Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation > 3 days before 50% charge for whole booking. Cancellation within 3 days/No show (without any announcement) will be fully charged whole booking.

Additional Terms and Conditions

Check in : 14:00
Check out : 12:00

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Town Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Owned and run by a westerner, Hanoi Old Town Hotel guarantees a truly amazing stay in Hanoi, one of the most exciting, vibrant and captivating city in South East Asia. Located centrally in Hanoi Olds quarter, Hanoi Old Town Hotel offer 21 luxurious and boutique rooms with full of modern and well-equipped furniture which meet all guests standard for a backpacker hotel with great price.

All our staff are trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for our lovely guests.

At Hanoi Old Town Hotel, we also offer the best priced, highest standard tours and travel for Vietnam. Our tours are guaranteed great value;breakfast, tea and coffee available all day, restaurant catering both Vietnamese and Western cuisines.

Please kindly noted that we are offering breakfast but not for all room type. Please check the details carefully the room description before making the reservation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.7

  • Staff 9.3

  • Atmosphere 7.6

  • Cleanliness 8.7

  • Facilities 8.4

Latest Reviews

  • 10.0


    30 Dec 2019
    The room was nice and spacious, and the staff were extremely friendly and helpful. The water in the shower is hot, which is a plus as well. It is located on a busy and noisy street, so don't expect it to be too quiet at night. Overall a pleasant place to stay.
    USA, Couple, 25-30
  • 10.0


    01 Dec 2019
    The hotel is awesome, great staff, good price value. Location is as the name implies directly in oldtown, great restaurants and cafe near by. Would stay there again any time. Travel agency helps you plan trips and is awesome.
    Germany, Male, 31-40
  • 10.0


    23 Nov 2019
    Such an incredible place to stay. It’s right in the centre of the old quarter. The staff here are so, so helpful. They speak very good English and are very accommodating. They made our stay here so comfortable. Couldn’t recommend a hotel more!
    Australia, Female, 18-24
  • 9.7


    28 Nov 2019
    Quiet stay with no major complaints. Facilities were good, you can tell the place is a little on the older side. Be aware that the front door is locked at midnight but you can still ring the doorbell to be let in.
    USA, Male, 18-24
  • 9.4


    15 Jan 2020
    Great place to stay, some mould on the ceiling
    Australia, Male, 18-24
  • 8.0


    29 Dec 2019
    In general, the staff was friendly and tried to make me feel welcome, including the cleaning people. "Thomas," clearly not his real Vietnamese name, was outstanding from the moment I arrived. I was in a rush to get to a nearby shop, and he took me there on his motorbike without charging me.
    USA, Female, 41+
  • 8.0


    08 Nov 2019
    Clean, spacious, nice to have a bath, good air conditioning and airy generally (hand washed clothes dried fast which is always a good sign!) Friendly staff on reception. Additional charge for breakfast which we did not try. I felt vetu poorly one day and stayed in the room most of the day and it was pleasant enough to be in (which cannot be said for some of the hostels we have stayed in - including our current one which is abysmal!).
    England, Couple, 31-40
  • 7.4

    Very Good

    16 Dec 2019
    Annoying they charge for early check in when rooms are available but overall a pleasant stay. Beds were huge and location good.
    England, Couple, 25-30
  • 7.1

    Very Good

    09 Jan 2020
    Top location, the cleanliness was disappointing and the bathroom had issues. Still, the team and the hotel manager seem very passionate about improving, took responsibility and wished I'd have updated in real time (my fault). Promised to get better for others which I appreciate
    Israel, Male, 41+
  • 6.6


    24 Dec 2019
    You get what you pay for. Nothing wrong with this place but no real atmosphere and the place could do with a redecoration. But fine.
    England, Couple, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi