Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Vietnam Backpacker Hostels Downtown

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Right in the heart of Hanoi’s Old Quarter, our Downtown Hostel is known for its legendary bar, nightly parties and is a constant hive of activity. It is close to delicious street food and happening nightlife. Downtown offers both dorm and private rooms, all of which include breakfast and are air-conditioned during the night to ensure you have a comfortable nights’ sleep. Our restaurant and bar serves up tasty comfort food, local Vietnamese specialties and DAILY happy hours! We have awesome events including quiz nights, beer pong, themed dress-up nights and much much more…!!

We also offer:
- FREE computers for guest use
- FREE walking tours through the Old Quarter
- FREE water re-fills
- 24 Hour Reception with English and Vietnamese speaking Staff
- Airport Pick Ups
- Visa Invitation Letters
- Chill-out floor with a pool table, foosball and comfy sofas and bean bags
- Large TVs by the bar so you don’t miss out on your favourite sports
- Outdoor roof terrace with a great streetscape view
- AND of course, our legendary free Nightly Pub Crawl

We have awesome travel desk staff who are ready to help with all your travel needs. Feel free to speak to them about anything from local daily recommendations to full country itinerary planning including a visit to our hostels in Hue, and Hoi An; an escape to paradise at our backpacker resort, Ninhvana; a chance to chill in our NEWEST Mui Ne Backpacker Village; a stay in our lively city hostel in Sai Gon; a rural countryside adventure in the North AND of course, we can’t forget to mention that we are the home of the original Castaways Island trip in Ha Long Bay!

We look forward to showing you an unforgettable stay in Hanoi!
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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.7

  • Staff 8.9

  • Atmosphere 9.2

  • Cleanliness 8.6

  • Facilities 8.8

Latest Reviews

  • 10.0


    28 Mar 2019
    By far one of the best hostels I've had the pleasure of staying at. Great staff (love you guys!), fantastic vibe and great location. Rooms are nice, good beds and good A/C. Big lockers under the beds that will fit all your bags. What makes this hostel so great is the awesome people working there and the great vibe. There's a big party every night, with lots of games and fun! The staff will also help you plan your travels through Vietnam, and the hostel offers some amazing tours as well.
    Norway, Male, 18-24
  • 10.0


    22 Mar 2019
    Absolutely loved staying here! Great atmosphere, very clean, friendly staff. Highly recommend doing the walking tour, as it’s free and we learned a lot. Jack took fantastic care of us and made sure if we had any questions he came back with answers.
    Canada, All Female Group, 18-24
  • 9.7


    11 Apr 2019
    It would have been nice if there was a jacuzzi or deck chairs on the roof terrace as that was missing. Staff are friendly however I found it odd that male reps were entering female dorms at random times of the day. One girl said that they walked in on her getting changed... not appropriate considering there are female reps. All in all my stay was pleasant.
    England, Female, 25-30
  • 9.4


    04 Apr 2019
    Love this hostel and would stay again. Great atmosphere for meeting people and partying. Clean rooms and bathrooms. Trang B on the tourist desk was amazing, super friendly and helpful in sorting out all our travels. Can’t thank her enough.
    England, Female, 18-24
  • 9.4


    26 Mar 2019
    Amazing party hostel with comfy beds and clean bathroom, staff were very helpful and friendly and happy to help with any requests, always a good atmosphere of a night and the free walking tour helps with knowing the history, and would also highly recommend the castaways tour
    England, Female, 18-24
  • 9.1


    04 Apr 2019
    My rating is based off my friends stay here. I was actually unable to stay due to communication difficulties. I needed to change something about my booking but after three days of emailing and not receiving a response I had to bail and make other arrangements. I would like to say though I spent time here with a friend and it was a lot of fun! Also when I finally did get hold of someone she was super lovely and helpful and even managed to waiver the cancellation fee which I really appreciated!
    New Zealand, Female, 25-30
  • 8.6


    04 Apr 2019
    Standard party hostel, the vibe can be a bit forced fun. Good tours on offer Mai Châu was great! Our biggest issue was booked transport for the rest of our trip, we were told conflicting info serval times which made it very confusing. Furthermore we checked our tickets with the staff and they said it was fine, but when we check at the actual bus stop they had to change, luckily we checked as we wouldn’t have been able to get the right bus! Sometime the staff don’t seem to know what’s happening
    England, All Female Group, 18-24
  • 8.6


    29 Mar 2019
    Really really fun hostel and very social!! Clean (but cramped) rooms and clean showers and toilets. Would stay again
    England, Female, 18-24
  • 8.6


    29 Mar 2019
    We read reviews about this being a "party hostel" before arriving, but we didn't understand what that fully meant until we got here. There is a party in the lobby with loud music and rowdy backpackers every night from 21:30-23:30, and if that's what you're into, then this is the place for you. It shuts down before midnight every night, so the noise is not a problem. It's in a great location and the facilities are clean, and the people are generally loud and rowdy, so be warned. Good bfast.
    USA, Mixed Group, 18-24
  • 6.3


    23 Mar 2019
    The staff at this hostel are so unhelpful, all they want to do is get you on the trips that they are clearly being paid some sort of commission to promote. I booked a trip through another company and asked for help on how to contact the company, and I was practically had a go at by the staff and told to lose my deposit for that trip and book castaways instead. The beds are ok and the breakfast is nice but would 100% not reccomend this over comercialised hostel.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Hanoi

  • 2018

    1st, Most Popular Hostels Hanoi

  • 2017

    1st, Most Popular Hostels Hanoi

  • 2016

    1st, Most Popular Hostels Hanoi

  • 2015

    1st, Most Popular Hostels Hanoi

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