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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Cancellation policy of no refund on the booking deposit or booking fee (where applicable) for a cancellation, no show or reduction in numbers of nights stay.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.0
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Welcome to Happy Guest House

Happy Guest House is a popular accommodation owned by a Cambodian family whom provide all guests with excellent hospitality, honesty, and sincere friendliness. The owner of Happy Guest House speaks excellent English, French and Vietnamese. Happy Guest House is designed for the traveler who wants the comfort of a nice and clean guest house at a reasonable price. Happy Guest House has the atmosphere of homely stay while you are away from home.

Our guest house is centrally located just off the main road on a quiet and safe street. (15min walk to the old market/Pub Street) The surrounding area has many guest houses, ATMs, Marts, Restaurants, BBQ areas, Gym, massages, and salons. If you are hot from a long day of exploring Siem Reap, relax and enjoy a swimming pool that is less than 1 min walk from our guest house for only $3 for the entire day!

* Free Wi-Fi
* Free computers in lobby
* Free City and temples map
* Free Water on arrival and check out day

Services offered by Happy Guest House
1. Restaurant start from 6:00am-10:00pm
2. Bicycle/ Electric bike/ Motorbike Rental
3. Transportation arrangement
4. Taxi arrangement
5. Bus/Boat/Air ticket information and reservation
6. Laundry Service 1kg= $ 1.00
7. Oversea Call 1mn = $ 0.25
8. Massage
10. Tour Reservation (including unique Happy Guest House discounts)
11. Temples Tour information and Transportation Rate (Share Tour or Private tour)
12. Experiences Guide reservation : English, French
13. Visa arrangement
14. Money Exchange
15. Printing 1 paper = $ 0.15

Please Note: ***Pick up service information***
• Airport: transportation is free but need to pay $1.5 for the airport entrance fee
•Bus station: bus company’s name, departure time, departure place
•Boat station ( 15km away from town) Fees : $4/ tuk tuk

For guests who kindly give the job to our drivers who pick you up from any stations, our driver will free of charge for the all pick up service from any place.
Please do let us know your arrival time information if you may need pick up service from our property!!


BEWARE TUK SCAM!
Other guest houses pay Tuk Tuk drivers a commission to take you to their hotel, usually because they are far away out of town. Tuk Tuk drivers often give out false information to try and convince travellers to stay somewhere else, for example they may say that this hostel is full. They may also try and claim that there is a second happy guesthouse - there is only ONE happy guesthouse. We offer a Free pick up service, please contact us with your arrival details by bus, boat or airplane and we will have free transport ready and waiting for you at any time of the day or night. Once you have booked just look out for the sign with your name on it!


Please feel free to contact us for any inquiries
CHHORPOAN family and staff View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 8.8

  • Location 8.1

  • Staff 8.3

  • Atmosphere 7.2

  • Cleanliness 7.3

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    01 Feb 2019
    The girls working there were incredible... always smiling and very helpfull with our bookings and our trip. I’d suggest you add the AC when it’s very hot! I needed it at my 3rd night! And the food was yummyyyy!!! Thank you so much! Can’t wait to go back! 🙂🙂🙂🙂🙂🙂
    Canada, Female, 25-30
  • 9.7

    Superb

    27 Jan 2019
    Cute, affordable and run by the sweetest family.
    USA, Male, 31-40
  • 9.7

    Superb

    14 Jan 2019
    Wonderful place to stay to visit Angkor and all its temples. About 10-15 minutes away from pub street if that's relevant to you. The place itself is well-organized and run by Cambodians who have great insight into the temples and can advise you on your trip. The hostel collaborates with Tuk Tuk drivers which you can hire for a set price, making the journey around Angkor hassle-free. I stayed in a single room and paid around USD 13 per night, which is fantastic value for money. Highly recommended
    Germany, Male, 25-30
  • 9.7

    Superb

    06 Dec 2018
    This guesthouse indeed made me happy! Had everything I need (laundry service, tour and bus booking, excellent homemade Khmer food from 6 am till late!) and the room wasn’t bad at all for the price. Overall great eXperience. It is a 10-15 minute walk or a 1$ tuktuk ride away from the center tho.
    Guadeloupe, Male, 18-24
  • 9.1

    Superb

    21 Dec 2018
    The room was clean, and food was great and pretty cheap. The staff are absolutely lovely, too. Not a social atmosphere if that's what you're looking for though.
    USA, Male, 31-40
  • 8.6

    Fabulous

    17 Jan 2019
    Place was clean and organized when I arrived, garbage was never picked up. Location was good, close to the market and hanging-out market, lots of places to eat and drink. Staff was okay, I always had the impression they wanted to take advantage of me, they measured their answers. I did not have that impression in Phnom Penh and Vietnam. I had to find tours and places to eat from a tourism agency on the corner. Staff gave me options but overpriced. I would go back to this place, though.
    Peru, Male, 31-40
  • 7.1

    Very Good

    03 Jan 2019
    Nice place. Great stuff but they don't speak much english. Good location :)
    Italy, Couple, 18-24
  • 6.6

    Good

    06 May 2019
    Family owned hostel, staff were lovely. We were able to check in early and given free water bottles. Quiet hostel, great for a good night sleep. Food was reasonably priced, nice outside seating area. Airport pick up was $3 and waiting with a sign.
    England, Couple, 18-24
  • 6.0

    Good

    25 Feb 2019
    Not particularly endearing. It’s got the essentials but won’t blow you away with its facilities. It’s not centrally located making walking to the Night Market a journey of 15-20 minutes. You can still arrange tours of the temples. I’d recommend somewhere more centrally located with nicer facilities for a similar price.
    USA, Male, 25-30
  • 5.4

    Rating

    03 Feb 2019
    The beds were clean and that is a plus. But the ensuite bathroom we shared in the door was really a shower closet and there wasn't any toilet paper - hardly ever and nowhere to put it because the room was completely soaked when someone showered. The pool seemed nice (never used it), but got crowded. There wasn't really any where to hang out to escape the heat of the day - except in the airconditioned room. The street noise was so loud it was hard to get to sleep.
    USA, Female, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi


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