Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

HAO HOSTEL is with nice location. From its super-convenient location, numerous travelling destinations, with charming combination of cultural heritages, old-town sceneries, department stores, restaurants and clubs are waiting to be explored. HAO HOSTEL is in Phuket Town, only 1 minutes walk from Phuket Bus Terminal1. From here, you can go to many shopping centres such as Limelight Avenue, Ocean Shopping Mall or Central Festival Phuket etc. It is also closed to Old Phuket Town which covers Thalang and Dibuk roads.

- Room:

1 Bed (for 2 persons): Double Room ( AC ) with SHARE Bathroom

2-Bed Private Dorm / 2 Beds with SHARE Bathroom

4-Bed Female Dorm / 4 Beds

8-Bed Mixed Dorm / 8 Beds

4-Bed Mixed Dorm / 4 Beds









1. Check-in Time: from 14:00 to 23:00.
2. Check-out Time: from 08:00 to 12:00 noon.
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: 13 day advance notice before the arrival date is required.
5. Age Restriction: The minimum age to stay in the hostel is 18 years old.
6. In case of no show or late cancellation, the full amount of the balance due (on arrival) will be charged from your credit card.
7.Please send your CVV code with your booking reference to us to guarantee the reservation; Failed to send you CVV code within 14 after booking online, you will booking will be cancelled directly. The online payment is non-refundable. View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 9.2

  • Location 8.0

  • Staff 6.4

  • Atmosphere 6.0

  • Cleanliness 7.2

  • Facilities 7.2

Latest Reviews

  • 9.1


    21 Nov 2019
    I only stayed for one night but had a great experience. The staff were very helpful and friendly - particularly Nuch who went out of her way to make sure I was comfortable. I was also able to leave my big bag there while I went to the islands for a few days which was really helpful! The colour scheme is black and white with most of the dorm rooms being white which was lovely, also made it very easy to be able to see how clean it was! Thanks :)
    England, Female, 25-30
  • 9.1


    18 Nov 2019
    My only complaint about the hostel was; at the time i was there one of the showers was not working and the drain kept filling up other than that it was great, also the free breakfastcould do with some more food, but for the price i cant really complain. The staff were always happy to help when needed and you can hire a scooter from the hostel.
    Australia, Male, 18-24
  • 8.9


    18 Jan 2019
    I really enjoyed my stay, and Wasin who worked their really looked after us. It’s a 2 minute talk from most things in Phuket town and it’s right next to the terminal bus centre. Really quiet, but I enjoyed the peace. Would happily go again
    Wales, Male, 25-30
  • 8.0


    21 Nov 2019
    Very nice calm atmosphere. A downside was there was only 1.5 bathrooms to share, but the hostel is fairly small so not very busy. The staff are super nice!
    Canada, Couple, 18-24
  • 5.7


    06 Jan 2020
    Would not recommend. They clearly states they except credit cards however they do not. Rooms (on our floor) not labeled so you have to play musical doors until you find the door that fits your key. Walls in room, as well as bathroom are covered with quite a bit of mold. Very noisy outside when trying to sleep even with earplugs in. Wi-Fi did not work upon arrival and staff offered absolutely no help. On the plus side Wi-Fi started working eventually and the Aircon was cold. We switched hostels.
    USA, All Female Group, 31-40
  • 4.3


    30 Dec 2018
    DREADFUL !! We booked 2 beds for a 3 night-stay in a 4-bed EN-SUITE dorm - only to find the toilet /shower room served 3 rooms (14 people) and as such the toilet was completely unmanageable and quite disgusting. On complaining to the management they did offer us en-suite facilities though only if we now PAID MORE - this was NOT acceptable so we left this place. The management here are dishonest - avoid this hostel - we left and found much better hostels at comparable cost near-by
    Scotland, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Common Room
  • Cooker
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi