Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Harbourside Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ideally loacated in Harbour Square in the heart of Sandakan town centre. Only five minutes walk from Central bus station & eight minutes walk from Mini bus station. Close to central market, bank, restaurant, cafe, shopping mall & supermarket.

We provide clean, comfortable & secure accommodation at an affordable price. With spacious single, twin, double, triple, quad & dormitories rooms with air conditioning. All bathrooms are come with cold and hot shower. It is the ideal accommodation for backpackers, families, independent travelers, school or other educational & social groups.

Its backpackers has a small guest kitchen, an extensive comfortable TV lounge & common area with wide selection of reading material & is an ideal place to kick back, chill out & explore Sandakan at your leisure.

We offer :
* FREE breakfast every morning of toast, tea & coffee
* FREE flow of filtered drinking water
* FREE towel, linen
* FREE Wifi
* FREE lockers
* FREE luggage storage
* Communal small kitchen
* Laundry services
* Tour desk & booking service loaded with information of tours

Things to Noted : Tourism Tax is not included in the rate online. Tourism Tax RM10 per room per night. This will be added to your total bill balance to be paid on arrival by cash. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.8

  • Location 9.5

  • Staff 8.9

  • Atmosphere 7.4

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    07 Oct 2019
    Absolute pleasure staying here. Had a very homely vibe - Comfy beds, Nice lounge with large TV and multiple DVDs, Free use of Computers, Books available etc. Very clean and well kept, Nice breakfast options and the staff went above and beyond, letting us extend out stay easily and even offering to go and get a coconut for us.
    England, Female, 25-30
  • 9.7


    12 Feb 2020
    The location is perfect, at the center of everything. No AC in the common space, but there was AC in the bedrooms. The place is sparkling clean. Staff was very nice. No lockers in bedroom for belongings, but there are smaller lockers in common space for valuable items. Would recommend to a friend.
    USA, Female, 18-24
  • 9.4


    31 Oct 2019
    Good value for money, laundry and clean towels smelt like moth balls so do not do your laundry here!! Had to rewash somewhere else
    Canada, Female, 18-24
  • 9.1


    18 Feb 2020
    Hostel owner is really informative and helpful and the other staff are friendly too. The breakfast is decent for Borneo standards and the location is really central. The rooms are fairly spacious and the beds are quite comfortable. The bathroom area is clean and the showers are warm and powerful. I would recommend this hostel.
    England, Male, 18-24
  • 8.9


    02 Mar 2020
    Nice clean hostel. Would stay here again :)
    England, Female, 18-24
  • 8.9


    11 Jan 2020
    No lockers to put valuables in but staff were really helpful. Beds were comfy. It’s low season so there weren’t that many other people there but there’s a nice communal area with a sofa and tv you can put Netflix on. Hostel was fairly clean and showers were ok. Location was excellent, really central and in the middle of the city
    England, Female, 25-30
  • 8.6


    26 Feb 2020
    Convenient location, spacious hostel. No atmosphere and staff were efficient but not overly friendly.
    Scotland, Male, 18-24
  • 8.3


    09 Dec 2019
    This hostel does exactly what it needs to do: it offers clean rooms, free breakfast (of course the well known toast, but also including eggs you may prepare yourself), free towels and is located in the city center. Also, the staff is very friendly and willing to help. There were no other guests when I stayed there, so I don't think this is the greatest place to meet people. But if you need to stay in Sandakan a night or 2, this is your place!
    Netherlands, Female, 25-30
  • 8.0


    27 Oct 2019
    This is totally fine and does its job
    England, Mixed Group, 18-24
  • 7.1

    Very Good

    17 Mar 2020
    Free drinking water, tea & coffee. Toast for breakfast. Very secure, multiple locks. Seemed clean enough other than I found a bed bug which they accepted straightaway and moved me to a new room. The next bed, however, was missing a slat in the frame so was pretty uncomfortable but it was late so I didn't ask to move again. Staff were helpful when pushed but not overly friendly. The local area has a very weird vibe which has been noticed by other travellers there.
    England, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • DVD's