Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You need to provide a valid credit card to guarantee your reservation. No deposit will be charged. If cancelled or modified up to 10 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 100 percent of the first night will be charged. Check in 3 PM Check out 11 AM Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Happy House Hostel Backpackers

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Happy House Hostel Backpackers offers a high quality service with excellent prices in a renovated colonial house with a vintage - industrial design. Our Hostel has been thought for those backpackers looking to stay in a great place with a friendly, youthful, sociable, fun, interactive, modern environment, and above all, for a very convenient price. Happy House Hostel Backpackers also belongs to the Happy House chain with more than 15 years in the market, which guarantees a service of high quality and excellence for all its clients.

We are located four blocks north of the subway station Metro Los Heroes (Line 1), Almirante Barroso 334, Santiago, Chile. Our location in the Brasil neighbourhood (Barrio Brasil) offers our guests an entertaining and conveniently located environment surrounded by lots of restaurants, pubs, parks, colonial architecture (buildings from the 1900 century), cultural activities like cueca dancing (national dance of Chile), craft fairs, street live music and carnivals for special occasions and much more.

Our Hostel offers our guests a comfortable and friendly atmosphere. Private double rooms with excellent beds for your comfort during your stay. Spacious double rooms with shared bathroom. Shared dormitories for 8 and 4 passengers (mixed or female) with lockers to store luggage. Heating in all rooms and common areas in winter season.

Happy House Hostel Backpackers Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by credit cards, debit cards. This property may pre authorise your card.

Taxes not included - 19% It only apply for Chilean citizens or for foreigners residents in Chile
Breakfast not included.
No curfew.
Non smoking.
Reception from 7:00 to 23:00
No pets allowed View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.0

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    03 Feb 2020
    I had a great stay at this hostel. It is a beautiful place, good location. Close to the Los Heroes bus stop so easy if you take the Centropuerto bus to/from the airport. Walking distance to Plaza de Armas. Staff are very nice and friendly (all speak English), it is clean, beds are very comfortable and the place has a very nice and relaxing feeling it to it. Highly recommended!
    Australia, Male, 41+
  • 10.0


    29 Jan 2020
    I cannot praise this hostel enough.The building and interior are gorgeous.The staff are second to none in helpfulness,kindness and knowledge.The facilities are excellent
    England, Female, 41+
  • 10.0


    21 Jan 2020
    This was more of a hotel than a hostel! We had a sparkling clean private room and ensuite. Great location in the Brasil neighborhood with loads of delicious vegan options, huge well equipped clean kitchen, really secure , amazing value & helpful staff. Would 100% stay here again I couldn't fault !!
    England, Couple, 25-30
  • 10.0


    26 Dec 2019
    I had a wonderful time in the hostel everything is new. It is close to the downtown, subway stations as well as the city atractions and supermarkets and plazas. I really recommend it. Thanks for everything
    USA, Male, 41+
  • 9.7


    01 Feb 2020
    Absolutely stunning lounge and kitchen area. Passcode to the front door is changed every Monday to maintain security, and every room itself has an individual passcode. Very close to a large supermarket and the kitchen facilities are excellent. Bathrooms also well maintained and clean. However, during the day the room was very very hot and the WiFi didnt work in the room.
    Portugal, Couple, 18-24
  • 9.7


    04 Jan 2020
    Amazing place
    Mexico, Male, 31-40
  • 9.1


    11 Mar 2020
    The lounge and kitchen area downstairs is awesome! We were able to make some really good meals here and everything was so clean. The rooms dont have air con or a fan, but this didnt really bother us. The building is really well designed and not too far from the centre.
    England, Couple, 25-30
  • 8.9


    13 Feb 2020
    Older building and every, single, floor board creaked, loudly. Rooms were very clean, bathrooms very crammed. Like my knees were hitting the stall door. 6'1' Nice to have 24/7 front desk. Very nice inner patio with pool, pool table, and lounge area. This part of town did not feel safe late at night. And I'm a fairly imposing tall man.
    USA, Male, 31-40
  • 8.9


    17 Jan 2020
    Nice, modern shared areas and dorms. Clean but no fans.
    Australia, Mixed Group, 25-30
  • 8.3


    03 Jan 2020
    In general the hostel was nice and modern. Good security. Ok location. Super friendly staff. My only two complaints were 1) the lack of air conditioning or fans. It was super hot at night. All I could do was open a window but that led to a smoking area which meant my room smelled disgusting and people were out there talking and playing videos until very late at night. And 2) horrible WiFi. I expected a lot better from such a modern place.
    USA, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi