Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If cancelled up to 5 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Backpacker groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hanoi Phoenix Palace Hotel

Book more than 7 days in advance for Free Cancellation.

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Property Description

Welcome to Phoenix Palace Hotel! It is a great place to base yourself as you explore the delights of our fine city, as many attractions, are only a short walk away from the hotel.
The super - friendly staff are able to advice on the local sites of interest and with booking all tours in the regions...
We are sure that we have many rooms to suit your budget and needs. And we are doing our best to keep our service and quality at a constant great level.
The 26 Deluxe rooms are avaible with 24hrs hot water, private bathroom with modern bath tub ) and come with fan and air-con, fridge, satellite LCD TV, telephone access, Wi fi internet access in room and lobby.. Most of room are equipped with Laptop. View House Rules

Check Availability

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cots Available
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Business Centre
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Café
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Wi-Fi

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