Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Harbourside City Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Harbourside City Backpackers offers affordable accommodation at a top location. We have options for the solo traveller up to large groups varying from dorm rooms to private rooms.

Harbourside City Backpackers is the place to be when staying in Tauranga. We are located right in between the bars, restaurants and cafes in the heart of the city whilst having the most peaceful view of the harbour on our front door step. We have a huge balcony on the second floor with waterfront views overlooking the Strand. It's a great place to meet other travellers and share stories. An extra treat for the early birds as the sunrises are truly amazing!
We're only a stone's throw away from New Zealand's best voted beach, Mount Maunganui beach! Just across the bridge from us you'll find white sandy beaches. You can rent FREE surfboards from our sister hostel in the Mount so you can practice your surf skills!
The friendly team at Harbourside City Backpackers will give you genuine advice and offer great deals on many activities and adventures to make the most out of your stay in Tauranga! From swimming with dolphins, glow worm kayaking, surfing to relaxing days at the hot pools.

If you need to top up your travel funds, no need to look any further! We assist our guests with finding work in the area and as we have been doing this for over 14 years now, local employers sure know where to find us!
Our social environment is great! Our communal areas are big enough for groups of people to eat or chat together and every other week we organise a great night for everyone in the hostel who would like to participate. This varies from the usual national and international holidays that we celebrate to winning prizes at Bingo night or Hostel quiz night and sharing food at international dinner nights.
Also we offer FREE bikes to explore the sunny bay of plenty and FREE WIFI to tell everyone at home about it!

Harbourside will be a home away form home! Come and experience the beautiful Bay of Plenty yourself, we would love to have you stay! View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.0

  • Location 9.2

  • Staff 9.0

  • Atmosphere 7.3

  • Cleanliness 6.7

  • Facilities 6.8

Latest Reviews

  • 9.1


    15 Sep 2019
    The hostel is very close to the i-site and bus stop. The patio has a long table and hammocks that overlook the harbor. It’s not very close to the Mount or beaches but they have free bikes for you to take for the day which was suuuper convenient! Would definitely stay again if in Tauranga!!
    USA, Female, 18-24
  • 9.1


    27 Aug 2019
    Only negative was that my mattress was thin and worn out which made it a bit uncomfy! Other than that great stay, lovely staff, beautiful view, clean and well equipped kitchen. Thank you
    England, Female, 18-24
  • 9.1


    18 Apr 2019
    Nice staff and clean place to stay
    New Zealand, Female, 25-30
  • 7.7

    Very Good

    03 Jan 2020
    Stayed here for two nights in a twin ensuite. Hostel location is fantastic with a view over the water and if you are up early, you can even catch the sunrise and right in the centre of Tauranga CBD. 2 min walk to art gallery as well. The hostel is dated and in need of renovations, which I believe are taking/about to take place. Fine if you want somewhere to rest your head for a night or so. Can't comment on atmosphere as I was here with a friend so was not too social. Staff were friendly! :)
    England, Male, 31-40
  • 7.7

    Very Good

    12 Nov 2019
    Pros: - great location - nice room - helpful staff Cons: - tiny lockers - kitchen not amazingly stocked - full of fruit pickers who already know each other
    England, Couple, 18-24
  • 7.1

    Very Good

    03 Jan 2020
    Harbourside was a convenient stay in the centre of town. The building was quiet old and furniture and the bedding looks like it’s also had its day. I stayed In a 8 mixed dorm which was tight and had creaky beds. The roof top communal area was the highlight of the stay.
    Australia, Female, 18-24
  • 6.6


    05 Dec 2019
    I stayed in an eight bed mixed room and it was actually comical how small it was. The Tetris-style set up of the bunks left you sleeping with your head right next to someone’s feet. The room was so packed with people that through the night the heat from everyone and every thing packed into such a small space was awful. For the first night the windows wouldn’t even open and in the morning they were dripping with condensation. I was so glad to get out of there each day. Don’t book the 8 bed room
    Australia, Female, 18-24
  • 6.3


    15 Dec 2019
    Was greeted very nicely by staff at the front desk, however when I arrived to the room it was very dark and smelly and my duvet smelt bad. Overall not a pleasant stay.
    England, Female, 18-24
  • 6.0


    21 Sep 2019
    Friendly staff but overall very dated place - dirty bathroom and kitchen, damp smell in rooms. 4% surcharge on cards (even debit card), including for the $20 deposit, which you only get back in cash ie you pay a surcharge for a “nothing” cost!
    England, Male, 31-40
  • 5.7


    11 Dec 2019
    Probably the worst hostel I’ve stayed at. The room REAKED of B.O and just had a musty smell even with the windows open. The shared bathroom had various bottles left behind by other guests as well as a crusty towel. The door was left open during cleaning hours when no staff was present so anyone could just walk into the room. Half the lockers in the dorm had broken hinges and wouldn’t shut all the way or lock when using a padlock. Room was TINY and had too many beds stuffed in. Not worth the cost
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers For Hire
  • Jobs Board
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • DVD's
  • Wi-Fi