Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Harbourside Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ideally loacated in Harbour Square in the heart of Sandakan town centre. Only five minutes walk from Central bus station & eight minutes walk from Mini bus station. Close to central market, bank, restaurant, cafe, shopping mall & supermarket.

We provide clean, comfortable & secure accommodation at an affordable price. With spacious single, twin, double, triple, quad & dormitories rooms with air conditioning. All bathrooms are come with cold and hot shower. It is the ideal accommodation for backpackers, families, independent travelers, school or other educational & social groups.

Its backpackers has a small guest kitchen, an extensive comfortable TV lounge & common area with wide selection of reading material & is an ideal place to kick back, chill out & explore Sandakan at your leisure.

We offer :
* FREE breakfast every morning of toast, tea & coffee
* FREE flow of filtered drinking water
* FREE towel, linen
* FREE Wifi
* FREE lockers
* FREE luggage storage
* Communal small kitchen
* Laundry services
* Tour desk & booking service loaded with information of tours

Things to Noted : Tourism Tax is not included in the rate online. Tourism Tax RM10 per room per night. This will be added to your total bill balance to be paid on arrival by cash. View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 7.8

  • Location 8.7

  • Staff 8.0

  • Atmosphere 6.4

  • Cleanliness 8.2

  • Facilities 7.6

Latest Reviews

  • 9.4


    24 Jan 2019
    Nice hostel near the harbor and the Harbourside Mall (it is across the street). Pretty good place to hover, with all that a person wants like hot showers, good wifi, cheap beer and a nice gathering area. We watched a couple of videos during heavy rain storms. These folks helped us book a trek into the Kinabatangan River area, They were helpful and friendly (including one of the hosts walking us up to where we caught the van to the trek.
    USA, Male, 41+
  • 9.4


    21 Aug 2018
    We had a private room ensuite and loved our stay here. Great breakfast, cook yourself from bread, eggs, pb and jam. Super clean, the owner seems to be cleaning night and day to make the place sparkle :) would definitely stay again and highly recommended. The online slight annoyance was the WiFi which is really weak and slow, and only available in the common area downstairs. However the nearby laundry offers free WiFi so we went there a few times to download some Netflix!
    England, Female, 25-30
  • 9.1


    23 Nov 2018
    The staff at the reception was really nice and helped me to organize my trip to Lahad Datu. Compared to other hostels in Borneo, this hostel does not provide a full set of bed linen, but does provide a towel. There's no cabinet to lock your backpack in, only small cabinets for your valuables.
    Sweden, Female, 31-40
  • 8.6


    13 Mar 2019
    Sandakan is only a town you're going to pass through on your way somewhere more interesting, but the hostel is a comfortable place to do nothing for a day. The rooms have a/c, the internet is good, the beds are comfortable. Not very lively when I there but relaxed and friendly
    England, Male, 41+
  • 8.3


    20 Sep 2018
    Centrally located with easy access to the harbour for Turtle Islands. Not much to do locally, very much just an entry point. Staff were friendly and accommodating, offering good local advice with a smile. Facilities were ok, everything you need, but nothing above expected. Basic breakfast, serviced laundry (12 RM/1KG), AC, bag storage. Rooms/communal area clean, though bedding is a little tired. Little atmosphere, but that comes with a highly transient hostel. Overall, I’d stay again.
    Wales, All Male Group, 31-40
  • 7.7

    Very Good

    18 Aug 2018
    The man behind the desk sold us a tour down the river which was horrendous! 2 days 1 night? You mean on-site for 15 hours!?!? Do not buy this tour, the river cruise itself was good. However the schedule was executed with military precision and you were called to dinner/cruise/checkout BY A GONG. not the relaxing river experience we expected. Check out was 8am! Shoved into a bus with no seat for us which was meant to be booked. Sat on the floor for 6 hours next to a cesspit of a toilet. Vile.
    England, Mixed Group, 25-30
  • 7.7

    Very Good

    15 Aug 2018
    Really lovely staff but rooms where so tiny and small I had to leave after one night as it was so claustrophobic!
    England, Female, 18-24
  • 7.4

    Very Good

    23 Jan 2019
    Decent hostel, except for smoking. Triple room had good bathroom, comfortable bed, clean but basic. Not as good as online photos, but ok. Pleasant lounge, kitchen facilities limited - 'cook your own' sounds good, but one pan/hotplate and 5 chairs not enough for a hostel this size. Only 12 people on one night, and we had to wait for space. Listed on a some sites as non-smoking - it isn't. Smoking by staff and guests in lounge and kitchen, disgusting. Would not stay again unless they changed this.
    England, Female, 41+
  • 6.9


    30 Aug 2018
    Charging plugs in my initial room weren't working. Had to request for a room move. Stayed one night. Really simple. Bunk beds sound like they are about to break when you climb up on top. Nice common area with T.v.
    Hong Kong, Female, 18-24
  • 6.3


    15 Mar 2019
    The overall environment was gloomy. The room was dingy. The WiFi didn’t work well and the air in basically had on and off with no temperature control. It was fine for a night but I would not recommend this hostel.
    USA, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • DVD's