Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

**For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
**Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required if Stag / Hen groups (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hatters at Hilton Chambers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

FREE Wi-Fi in all rooms and communal areas and pub crawls on Friday and Saturdays! Hatters at Hilton Chambers is a modern hostel offering 3-star accommodation in the heart of the popular and bohemian Northern Quarter of Manchester’s City Centre. Hatters staff are fun, friendly and willing to help you plan your itinerary and offer suggestions for what do during your stay in Manchester.

Hatters Hilton Chambers has an onsite deli diner and restaurant called Corner Boy open from 11:30am to 11:00pm - offering the best in brunches, burgers and everything in between! Guests of Hatters receive 15% discount on food and drink.

Hatters staff are fun, friendly and would love to help you suggest tours in the city such as the Manchester United and Manchester City Stadium Tours.

Hang out in our Holdfast bar in the basement of our other Manchester hostel (2 mins walk away) and share your stories with the Hatters staff, meet the locals and find out all the great places and hidden gems that you need to visit during your stay in this great city!

-FREE WiFi throughout the hostel
-5 minutes walk from Manchester Piccadilly Station.
-New bar next door
-Ensuite rooms
-Secure key card access to the rooms
-24-hour reception
-Large communal kitchen
-Groups friendly

Please bring photo ID with you - you need it to check in! Drivers license, passport or valid student id.
Groups of 7 people or more will be contacted prior to arrival and are required to pay the full balance of their booking and provide a security deposit. A completed Code of Conduct form is required for check in.

Under 16s only permitted in private rooms when accompanied by an adult. Please note on occasion we apply a 2-night minimum stay at weekends. View House Rules


Hatters at Hilton Chambers gives you a boutique hotel experience without blowing your budget. We're an on-trend option right in the heart of Manchester's bohemian Northern Quarter. There's free Wi-Fi everywhere from the dorms to the communal areas, and the bar (a couple of minutes away in our sister hostel) makes it easy to meet other travellers. Here for the weekend? Don't miss our Friday and Saturday night pub crawls.


The train from Manchester Airport takes about 20 minutes to Piccadilly Station, less than a 10-minute walk from the hostel. There's also a 24-hour bus service – really handy if you're flying in late. Metrolink tram stops are close by as well, giving you access to pretty much the entire city. We recommend having a look at Salford Quays to see the overhauled docks, or signing up for a tour of the Manchester City and United football stadiums.

Rooms and Dorms

You can pick from private double and twin rooms with en-suites, or mixed dorms with shared bathrooms. We also have a female-only dorm with en-suite. You'll have free linen, your own reading light to make getting ready for bed super cosy, and a secure locker to pop your backpack in. Keycard access helps to amp up the security so you can explore without stress.

Extras and activities

Our helpful staff are on hand 24/7 at reception to give you tips on what to do in Manchester. When you're not cooking in our shared kitchen, treat yourself to a discounted brunch, burger or drink at our own deli diner, Corner Boy. You can grab snacks from our vending machines if you get peckish out of hours, too. Our games room, with a PlayStation and pool table, is worth a visit, and we've got an outdoor terrace for those days when the British sun shines – it does happen, we promise!

View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 7.8

  • Location 9.0

  • Staff 8.5

  • Atmosphere 7.1

  • Cleanliness 6.6

  • Facilities 6.8

Latest Reviews

  • 8.0


    29 May 2019
    Not a bad hostel, didnt like how they didnt tell there was construction but other then that wasnt a bad hostel!
    Canada, Female, 25-30
  • 7.4

    Very Good

    14 May 2019
    The tap in our room was leaking, so a big part of the floor was wet. There was no hot water in the shower. Good location, nice staff and comfortable beds. The staff helped me out a lot during my stay and were ready to go extra mile.
    Finland, Female, 18-24
  • 7.1

    Very Good

    22 May 2019
    Only one shower for a 10 bed dorm kinda sucks. There was also no hot water for the first 2 nights :( bed was also broken and had to ask to move to a new one. Kitchen was shut for renovation too which wasn't mentioned till I arrived. Location is pretty great though if you don't mind a bit of noise, very close to city centre. Price is very good as well. Hostel seemed to have a fun atmosphere and feels like a friendly environment.
    England, Male, 18-24
  • 6.9


    24 May 2019
    Safe, very well located, and reasonable price. However; cold water shower, really noisy for weekends, not properly cleaned.
    Brazil, Male, 31-40
  • 5.7


    16 Jun 2019
    Location was good however the room was extremely loud due to the music coming from the pub below. I thought this wouldn't go too late being a Sunday night but it went all night. There was a big patch of water all over the floor just after the room had apparently been cleaned. The shower was FREEZING cold and to top it off, the light in the bathoom was on a sensor so turned off while in the shower!!! Powerpoints and lights at each bed were great.
    New Zealand, Female, 18-24
  • 4.9


    01 Jun 2019
    I had the worst night of my life at this hostel. I could not sleep during the night due to loud music (even my bed was vibrating from the bass). My room (108) was located next to the hostel bar. Also the room was very dirty -dust everywhere and the linen were not changed after previous hostel guest. In addition, I had to pay for 2 nights even tho I stayed just for one night due to the hostel policy. However, the receptionist told me that I could have cancelled the second night 24h ahead.
    Finland, Female, 25-30
  • 4.3


    19 May 2019
    If you are looking for know new people, this Is not that place. The atmosphere was really bad and staff was not helpful at all.
    Argentina, Male, 25-30
  • 3.7


    06 Jun 2019
    Filthy. Just filthy. I wish I could add pictures of the facilities to make you realise how disgusting it was. Didn't use the toilets or showers for the whole stay (which was luckily just one night) because of how dirty they were. Bunk beds were falling apart, mattress almost non-existent, dirty bed sheets, dust everywhere. Almost no lockers available - none in the rooms anyway, just on the corridors, some of which suspiciously broken. Absolutely not worth the money, even if it's super cheap.
    Italy, All Female Group, 25-30
  • 3.1


    17 Jun 2019
    They cancelled my 2 night booking without telling me, only found out when I got there. Luckily they found a bed for 1 night at Mad Hatters Newton St, which I needed but the place is absolutely disgusting, broken showers, toilets, no hot water, filthy rooms. Somebody walked out of the hostel so I managed to grab the 2nd night, otherwise I would have had to abandon the stay completely as there were no beds available on the day in Manchester. I give the staff 5/5 for helping me out.
    England, Male, 41+
  • 2.0


    15 Jun 2019
    Cancelled on me a few days before booking through email. No phone call. No apology. 6 of us left without a place to stay unless we pay 3x more than budgeted for.
    England, All Male Group, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table


  • 2009

    2nd, Hostel Chain

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