid are reasonable and good value. Thanks to Hanoi Old Town Hotel management, we will stay here again next time in Hanoi.
    Malaysia, Couple, 41+
  • 9.4


    13 Jun 2019
    Really liked this hotel to relax for a few days and take a break from hostels. The hotel is quiet and can be difficult to meet other travelers as there is not many events held
    USA, Male, 18-24
  • 9.4


    09 Jun 2019
    The place is close to all the major attractions in Hanoi. The immediate next street had a night market. Very convenient. The stay was quite comfortable. Long from the reception helped us a lot with ticket book and allowing us to leave our bag-pack in the hotel for couple of hours. The staff were really helpful. Big thanks!!
    India, Female, 25-30
  • 8.9


    17 Jun 2019
    Very Nice hotel in the middle of the city. We enjoyed our stay very much - we came late at night, which was no problem, and they were open to help us with train tickets!
    Denmark, All Female Group, 18-24
  • 8.6


    11 Jun 2019
    A clean and comfortable stay amongst a busy city. The staff were excellent helping us to arrange a tour to halong bay and transport south when we left. Great central location as well.
    England, Male, 18-24
  • 8.3


    05 Jun 2019
    Enjoyed our stay at Hanoi Old Town Hotel. Our room was on the same floor as reception so other guests constantly passing (past midnight and very noisy) Were were also woken each morning by construction work at the hotel in the room above (though the hotel tells us it's was neighbour and out of their control, we seen the construction workers in reception......) Small room with hot water and kind staff, value for what you pay was good.
    England, Female, 25-30
  • 8.0


    03 Jun 2019
    Staff were lovely. WiFi was spotty and construction works were happening next to us so it occasionally made sleeping difficult. Its decent hostel (more a hotel feel) and will help you book tours and will keep your luggage overnight.
    Northern Ireland, All Female Group, 18-24
  • 5.7


    29 May 2019
    Not value for money at all. I were ready to pay the room amount for a hotel room but the rooms and the whole system was much more like a hostel.
    Iceland, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi