Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Pho Hotel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hanoi Pho Hostel is a purpose built, so you’ll find everything you need to be comfortable and happy. All our private rooms and dormitories are elegantly decorated & fully featured with state-of-the-art facilities & amenities such as: air conditioning, hot showers, broadband & wireless internet access, 32” LCD TVs with cable. Our rooms are cleaned daily and you’ll only find the highest standards of cleanliness here.
There’s plenty of entertainment on offer: We have happy hour from 20:00 to 21:00 at the pub down stair: Buy one get one free View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.0

  • Location 8.0

  • Staff 9.0

  • Atmosphere 7.5

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 9.7


    01 Mar 2019
    Friendly staff and superb rooms. The hostel is real well located just next to the Hanoi Train street so there are a lot of littles cafes, bars and restaurants around. We enjoyed our stay even if it was just for a night.
    Canada, Couple, 25-30
  • 9.7


    20 Jan 2019
    John was amazing and made us feel comfortable instantly as we had our baggage lost at Hanoi Airport. He and the rest of the staff were very helpful in reassuring us and making sure the baggage turned up later that night! Very accomodating staff with a good sized room with balcony and decent breakfast (go for the scrambled egg). Don't be put off about other reviews about the location, just a very local street. Organise a Halong Bay day tour through the hotel which we enjoyed too. Would recommend.
    England, Couple, 18-24
  • 9.1


    05 Feb 2019
    We stayed in private rooms and had a great experience. The staff was great, the facility as well. Breakfast was ok.
    Canada, Mixed Group, 25-30
  • 8.9


    15 Dec 2018
    Perfect place to chill and rest. Nothing too crazy special about anything, but the room was clean, the staff was helpful, and the breakfast in the morning worked. Definitely a quiet spot, but decent location!
    USA, Female, 25-30
  • 8.3


    20 Feb 2019
    The room I had booked had a problem with the door where it wouldn’t unlock so they had the move me to a smaller room with no window that was different from the room type I had booked. They were apologetic and gave me a discount because of this. Staff were nice and friendly. The included breakfast was also nice. It’s not a social place where you could meet anyone but I enjoyed having the room to relax in. It’s right next to train street too which is good. I think it’s good value for money
    England, Female, 18-24
  • 8.0


    25 Jan 2019
    This hotel was great as just a room to stay. Had a nice view and nice bathroom. Free breakfast was quite good. A few small comments to make were the street it’s on isn’t particularly nice, it’s an open market with meat being butchered and the smell was average but only when out front. It wasn’t too far of a walk from the main tourist area but not a great walk, through a large roundabout and slightly out of the way. Staff were generally nice and it’s a good place if you’re spending your days out.
    Australia, Female, 18-24
  • 7.7

    Very Good

    19 Nov 2018
    The room was nice with a great view. Also the roof terrace was a nice place to hang out at. The staff was friendly. The cleaning staff didn’t clean the room on one day during our stay, apparently because we were still in the room, putting our shoes on by the door leaving. The reseptionist wished for us to make a Tripadvisor review with him hovering over. I wouldn’t recommend the spa in downstairs, since it was overpriced with different prices for tourists and the treatment was unprofessional.
    Finland, Couple, 25-30
  • 7.4

    Very Good

    06 Sep 2019
    This hotel was okay, we were greeted nicely when we arrived. Room was much darker than on pictures, had no window or natural light. Things were clean but a little run down considering the price eg, handles were broken off cups in our room, shower didn’t drain well at all, so couldn’t take long in the shower before it started flooding. Breakfast was okay, but none of the fruit was covered and the waiter stood over us until we made a decision about what we wanted to eat. Eggs were undercooked.
    England, Couple, 25-30
  • 7.1

    Very Good

    24 Jun 2019
    A nice room, was on a very noisy street and you could look straight into the houses opposite!
    England, Female, 18-24
  • 7.1

    Very Good

    05 Feb 2019
    The staff didn’t speak English very well and were reluctant to help. However the rooms were nice enough and the air conditioning worked. They kept them pretty clean. Breakfast was small and not what the pictures show. However it was located pretty central and made walking everywhere easy, as taxis can be expensive in the city. It was ok for the two night stay but I would probably look for a different hotel the next time I go just to see what else is out there in terms of options.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Cots Available
  • Dry Cleaning
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Beauty Salon
  • Bicycle Hire
  • Concierge
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Room service (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Minibar
  • Restaurant
  • Nightclub
  • Wi-Fi