Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For modifying or cancelling your booking, we require one week advance notice through email.
If not, the first night of the whole group will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The covid transformed us into #Cabañas, the same good vibe as the #Hostel now with the privacy and security of your own home in Pucon. We rent bikes and organize tours for you.

We equip and adapt our accommodation to make your stay the best experience. With family or friends, you have everything you need to enjoy Pucon.

Garden with hammocks, seats, grill and ping pong
There is no TV in the cabins and there will be no lack of entertainment!
(high speed wifi throughout the premises)

#We wait for you! View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 8.3

  • Staff 9.6

  • Atmosphere 9.6

  • Cleanliness 9.3

  • Facilities 9.4

Latest Reviews

  • 9.7


    07 Mar 2020
    Amazing hostel. Owner and staff absolutely wonderful. Dorm was unbelievably comfortable and the vibe was excellent. Short walk to center of town (~10min). Delicious empanadas right across the road. Definitely stay here.
    Canada, Male, 25-30
  • 9.7


    03 Feb 2020
    Best hostel I've been to
    Israel, Male, 18-24
  • 9.7


    03 Feb 2020
    Wonderfully friendly and helpful staff. Got a bit stuck after returning from a long hike and they helped me find a place to stay. Awesome spot, would stay again.
    New Zealand, Male, 25-30
  • 9.4


    13 Mar 2020
    Owners treat you like family!
    Canada, Male, 18-24
  • 9.4


    20 Feb 2020
    Loved this place! Great facilities, lovely atmosphere, amazing and helpful staff. Highly recommended!
    France, Couple, 25-30
  • 9.1


    26 Feb 2020
    Only stayed here one night, perfect hostel for that. People who worked their were very nice and helpful. Went in low season so not much atmosphere. Private was v good and v comfy beds to sleep in and had our own private kitchen (shared with one other room). Very good value for money.
    England, Couple, 18-24
  • 9.1


    06 Feb 2020
    Travelled in South America for 2.5 months so far and this is my one of my top 3 hostels - great atmosphere, highly recommend for solo travellers looking to meet people
    England, Couple, 31-40
  • 8.3


    03 Feb 2020
    Nice hostel with a great atmosphere, lots of communal areas and a nice community feel. They run lots of tours for the same prices as in town , although Pucon is an expensive place in general. Kitchen facilities were quite basic considering the price for example the oven didn’t work in one but there was a big dining which added to the atmosphere. Rooms were fine but small with not a lot of storage space but there was security lockers. Overall was a very nice hostel but overpriced in our opinion.
    England, Female, 18-24
  • 6.0


    08 Feb 2020
    The first day the hostel lost their electricity for a couple of hours, the second day it was the water's turn. The overall cleanliness was ok, and the kitchen was confortable. Staff weren't as nice as you would expect so their vibe definitely had a toll on the atmosphere. It's nice that they have free bikes, being that the hostel isn't located in the center of Pucon. Wouldn't go back.
    Panama, Female, 25-30
  • 5.4


    11 Feb 2020
    Hashtag hostel has all the ingredients for a great hostel. However we were let down on multiple occasions. Firstly they failed to arrange our excursion to rafting and then to the thermal spa. There was no lock on our door which wasn't fixed during our stay despite being noticed at check in. Number of hidden costs - towels, key deposit and 5% service charge on card payments. They have an impossibly difficult calculation for tax refund which resulted in 12% deduction rather than 19%.
    England, Couple, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Games Room
  • Wi-Fi