Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

**For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
**Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required if Stag / Hen groups (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hatters Hostel- Liverpool

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Liverpool’s #1 city centre hostel, situated in the heart of Liverpool, offering FREE WiFi in all rooms and communal areas, pub crawls, activity nights and a 24 hour reception!

Liverpool’s most popular hostel, Hatters is located within a grand Victorian building, ideally situated in the heart of the City and a mere 5 minutes walk away from Liverpool’s Lime Street Station and all the city’s popular attractions.

Hatters staff are fun, friendly and would love to help you plan your stay by arranging tours and activities in the city such as the Anfield Stadium Tour, the Beatles Museum, the Magical Mystery Tour and more!

Hang out in hostel and share your stories with the Hatters staff and find out all the great places and hidden gems that you need to visit during your stay in this great city!

-FREE WiFi throughout the hostel
-Pub Crawl every Thursday & Friday night
-FREE food night Tuesdays
-Secure key card access to the rooms
-24 hour reception
-BBQ area and courtyard
-Large communal kitchen
-Groups friendly
-5 mins from Lime Street Station and Coach Station

Groups of 6 people or more will be contacted prior to arrival and are required to pay the balance of their booking and provide a security deposit . A completed Code of Conduct form is required for check in
Please bring photo ID and a Visa/MasterCard with you - you need it to check in! Drivers license, passport or valid student id. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 9.0

  • Staff 8.6

  • Atmosphere 7.6

  • Cleanliness 7.6

  • Facilities 7.4

Latest Reviews

  • 10.0


    30 Aug 2019
    We had a nice time at hatters hostel. Our dubble bed room had nice modern furniture, was clean and cozy! And we also made use of the kitchen. It was nice that the staffmembers could recommend us things to do and places to visit in liverpool! And the location is great, because it was so near to the railwaystation and in the city centre :)
    Germany, Female, 18-24
  • 10.0


    30 Aug 2019
    My first visit and wont be my last. Enjoyed my stay here. As a solo traveler it was close to train/bus stations and where I needed to go, so was very safe also to walk with in a nice distance. Lovely staff on reception and in the lobby's, very hard working staff place was spotless . I did not have breakfast but it smelled yummy. I am not a brekkie person. Than you
    Ireland, Female, 41+
  • 9.7


    29 Aug 2019
    Staff is great, really kind, location is great too, the only bad thing is that when I arrived my bed did not have electricity in the power supply, and I had to switch to another room. Rooms are great the bed is really confortable. I wished I stayed longer in this hostel. Breakfast is not included but is not expensive, cost 5 pounds for a coocked breakfast or 3 a continental.
    Argentina, Male, 31-40
  • 9.4


    10 Sep 2019
    Wow what a cool hostel! After previous hostels this felt like a hotel! There were 2 showers and 2 toilets in my room of 8 and the shower was excellent. Beds have their own curtains, four plugs, a light, & a lockable cabinet which is all amazing! The wifi truly works throughout, yay. The male staff member I interacted with was super helpful and inviting. Tesco is a 3 minute walk away. It was always super clean. If I’m ever back in Liverpool or family/friends visit you’ll be my top recommendation!
    New Zealand, Female, 18-24
  • 9.4


    06 Sep 2019
    Will be staying here again well Looked after Hostel with some very friendly staff, and in such a great location
    England, Male, 18-24
  • 9.4


    30 Aug 2019
    We found the staff very easy to communicate with & helpful, the room was large & very clean & had all that we needed and the location awesome. The £5 breakfast was great value & wifi brilliant. The only hiccup was that on the Friday night there were many drunk men in the halls yelling out to people in search of their rooms. This did not stop from 1.30am - 5am so we were all s bit tired & grumpy the next day. I travelled with my family of 4 and I would stay here again 😘
    Australia, Female, 41+
  • 9.4


    23 Aug 2019
    A really excellent hostel; very clean and secure; located close to town; super friendly staff, and a great atmosphere.
    England, Female, 25-30
  • 9.1


    09 Sep 2019
    Great place!
    Brazil, Female, 25-30
  • 9.1


    25 Aug 2019
    The Hostel is not very far away from the city center, pretty close to the night life district, but not close enough to be full of drunk people. All the commodities you need are close and the staff is very friendly. The Hostel uses an old building in need of some renovation. It is a bit strange for them to have the renovations during the summer, but that means you can get an almost new room, which are pretty nice.
    Portugal, Couple, 25-30
  • 9.1


    23 Aug 2019
    Very pleasant stay. Staff were very friendly and helpful. Clearly going through renovations but no problems or issues witht that. Our room was clean and beds were very comfy. Only problem I had was there was still some hair in the sink and the wee lockers were in the bed which restricted leg room but overall a pleasant stay.
    Ireland, All Male Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table


  • 2009

    2nd, Hostel Chain

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