Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For modifying or cancelling your booking, we require one week advance notice through email.
If not, the first night of the whole group will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to #HashtagHostel #Pucón!

We are a newly opened hostel in Pucón, created and maintained by #OscarAndBerna and our dog #Peti. We've been living in Pucón for three years now and fell in love with it straight from the beginning. That's why we decided to stay and live here. We are excited to show you all the lovely spots in #Nature around here, give you recommendations, and discover the place together with you. If you really want to experience Pucón, you have come to the #RightPlace.

We've got the best ideas and recommendations to get to know the city and its surroundings. There are #FreeBikes available to discover the city, tours starting directly from the #Hostel and if you fancy a quiet time to #Relax, we've got hammocks, a big bbq-area, ping pong, and most importantly, all the #GoodVibes you need!

And why #Hashtag? Well, #WhyNot? Hashtags have become part of our everyday life, they are on screen everywhere and it's a word that #Everybody knows. That's why we took advantage of it and started using it for our hostel. Of course, we are exaggerating in using it at #EveryOpportunity to put a little #Smile on your face and to #HaveAGoodTime

#FollowUsOnSocialNetworks and we're #LookingForwardToMeetingYou View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 8.5

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    29 May 2019
    The owners were so kind!! I felt like part of the family from the moment i walked in the door! If I ever make it back to Pucon, I will only stay here :)
    USA, Female, 31-40
  • 10.0


    20 Apr 2019
    Oscar and Berna are amazing people - so helpful and friendly and they will go out of their way to make your stay enjoyable. I really enjoyed staying in their cosy hostel, with their cute dog, Peti. Thank you very much.
    Ireland, All Male Group, 25-30
  • 10.0


    13 Apr 2019
    I arrived at Hashtag in the morning before check in time and was greeted by the owners (Berna and Oscar). After checking me in, despite the time, I was invited to go on a short hike to go see a waterfall nearby with some other guests that were also staying in the hostel. The main house and kitchen were cozy, and the dorms were very comfortable. I will stay here again if I return to Pucon!
    USA, Male, 25-30
  • 10.0


    05 Apr 2019
    I had a great stay at Hashtag. It has a relaxed, friendly atmosphere, great wifi, and the kitchen had everything you could possibly need. I stayed in the private single room, which was tiny but very comfortable. Also, the hostel is right beside bus stops where you can get off/on when coming into and leaving town. Finally, the owners Oscar and Berna are friendly, easy going people who are happy to socialize with guests. One day Oscar even took a group of us to Salto Claro in his truck. Stay here!
    Canada, Female, 31-40
  • 9.7


    20 Apr 2019
    Would recommend this hostel to anyone planning to visit Pucón. Great atmosphere with a very sociable communal area. Berna and Oscar (and Peti) were amazing hosts, super friendly and always willing to help you with anything you need. If I come back to Pucón I will definitely stay here again.
    England, Male, 18-24
  • 9.7


    12 Mar 2019
    Great hostel, wooden cabin feel, staff helpful...
    Cyprus, Male, 41+
  • 9.1


    11 Apr 2019
    Really enjoyed our stay in Pucon - really cosy hostel and great hospitality by Berna and Oscar which made our stay very relaxed. Defo recommend
    Ireland, Mixed Group, 25-30
  • 9.1


    01 Apr 2019
    Great hostel. All the staff were really great, making you fell at home. The hostel grounds are really nice, creating a relaxed and coll atmosphere. There are many different types of accommodation and social areas. The dorm was very spacious, I've been in two different dorms, the first one was great, but the second needed a little upgrade. We initially booked 2 nights, ended up staying 5. Great place to stay!
    Portugal, Couple, 31-40
  • 8.9


    20 Apr 2019
    Absolutely loved this hostel! It was clean and comfortable and everyone was so nice. Berna and Oscar are a delight and so is their dog Peti! Clean kitchen with everything you need and a tv room with Netflix and all the hook ups. The room was a little cold but after we discovered the heater it was nice and cozy :) I would definitely recommend staying here!
    Canada, Female, 18-24
  • 8.9


    02 Mar 2019
    Lovely hostel, big clean bathroom. I had a single private room nice big windows. Comfy bed and nice touches, cushions, blankets, bed side tables. 10-15 min walk from town but very easy to navigate. Friendly hosts & they can book your tours.
    England, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi