Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

**For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
**Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required if Stag / Hen groups (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hatters Hostel- Liverpool

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Liverpool’s #1 city centre hostel, situated in the heart of Liverpool, offering FREE WiFi in all rooms and communal areas and a 24 hour reception!

Liverpool’s most popular hostel, Hatters is located within a grand Victorian building, ideally situated in the heart of the City and a mere 5 minutes walk away from Liverpool’s Lime Street Station and all the city’s popular attractions.

Hatters staff are fun, friendly and would love to help you plan your stay by arranging tours and activities in the city such as the Anfield Stadium Tour, the Beatles Museum, the Magical Mystery Tour and more!

Hang out in hostel and share your stories with the Hatters staff and find out all the great places and hidden gems that you need to visit during your stay in this great city!

-FREE WiFi throughout the hostel
-Secure key card access to the rooms
-24 hour reception
-BBQ area and courtyard
-Large communal kitchen
-Groups friendly
-5 mins from Lime Street Station and Coach Station

Groups of 6 people or more will be contacted prior to arrival and are required to pay the balance of their booking and provide a security deposit . A completed Code of Conduct form is required for check in
Please bring photo ID and a Visa/MasterCard with you - you need it to check in! Drivers license, passport or valid student id. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.5

  • Location 9.1

  • Staff 8.7

  • Atmosphere 7.6

  • Cleanliness 8.0

  • Facilities 7.6

Latest Reviews

  • 10.0


    31 Oct 2019
    First time in a hostel and it was great! Keycard entry only, clean, friendly staff. Would definitely stay again. :))
    England, Couple, 18-24
  • 9.7


    08 Nov 2019
    Toilet for each room besides a curtain for each bed then you don't have to awake because of light is on. Grade 10
    Brazil, Male, 31-40
  • 9.7


    30 Oct 2019
    Absolutely perfect, a fantastic hostel for the price. good security, staff very good and very comfortable with good facilities. Would recommend to anyone.
    Ireland, All Male Group, 18-24
  • 9.1


    29 Oct 2019
    Really clean and comfortable rooms and facilities. Highly recommend for students traveling on a budget.
    USA, Male, 18-24
  • 8.9


    15 Nov 2019
    It was a nice space, unfortunately not all the bunks outlets worked, but that was just a small set back to an overall nice experience. The bartender was what made the experiance so much better. She was ready to help anyone who came in and awnser any question they had with authority.
    USA, Female, 18-24
  • 8.3


    01 Nov 2019
    Great beds and staff! Location a little further than I’d like, but £4 per day secure parking right outside so can’t beat that! Going through a refurb so no breakfast or bar at all and nothing super close for a nice breakfast. Ended up buying groceries and using the kitchen instead which was fine, but no social environment at the moment. Overall would recommend!
    Australia, Couple, 25-30
  • 8.3


    01 Nov 2019
    The location was perfect and the hostel itself was lovely and you can see it will be even better once they have finished carrying out the work. The showers you had to hold down a button the entire time to keep the water running and the springs poking out of my mattress weren’t great either! The kitchen has 1 or 2 spoons and the lounge area needs a massive update! The staff were really friendly, the bar area with the pool table was great too. The cleaner made sure everything was spotless.
    England, Couple, 18-24
  • 8.3


    29 Oct 2019
    For £10 a night it is very much what I expected and actually more. It was warm, so warm, loved it! It was clean, cleaner than most hostels I've been in, although kitchen could do with some more attention, more tea-towels or paper towels, and recycling boxes. The only thing I really didn't like was, although I chose to be in a mixed bedroom with 4 beds, sharing it with 3 men (btw, I'm a female)! I wasn't comfortable with that and I doubt any other woman would be.
    Slovenia, Female, 25-30
  • 6.9


    25 Oct 2019
    We stayed in an 8 bed mixed dorm. SO cramped even though there was only 2 other people in the room. We had to open our bags in the bathroom! Also advertised to have free continental breakfast but when we asked, they said we had to pay. Beds ok.
    Australia, Couple, 25-30
  • 4.9


    02 Nov 2019
    I had different problems, lack of information at reception about the common areas of the hostel. Wrong bed inside the room, cleanliness of common areas, lack of kitchen organization.
    Brazil, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table


  • 2009

    2nd, Hostel Chain

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