Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Happy Snail Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Fastest 200 MBps Wi Fi ! All day breakfast/ coffee / tea with your favorite spreads like Nutella, Peanut Butter and Jams with choices of white bread/ wholemeal bread. Beds come with high quality Ikea blankets / quilts. Common areas and dorm rooms are fully air conditioned as the weather is warm here in Singapore. We don't have a curfew on air conditioner use as we understand that it is important to keep a comfortable environment. Body wash/ shampoo is provided in the bathrooms..... we even use pure pulp paper for the toilets. Whether you are coming to Singapore for a short visit/ long visit, VISA run or stopping by before going on to Australia/ Malaysia/ Bali, our cosy hostel is a great place to meet other travelers.

Free walking tours are offered for our guests from Monday to Friday by one of the top rated tour guides in Tripadvisor.

We are a hostel that caters to budget travelers that want a nice quiet place to stay yet conveniently located to tourist attractions and the city. Sentosa island and Chinatown are a short 5 minute bus ride away. Our hostel is located near the Tiong Bahru estate which cafes like Tiong Bahru bakery and Forty Hands are housed.

Our hostel is located on the 2nd floor and is strictly smoke free. We offer 2 types of rooms, mixed dorm and ladies only dorm. Our rooms are all air conditioned and we feature super single bunk beds for comfort. Fresh linens are provided to every new guest to ensure a clean environment. Each bed has a individual power point. We also provide nice clean bathrooms with hot water. You can be assured of staying in a nice environment

Things to Note:

Reception is open 9:30 am to 3 pm daily or by appointment. For check in times outside of these times, please email us to arrange.

For safety reasons, we do not accept children below age of 10 years or seniors above the age of 50.
No smoking / consumption of alcohol is permitted within the hostel premises.
No outsiders / visitors are allowed to enter the hostel premises. There is no curfew imposed.

As we are registered as a backpacker hostel, we typically do not accept locals / PRs / foreigners with work passes including business visas / students. Due to the limited capacity at our hostel, We do not accept online bookings from India, Bangladesh, Philippines, Malaysia and Sri Lanka. Bookings made and paid online by these countries shall not be refundable. We accept walk in check in only for these countries and it is subjected to the room availability.

This property has a 3 day cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
For no shows, your entire stay will be charged.

Hostel has a minimum 2 night stay policy. If u book 2 days and decide to stay for 1 day, 2 days will be charged irregardless. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 7.7

  • Staff 8.9

  • Atmosphere 8.0

  • Cleanliness 8.6

  • Facilities 8.4

Latest Reviews

  • 10.0


    20 Sep 2019
    Great experience in hostel seen near by convinet ....I want to again again
    India, Male, 25-30
  • 10.0


    13 Sep 2019
    I love my stay here. Free bread with butter,nutella, peanut butter all day long, free water/hot water! Friendly helpful staff, chill little nice hostel in a great location.
    Nepal, All Female Group, 25-30
  • 9.1


    08 Nov 2019
    I really enjoyed my stay at Happy Snail. The hostel was very clean and the staff were really friendly ( in particular Emma and one of the owners). The free toast and tea and coffee was also a nice touch.
    England, Female, 18-24
  • 9.1


    20 Oct 2019
    Nice hostel if you’re looking for a quiet, low key place to stay. The free bread and spreads was a great touch. Felt taken care of in this hostel. Make sure to notify if you will be arriving past 3pm.
    Canada, Female, 25-30
  • 9.1


    10 Sep 2019
    The hostel has everything you need. The staff are lovely as it is a very small hostel there is not a great atmosphere but its pretty good considering the size of the hostel. Downside is location but its not terrible.
    England, Male, 18-24
  • 8.9


    09 Sep 2019
    The staff were really friendly, the instructions online are v helpful for getting there. The shuttle is easy but if you are staying for 2-3 days I would recommend the MRT (metro) tourist pass as it’s cheaper overall (but a bit trickier to get to the hostel door but there are buses too) the free toast and nutella was great and there’s a small food court just outside that is cheap for singapore. The room’s AC was great. Didn’t meet many people in the hostel though as not a great common area.
    England, Female, 18-24
  • 8.9


    06 Sep 2019
    Had so much fun here! It's tiny and out of the way, but SG buses make up the difference. Very clean, hot water, nice big bathrooms, comfy mattresses. The peanut butter was a big plus, there's also a hawker center just downstairs so we ate $3 breakfasts there every day.
    USA, Female, 18-24
  • 8.0


    17 Sep 2019
    Stay was pleasant. Hostel is tiny but it works that way! Staff was very welcoming and helpful. Morning breakfast is offered and easily accessible. Local food can be bought right by the hostel. Bed is comfortable and could fall asleep easily. The only small issue I had was that the door from the dorm doesn't lock so anyone can just walk in. Overall, however the area is safe.
    Canada, Female, 25-30
  • 7.7

    Very Good

    25 Sep 2019
    The location is good and it’s really nice to have the 24/7 breakfast. The hostel is very small so you won’t have privacy at all. But it is cheep so it’s good!
    Finland, Female, 18-24
  • 6.9


    04 Oct 2019
    Hostel was in a pretty good location for accessing a lot of the city - it is a walkable distance to Outram Park MRT. Hostel facilities has 2 wet rooms which also contained a toilet. We never had an issue with queuing for a shower. We stayed in the biggest mixed dorm which contained 4 bunk beds. We found people had a lot of different schedules and the beds did shake whenever someone moved a little bit. The rooms contained a small locker each, big enough for day bags only - need own lock.
    England, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Airport Transfers
  • Direct Dial Telephone
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi