Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

**For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
**Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required if Stag / Hen groups (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hatters Hostel- Liverpool

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Liverpool’s #1 city centre hostel, situated in the heart of Liverpool, offering FREE WiFi in all rooms and communal areas, pub crawls, activity nights and a 24 hour reception!

Liverpool’s most popular hostel, Hatters is located within a grand Victorian building, ideally situated in the heart of the City and a mere 5 minutes walk away from Liverpool’s Lime Street Station and all the city’s popular attractions.

Hatters staff are fun, friendly and would love to help you plan your stay by arranging tours and activities in the city such as the Anfield Stadium Tour, the Beatles Museum, the Magical Mystery Tour and more!

A delicious Full English cooked Breakfast is available each morning for just £5

Hang out in hostel and share your stories with the Hatters staff and find out all the great places and hidden gems that you need to visit during your stay in this great city!

-FREE WiFi throughout the hostel
-Pub Crawl every Thursday & Friday night
-FREE food night Tuesdays
-Secure key card access to the rooms
-24 hour reception
-Games room
-BBQ area and courtyard
-Large communal kitchen
-Groups friendly
-5 mins from Lime Street Station and Coach Station

Groups of 6 people or more will be contacted prior to arrival and are required to pay the balance of their booking and provide a security deposit . A completed Code of Conduct form is required for check in
Please bring photo ID and a Visa/MasterCard with you - you need it to check in! Drivers license, passport or valid student id. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.4

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.3

  • Cleanliness 7.5

  • Facilities 7.3

Latest Reviews

  • 10.0


    19 May 2019
    Excelent place to stay! Staff super nice, and a great breakfast.
    Chile, Female, 18-24
  • 10.0


    17 May 2019
    I left my laptop. The staff were lovely, they are going to box it for me and tape my posting label to it, so I can get UPS to collect. Great stay, great staff and lovely building. Clean and excellent price!!
    England, Male, 31-40
  • 10.0


    12 May 2019
    Perfect location. Good value for money. Friendly staff. What more can I say.
    Ireland, Male, 41+
  • 9.7


    17 May 2019
    Clean, friendly, and in a good location
    New Zealand, Female, 18-24
  • 9.1


    14 May 2019
    Perfect location, well organised and great staff. But I could not find any sharp knives or cups in the kitchen. Drank tea from a bowl. Other than that, all good.
    England, Female, 31-40
  • 8.0


    13 May 2019
    This is a pretty good hostel if you’re looking for a place to sleep, a clean bathroom and some info about the city. The staff was helpful and the location is perfect. My only real complaint is that the kitchen is very poor. When booking I always ensure the hostel has a kitchen to use and this one claimed to though they really aren’t equipped for cooking . There were no pans (we had to ask for one and it took them a while to find it), no utensils.... not even any forks.
    USA, Female, 18-24
  • 7.7

    Very Good

    15 May 2019
    Everything was pretty standard. Good place for a 1 or 2 night stop. Were in a 8 bed dorm and the beds were very squished together with not lots of room for luggage, and the ensuite wasnt kept the cleanest, but wasn't gross. It's good for what you pay for!
    Canada, Female, 18-24
  • 7.4

    Very Good

    22 May 2019
    I paid £8 for a night in central Liverpool so it’s very difficult for me to be critical. My room was relatively clean warm and dry which was all I was looking for. Few broken hooks and random damage to some of the walls but value for money was excellent. Cheapest stay Iv had anywhere in Europe.
    England, Male, 25-30
  • 7.4

    Very Good

    15 May 2019
    It is okay and cheap. There were no cups in the kitchen but I was given 1 on reception after asking.
    Russia, Male, 31-40
  • 6.6


    13 May 2019
    Great value. Let down by complete absence of blind/curtains in en suite so had enforced showers in public. There was no other room to move me to so had to lump it.
    England, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table


  • 2009

    2nd, Hostel Chain

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