Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Old Town Palace Guesthouse

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hanoi Old Town Guest House is selectively sophisticated designed combines the elegance and nobility. The rooms are spaciously decorated that reflect the royalty design architecture uniquely in Hanoi Old Quarter. All the rooms are trendy - looking beauty, venerable classic offering uninterrupted grand views of Hanoi Old Quarter.

The rooms are complimentary fully equipped with Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access – wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathroom amenities, Wake up service/Alarm clock... View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 8.5

  • Location 8.0

  • Staff 7.5

  • Atmosphere 7.0

  • Cleanliness 9.0

  • Facilities 9.5

Latest Reviews

  • 10.0


    15 Mar 2020
    I chose this hotel because it has refrigerators in the rooms. During the covid19 outbreak, I thought it was important to have in case we have to hunker down in place. Room is very spacious; staff lovely. Nice hot showers. Quiet at night. Down a narrow alley, so no traffic noise. Definitely recommend.
    USA, Female, 41+
  • 9.7


    04 Nov 2018
    Really great team who took care of us, they connected with me before arriving and made sure I had everything I needed to get there with no trouble. The room was quiet and comfortable. Great locations for getting around (everything in short walking distance).
    Canada, Female, 25-30
  • 9.4


    10 Feb 2020
    Took a little while to find as it was down an Alley and not on the main street. However the room was really clean and nice with a fridge and the shower had HOT water. First hot shower in weeks. All cold before that. Staff were really friendly as well. Would definately recommend. No good if your disabled or stairs present an issue as there are lots of them.
    England, Male, 41+
  • 6.3


    18 Feb 2019
    Basic allowance. You will find all the basic package in this hotel, but without any charm or friendly atmosphere. You feel more in an hotel than in an hostel. Good location though.
    France, All Female Group, 25-30
  • 6.0


    28 Feb 2019
    The room was next to the kitchen in the hallway so It smelled weird and It was really noisy, because people (staff and customers) started playing cards really loudly and early in the morning. The location is good but the hostel is in a little street quite sketch. We were happy to not staying there more than one night.
    Canada, Female, 25-30
  • 5.1


    24 Dec 2018
    Our room didn't lock and was nothing like the photos. It was in a great location, such a shame the room was so different from what we expected.
    Canada, Couple, 31-40
Read all reviews


  • Free Breakfast
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Hair Dryers
  • Hot Showers
  • 24 Hour Reception
  • 24 Hour Security