Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Happy Snail Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Fastest 200 MBps Wi Fi ! All day breakfast/ coffee / tea with your favorite spreads like Nutella, Peanut Butter and Jams with choices of white bread/ wholemeal bread. Beds come with high quality Ikea blankets / quilts. Common areas and dorm rooms are fully air conditioned as the weather is warm here in Singapore. We don't have a curfew on air conditioner use as we understand that it is important to keep a comfortable environment. Body wash/ shampoo is provided in the bathrooms..... we even use pure pulp paper for the toilets. Whether you are coming to Singapore for a short visit/ long visit, VISA run or stopping by before going on to Australia/ Malaysia/ Bali, our cosy hostel is a great place to meet other travelers.

Free walking tours are offered for our guests from Monday to Friday by one of the top rated tour guides in Tripadvisor.

We are a hostel that caters to budget travelers that want a nice quiet place to stay yet conveniently located to tourist attractions and the city. Sentosa island and Chinatown are a short 5 minute bus ride away. Our hostel is located near the Tiong Bahru estate which cafes like Tiong Bahru bakery and Forty Hands are housed.

Our hostel is located on the 2nd floor and is strictly smoke free. We offer 2 types of rooms, mixed dorm and ladies only dorm. Our rooms are all air conditioned and we feature super single bunk beds for comfort. Fresh linens are provided to every new guest to ensure a clean environment. Each bed has a individual power point. We also provide nice clean bathrooms with hot water. You can be assured of staying in a nice environment

Things to Note:

Reception is open 9:30 am to 3 pm daily or by appointment. For check in times outside of these times, please email us to arrange.

For safety reasons, we do not accept children below age of 10 years or seniors above the age of 50.
No smoking / consumption of alcohol is permitted within the hostel premises.
No outsiders / visitors are allowed to enter the hostel premises. There is no curfew imposed.

As we are registered as a backpacker hostel, we typically do not accept locals / PRs / foreigners with work passes including business visas / students. Due to the limited capacity at our hostel, We do not accept online bookings from India, Bangladesh, Philippines, Malaysia and Sri Lanka. Bookings made and paid online by these countries shall not be refundable. We accept walk in check in only for these countries and it is subjected to the room availability.

This property has a 3 day cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
For no shows, your entire stay will be charged.

Hostel has a minimum 2 night stay policy. If u book 2 days and decide to stay for 1 day, 2 days will be charged irregardless. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 7.3

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 8.5

Latest Reviews

  • 9.7


    18 Apr 2019
    Lovely little hostel with 24/7 free breakfast!!! The beds were super comfy, the staff were all really nice and it's right next to an amazing chicken rice stall. What more could you need? The only issue I had was the dorm room was a little too small. Otherwise great hostel!
    USA, Female, 25-30
  • 9.4


    02 May 2019
    I had a really great stay at this hostel, the staff was super nice and helpful, they even offer some discounted tickets for the main attractions. The all time breakfast is a bonus, I just love nutella! Highly recommend it! :)
    Hungary, Female, 18-24
  • 9.4


    03 Apr 2019
    Lovely staff, easy to meet people, discount tickets for various attractions, free toast, and relatively cheap for Singapore! Would recommend :-)
    Canada, Couple, 18-24
  • 8.9


    12 May 2019
    This place was great. Really clean and well maintained. The staff were really friendly and helpful. They had everything you could need, some of it was free (all day breakfast) and what wasn't you could pay for (towels, laundry, locks for lockers). They even had postcards and stamps. The one thing I didn't know until after the fact is that there is a shuttle that will take you from the hostel to the airport and vice versa. Book it ahead of time though, it fills up quickly.
    Canada, Female, 25-30
  • 8.9


    22 Apr 2019
    You know it’s not the best hostel at all. It has a smell to it, there were literally swarms of bugs in the showers (not the beds, the beds were just fine, comfortable even), and it wasn’t in the best location. But as far as price goes, it’s probably the best hostel. Nothing too bad and I slept quite well. I would stay here again.
    USA, Male, 31-40
  • 8.6


    03 Apr 2019
    Loved our stay here! Even though it’s not in the centre of Singapore, public transport options are available nearby the hostel. Costs $1.50 to get into the centre by bus. Loved the free tea and toast all day. Would definitely stay here again.
    England, All Female Group, 18-24
  • 8.3


    17 Apr 2019
    Was a nice quiet hostel, very small but it was Comfertable
    USA, Female, 25-30
  • 7.7

    Very Good

    13 Apr 2019
    The volunteers are really helpfull with everything they were really nice;) On the other hand i was a bit dissappointed as it was my most expensive hostel on my 3months trip(but hey its Singapore).On my first morning was no breakfast although they promise all day breakfast(exept in the morning😃😂)it was a mistake,we all have.when i arrived nobody waited for me with check in i got an email how to make selfcheckin for me it was wierd(as it was not night,i arrived in the afternoon)overall it was ok
    Hungary, Female, 25-30
  • 7.7

    Very Good

    10 Apr 2019
    Owner of the hostel is not present, just some travelers serving as staff who don’t have a great idea of what they’re doing. The WiFi code on the outside of the door is incorrect and doesn’t match the one on the inside of the door and the reception hours don’t match what’s advertised on hostel world, resulting in my being locked out for several hours upon arrival. The free bread/spreads all day is very nice though. Would probably stay again but protocol definitely needs updating.
    USA, Female, 18-24
  • 7.7

    Very Good

    01 Apr 2019
    The place is like an apartment which was turned into an hostel. I find it a little bit overrated. The common area is not really inviting to chill there in my opinion. It is nothing special but still good value for money in Singapore :)
    Germany, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Airport Transfers
  • Direct Dial Telephone
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi