Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Cancellation policy of no refund on the booking deposit or booking fee (where applicable) for a cancellation, no show or reduction in numbers of nights stay.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Happy Guest House

Happy Guest House is a popular accommodation owned by a Cambodian family whom provide all guests with excellent hospitality, honesty, and sincere friendliness. The owner of Happy Guest House speaks excellent English, French and Vietnamese. Happy Guest House is designed for the traveler who wants the comfort of a nice and clean guest house at a reasonable price. Happy Guest House has the atmosphere of homely stay while you are away from home.

Our guest house is centrally located just off the main road on a quiet and safe street. (15min walk to the old market/Pub Street) The surrounding area has many guest houses, ATMs, Marts, Restaurants, BBQ areas, Gym, massages, and salons. If you are hot from a long day of exploring Siem Reap, relax and enjoy a swimming pool that is less than 1 min walk from our guest house for only $3 for the entire day!

* Free Wi-Fi
* Free computers in lobby
* Free City and temples map
* Free Water on arrival and check out day

Services offered by Happy Guest House
1. Restaurant start from 6:00am-10:00pm
2. Bicycle/ Electric bike/ Motorbike Rental
3. Transportation arrangement
4. Taxi arrangement
5. Bus/Boat/Air ticket information and reservation
6. Laundry Service 1kg= $ 1.00
7. Oversea Call 1mn = $ 0.25
8. Massage
10. Tour Reservation (including unique Happy Guest House discounts)
11. Temples Tour information and Transportation Rate (Share Tour or Private tour)
12. Experiences Guide reservation : English, French
13. Visa arrangement
14. Money Exchange
15. Printing 1 paper = $ 0.15

Please Note: ***Pick up service information***
• Airport: transportation is free but need to pay $1.5 for the airport entrance fee
•Bus station: bus company’s name, departure time, departure place
•Boat station ( 15km away from town) Fees : $4/ tuk tuk

For guests who kindly give the job to our drivers who pick you up from any stations, our driver will free of charge for the all pick up service from any place.
Please do let us know your arrival time information if you may need pick up service from our property!!

Other guest houses pay Tuk Tuk drivers a commission to take you to their hotel, usually because they are far away out of town. Tuk Tuk drivers often give out false information to try and convince travellers to stay somewhere else, for example they may say that this hostel is full. They may also try and claim that there is a second happy guesthouse - there is only ONE happy guesthouse. We offer a Free pick up service, please contact us with your arrival details by bus, boat or airplane and we will have free transport ready and waiting for you at any time of the day or night. Once you have booked just look out for the sign with your name on it!

Please feel free to contact us for any inquiries
CHHORPOAN family and staff View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.4

  • Location 8.4

  • Staff 8.4

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 7.6

Latest Reviews

  • 10.0


    27 Nov 2019
    Love this guesthouse. Value for money.
    India, Male, 31-40
  • 10.0


    01 Feb 2019
    The girls working there were incredible... always smiling and very helpfull with our bookings and our trip. I’d suggest you add the AC when it’s very hot! I needed it at my 3rd night! And the food was yummyyyy!!! Thank you so much! Can’t wait to go back! 🙂🙂🙂🙂🙂🙂
    Canada, Female, 25-30
  • 9.4


    30 Jan 2019
    They will charge you extra for the AC remote, but otherwise very nice stay and the girls working there are so lovely!
    USA, Female, 25-30
  • 9.1


    03 Jan 2020
    Excellent staff, very affordable food and clean and cheap accommodation. Easy tuk tuk ride or walk along the river into the centre of town. Would love to stay again!
    Australia, Couple, 18-24
  • 7.7

    Very Good

    07 Feb 2020
    Nice hostel, they have a very good chef, you can eat delicious for a cheap price
    Colombia, Female, 31-40
  • 7.1

    Very Good

    15 Aug 2019
    Nice little room, not a huge amount of atmosphere or foot traffic so if you’re hoping to meet friends in the hostel that’s probably not going to happen. Was a 10 minute drive to the mai lab tourist area and just $1/2 dollars for the drive so super accessible. When I said to the staff that I had already booked my tours and that I was using a different company for my bus to Thailand I feel like they lost a bit of their charm. Once there was nothing to sell they didn’t care to make effort. Awkward.
    Scotland, Female, 18-24
  • 6.6


    06 May 2019
    Family owned hostel, staff were lovely. We were able to check in early and given free water bottles. Quiet hostel, great for a good night sleep. Food was reasonably priced, nice outside seating area. Airport pick up was $3 and waiting with a sign.
    England, Couple, 18-24
  • 6.0


    25 Feb 2019
    Not particularly endearing. It’s got the essentials but won’t blow you away with its facilities. It’s not centrally located making walking to the Night Market a journey of 15-20 minutes. You can still arrange tours of the temples. I’d recommend somewhere more centrally located with nicer facilities for a similar price.
    USA, Male, 25-30
  • 5.4


    03 Feb 2019
    The beds were clean and that is a plus. But the ensuite bathroom we shared in the door was really a shower closet and there wasn't any toilet paper - hardly ever and nowhere to put it because the room was completely soaked when someone showered. The pool seemed nice (never used it), but got crowded. There wasn't really any where to hang out to escape the heat of the day - except in the airconditioned room. The street noise was so loud it was hard to get to sleep.
    USA, Female, 31-40
  • 4.9


    15 Nov 2019
    I personally didn’t enjoy my stay here. Some of the staff are lovely… some of the staff couldn’t wait to see you gone. This place is not a social hostel so if you’re looking to make friends - this is not the place. English is not a strong suit here for eg. when I arrived I asked if I could book a tuk tuk to the bus station, I reminded them again the night before… come the morning when I checked out they had no idea what was going on and I just made it to the bus on time!
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Wi-Fi