Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Happy Snail Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Fastest 200 MBps Wi Fi ! All day breakfast/ coffee / tea with your favorite spreads like Nutella, Peanut Butter and Jams with choices of white bread/ wholemeal bread. Beds come with high quality Ikea blankets / quilts. Common areas and dorm rooms are fully air conditioned as the weather is warm here in Singapore. We don't have a curfew on air conditioner use as we understand that it is important to keep a comfortable environment. Body wash/ shampoo is provided in the bathrooms..... we even use pure pulp paper for the toilets. Whether you are coming to Singapore for a short visit/ long visit, VISA run or stopping by before going on to Australia/ Malaysia/ Bali, our cosy hostel is a great place to meet other travelers.

Free walking tours are offered for our guests from Monday to Friday by one of the top rated tour guides in Tripadvisor.

We are a hostel that caters to budget travelers that want a nice quiet place to stay yet conveniently located to tourist attractions and the city. Sentosa island and Chinatown are a short 5 minute bus ride away. Our hostel is located near the Tiong Bahru estate which cafes like Tiong Bahru bakery and Forty Hands are housed.

Our hostel is located on the 2nd floor and is strictly smoke free. We offer 2 types of rooms, mixed dorm and ladies only dorm. Our rooms are all air conditioned and we feature super single bunk beds for comfort. Fresh linens are provided to every new guest to ensure a clean environment. Each bed has a individual power point. We also provide nice clean bathrooms with hot water. You can be assured of staying in a nice environment

Things to Note:

Reception is open 9:30 am to 3 pm daily or by appointment. For check in times outside of these times, please email us to arrange.

For safety reasons, we do not accept children below age of 10 years or seniors above the age of 50.
No smoking / consumption of alcohol is permitted within the hostel premises.
No outsiders / visitors are allowed to enter the hostel premises. There is no curfew imposed.

As we are registered as a backpacker hostel, we typically do not accept locals / PRs / foreigners with work passes including business visas / students. Due to the limited capacity at our hostel, We do not accept online bookings from India, Bangladesh, Philippines, Malaysia and Sri Lanka. Bookings made and paid online by these countries shall not be refundable. We accept walk in check in only for these countries and it is subjected to the room availability.

This property has a 3 day cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
For no shows, your entire stay will be charged.

Hostel has a minimum 2 night stay policy. If u book 2 days and decide to stay for 1 day, 2 days will be charged irregardless. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 7.7

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 8.8

  • Facilities 8.3

Latest Reviews

  • 10.0


    25 Jun 2019
    This is not only a hostel this is like a home, very friendly and nice people, staff is over excellent and all day bread, butter, jam, coffee, Tea and Nutella is a life line, I am very happy to have my stay here must come again and again and again, travellers give yourself to be the part of such a nice family, best place to accommodate in Singapore
    India, Male, 25-30
  • 9.7


    09 Aug 2019
    I spent 3 nights at Happy Snail and would recommend it to any budget traveler. It is one of the cheaper hostels in Singapore, but I was very comfortable staying there. It's a 15-minute walk to Outram Park MRT, which connects you anywhere in the city and is only about a 40-minute ride away from Changi Airport. There are some nice cafes nearby, a food court open all day and night and a few other 24-hour restaurants. You can walk to Chinatown and Maxwell Hawker Center. Overall, value for money!
    USA, Female, 25-30
  • 9.4


    08 Aug 2019
    I had an excellent stay; Singapore defenetly has a lot to offer for a few days. The hostel supports it all; studying, exploring and going out. The two volunteers who run the place are very friendly and always in for a chat. The hostel is pretty small, with 4? rooms and therefore feels more like an shared/student house. It is clean nonetheless, as it's well maintained. Will hit again when in Singapore!
    Netherlands, Male, 18-24
  • 9.4


    05 Aug 2019
    Severed its purpose well. Nice and small hostel. Not much of a kitchen but there's plenty of food options under $5 just outside the building. Very clean and comfy beds.
    Australia, Male, 18-24
  • 8.9


    21 Jun 2019
    pros: volunteers were fabolous, free nutella all day, big lockers, small but nice athmosphere, good value for the money cos: not really a kind of an professional organized hostel, beds not extremely comfy
    Germany, Male, 25-30
  • 8.6


    26 Jun 2019
    The people at this hostel really made the experience for me, and I think without them, it wouldn't have been half as good. The location is a bit out of the way for the subway, but it's pretty close to the bus stop to get to chinatown and clarke quay. The beds are super comfy and the AC/hot water etc work well. The reception desk is only open till 3pm, so coordinate with the staff on check-in/out. Nutella and bread are there as promised and an actual lifesaver.
    USA, Male, 18-24
  • 8.3


    28 Jul 2019
    Happy Snail hostel was located a short distance (& cheap bus ride if using an MRT Ezlink card) from the center of the city. It was clean and quiet. The free toast and tea were nice. Large lockers in room. Towels and laundry for a fee. The hostel can be hard to find at first. Communication about check in information should be initiated by the hostel in advance, as reception is only open a few hours each day. Payment is cash only.
    USA, Male, 25-30
  • 8.0


    07 Aug 2019
    Great hostel smaller rooms but when your a lone traveller thats great 'cos you end up talkibg to people, very warm in kitcheb area x
    England, Female, 31-40
  • 8.0


    07 Jun 2019
    Location is a outside the downtown area, but within walking distance of MRT station. Beds are comfortable and lockers are available. The free bread and nutella are nice and water/sodas are available for 1 sgd. The hostel is on the small side, with just two bathrooms - but this wasn't too much of a problem during my stay. Overall a nice easygoing hostel at good value for Singapore.
    Ireland, Male, 25-30
  • 6.0


    31 May 2019
    The hostel staff was not knowledgeable and Mike, the owner, was never around.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Airport Transfers
  • Direct Dial Telephone
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi