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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Hanoi Zesty Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
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Property Description

The property is with executive location, right in the heart of Hanoi. It is splendidly located on one of the renowned 36 ancient streets, within walking distance to all the main attractions as restaurants, bars, shopping & business centers, sight seeing venues & entertainment. The property offers the best convenience to explore the beauty of boutique Hanoi.

With 25 spacious luxurious guest rooms, fully renovated with an exquisite mix of antiques and up to date furniture and fixtures, the Hanoi Summit Hotel provides the ultimate accommodation and comfort,and stunning city’s life. It allows you to capture fantastic images and also have quiet rest at best time.

The property offers 4-bed mixed dorm, double room, twin room and family room (with 2 double beds) to meet guests' different needs.

Stay at Hanoi Summit Hotel, enjoy the most comfortable atmosphere and an ambience of elegance. We take your home away from home through the honesty, hospitality a Hanoi Summit Hotel is a truly great place to stay. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 4.0

  • Facilities 6.0


Latest Reviews

  • 10.0

    Superb

    28 Apr 2018
    Zesty is right on the Old Quarter. It's staff is really friendly and willing to help with any questions or concerns. The breakfast is delicious and it comes with coffee. The room are quite and comfortable. I recommend Zesty Hostel.
    USA, Male, 41+
  • 9.4

    Superb

    28 Apr 2018
    Perfect location in the heart of Old Town. Very helpful staff. Private room had air-conditioning. Room was a little stuffy as it had no window, but other than that everything was great.
    Malta, Male, 18-24
  • 9.1

    Superb

    15 Oct 2018
    Greeted by a really friendly man. All the staff really friendly. Free breakfast in the morning. Relatively clean. Beds were comfortable and the hostel was in a good location.
    England, All Female Group, 18-24
  • 9.1

    Superb

    19 Apr 2018
    Pleasantly surprised by Zesty. We booked last minute, looking for a cheap double room, and this place was ideal. Perfectly situated for the old quarter. Comfy bed, decent shower, fridge in the room. Staff were friendly and helpful. No real atmosphere as such, and facilities were minimal, but sufficient. Also, must say it was one of the best breakfasts we have had in Vietnam! Would recommend, and would go back.
    England, Couple, 25-30
  • 8.9

    Fabulous

    08 May 2018
    The staff are really lovely and the hostel is in a great location (would say it’s more of a hotel vibe though). Great value for money!
    England, Couple, 18-24
  • 8.6

    Fabulous

    13 Oct 2018
    Had a slight problem with our room but staff were very helpful. Comfortable rooms in a good location and free breakfast was good.
    England, All Female Group, 18-24
  • 7.7

    Very Good

    04 Jun 2018
    If you want a cheap double room in the Old Quarter, this is the place to go. Beds are comfortable, bathrooms clean with separate, hot showers. Breakfast is the usual bread with eggs. It isn't sociable and lacks atmosphere, but if you are after a double room, you don't need friends.
    England, Couple, 25-30
  • 7.7

    Very Good

    07 Apr 2018
    We stayed here more than once in our time in Hanoi. It was comfortable and good value for money for the area. Only problem with the second stay was the mouldy and smelly room, it was only for one night though and we couldn’t fault the other stays. Just a shame for this stay, we were disappointed. Breakfast is good. Showers are hot.
    England, Couple, 18-24
  • 6.6

    Good

    09 Nov 2018
    Staff were nice, but room was dismal. Bed was fine but very firm mattress, walls were covered in spill stains. Room had a fan and AC which was good. No window in room, only window looking into hallway where the light was on all night so it wasn’t very dark to sleep. Wasn’t terrible but wouldn’t stay again.
    Canada, Couple, 18-24
  • 4.9

    Rating

    04 Jun 2018
    We were very disappointed with our stay here. We had 2 rooms over our stay. The first had broken aircon upon arrival, only 1 set if working batteries to share between the A/C & TV remotes and a large cockroach for company. The second had a shower with a large broken crack and after use, worms crawled out of the wall tiles/floor. Upon complaining, we were only offered a mere 70,000VND ($3) off our total charge. Only plus was that they let us cancel to book a lovely boat stay at Ha Long Bay.
    England, Couple, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Restaurant

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