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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

**For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
**Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required if Stag / Hen groups (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hatters Hostel- Liverpool

  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Liverpool’s #1 city centre hostel, situated in the heart of Liverpool, offering FREE WiFi in all rooms and communal areas, pub crawls, activity nights and a 24 hour reception!

Liverpool’s most popular hostel, Hatters is located within a grand Victorian building, ideally situated in the heart of the City and a mere 5 minutes walk away from Liverpool’s Lime Street Station and all the city’s popular attractions.

Hatters staff are fun, friendly and would love to help you plan your stay by arranging tours and activities in the city such as the Anfield Stadium Tour, the Beatles Museum, the Magical Mystery Tour and more!

A delicious Full English cooked Breakfast is available each morning for just £5

Hang out in our new bar and share your stories with the Hatters staff and find out all the great places and hidden gems that you need to visit during your stay in this great city!


-FREE WiFi throughout the hostel
-Pub Crawl every Thursday & Friday night
-FREE food night Tuesdays
-Secure key card access to the rooms
-24 hour reception
-New bar
-Games room
-BBQ area and courtyard
-Large communal kitchen
-Groups friendly
-5 mins from Lime Street Station and Coach Station

Groups of 6 people or more will be contacted prior to arrival and are required to pay the balance of their booking and provide a security deposit . A completed Code of Conduct form is required for check in
Please bring photo ID with you - you need it to check in! Drivers license, passport or valid student id.

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 9.2

  • Staff 8.7

  • Atmosphere 7.7

  • Cleanliness 7.9

  • Facilities 7.9


Latest Reviews

  • 10.0

    Superb

    10 Jan 2019
    Loved this hostel. Would recommend it to others. Awesome staff!
    New Zealand, Female, 18-24
  • 9.1

    Superb

    08 Jan 2019
    Everything was excellent except there was no heat or hot water on my room. It was January so it was quite cold, especially after a very cold shower. I mention the heat at the desk after my first night and they assured me it was being turned on. It did not get turned on during my 3 night stay... unfortunately this made sleeping uncomfortable. And a shame because it was a 10/10 in every other regard.
    Canada, Female, 25-30
  • 6.3

    Good

    05 Jan 2019
    The staff is great, very helpful and nice. Bathroom was not clean at all. Walls have mold. And the bed was not comfortable. Overall the rooms need an update but the staff is awesome. Ok to stay for one night.
    Germany, Female, 25-30
  • 4.0

    Rating

    07 Jan 2019
    I have stayed in many hostels around the world and this has been my worst experience with a hostel thus far. From disgusting bathrooms to old, drunken roommates, I have never felt less secure in a hostel and would not recommend it to any female my age. Having said this, the location was good and the staff were decently friendly.
    Canada, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Adaptors
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table

Awards

  • 2009

    2nd, Hostel Chain

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew

Things to Note

Check-In/Out Details :
Earliest Check-in: 14:00.
Latest Check-out: 11:00.

Cancellation Policy :
Guests can cancel their reservation free of charge up to 12 noon the day before arrival. Deposits paid are non refundable.

- All bookings will be subject to preauthorisation of credit card details. For any details not authorised the booking will automatically be cancelled.

- **For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.

**Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

- Groups of 15 pax or more must contact the hostel directly to make a booking.

-Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival.

For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to the website are non-refundable.

For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged.

**If you are more than 15 people please contact the website's groups department in order to make your reservation. We won’t accept group bookings done directly from the site.

**All bookings MUST have valid bank/credit card details in order to stay with us**
** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Under 16s only permitted in private rooms when accompanied by an adult.

Hatters enforces a strict 14 night maximum stay policy.


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