Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

15% non refundable deposit required on confirmation

For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hatters on Newton Street

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
Read all reviews

Property Description

The original Hatters Hostel with FREE Breakfast & FREE WiFi in all rooms and communal areas, pub crawls, FREE walking tours every Thursday and activities every night! This lively backpackers hostel is situated within a beautiful Victorian building in one of the city’s most vibrant districts in the heart of the city, Manchester’s Northern Quarter.

Hatters Manchester has now opened a new deli-diner and restaurant on-site called West Corner, open from 7:30am until 12am and offering the best in breakfasts, brunches, burgers and everything in between! Guests of Hatters receive 15% discount on food and drink.

Hatters staff are fun, friendly and would love to help you plan your stay by arranging tours and activities in the city such as the Manchester United and Manchester City Stadium Tours. Hang out in our new bar in the basement of the hostel and share your stories with the Hatters staff, meet the locals and find out all the great places and hidden gems that you need to visit during your stay in this great city!

-FREE WiFi throughout the hostel
-5 minutes walk from Manchester Piccadilly Station.
-New bar
-Pub Crawls every Friday & Saturday night
-FREE food night Tuesdays
-Secure key card access to the rooms
-FREE walking tours DAILY
-24 hour reception
-TV Lounge
-Games room
-Large communal kitchen
-Groups friendly

Please bring photo ID with you - you need it to check in! Drivers license, passport or valid student id.
Groups of 6 people or more will be contacted prior to arrival and are required to pay the balance of their booking and provide a security deposit . A completed Code of Conduct form is required for check in.
Please note: Under 18s not permitted View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 4.3

  • Security 5.0

  • Location 7.9

  • Staff 6.7

  • Atmosphere 4.6

  • Cleanliness 3.2

  • Facilities 3.5

Latest Reviews

  • 5.4


    29 Oct 2019
    The positives are that the staff were friendly, the dorm was spacious and the breakfast was welcome.'s dirty. Soaked toilet rolls lie around for days as does accumulated litter. Even basic maintenance is avoided. Shower doors, cistern tops, mangled locker doors, missing slats on shower bench, one cup in kitchen. Whoever owns it needs to put some hours in.
    England, Male, 41+
  • 5.1


    12 Nov 2019
    Staff were great and friendly but it's not a nice building needs alot of work. Rooms were very run down and grubby, if I had a choice I wouldnt have stayed, you get what you pay for but it's not a nice place to stay
    England, All Female Group, 25-30
  • 4.3


    11 Nov 2019
    When me and my friend saw the reviews of this hostel, we thought it couldn't be THAT bad. We even thought it might be a fun experience to live 'in the dirt' for some time. It wasn't. Seriously, don't go there (except maybe if you're really poor and there is nothing else in the same price range). The rooms are dirty, there is old garbage behind the beds, some guy's tablet was stolen, most of the showers are broken (or cold), hand dryers are broken. I don't think they clean or fix things at all.
    Switzerland, Male, 25-30
  • 4.0


    28 Oct 2019
    Hatters Hostel was appalling. The duvets were black, the beds had hairs in them. The building was filthy and stank of stale alcohol. Overall an unloved, uncared for hostel. The staff were friendly and helpful and I felt sorry for them. I left after 10 minutes and asked for a refund.
    England, Female, 41+
  • 3.7


    14 Nov 2019
    DON'T DO IT! You're better than this!! The place is NASTY. Dirty, cold, broken windows, mysterious ~something~ on dorm room floor (even though I checked in bang on 2pm after my room had been "cleaned"), no character, didn't feel safe, I couldn't stay; I was going to see my fave band that night but know I wouldn't have enjoyed the gig at all leaving my stuff unattended there. Staff weren't surprised when I said I wanted a refund - must happen a lot? I wouldn't let a homeless person stay here.
    Scotland, Female, 31-40
  • 3.4


    31 Oct 2019
    I and two of my friends stayed for three nights in a room for 10 people. Ice water showers and pitiful conditions. We spent £ 207 in all, not a little for a hostel. The position is very good but hygiene is scarce. The pool table has slats. Broken sinks, no hair dryer, no towels, bad general condition. Breakfast staff very kind.
    Italy, Female, 18-24
  • 3.1


    28 Oct 2019
    Absolutely f***ing nasty place to be. Garbage all over the dorms. Broken beds with sharp coils sticking out of them. Broken showers and disgusting, moldy facilities. F***ing wild ass dude nearly jumped a guy for stealing his socks in the dorm (I guess he lives there and scares the sh*t out of anyone that sleeps there) STAY AWAY FROM ALL COST!
    USA, Male, 18-24
  • 2.9


    04 Nov 2019
    Couldn’t even stay in the hostel, ended up having to stay with friends. It was filthy and falling apart. Our bedroom window was broken so our room was freezing, bed sheets had makeup on, the walls were stained and the drawers were full of rubbish. The sinks in the toilets didn’t work and there were no locks on the bathroom doors meaning literally anyone could walk in on you having a shower. We didn’t feel safe and I wouldn’t recommend this to anyone. Staff lovely but owners clearly don’t care.
    England, Female, 18-24
  • 2.6


    14 Nov 2019
    Just imagine the worst hostel ever. Now this place is worse. So like the pictures will fool you, its not that pretty. And the hygiene: I really dont think this place has ever been cleaned properly. Okay so: the showers do only have cold water, the toilet sounds like some kind of machine when flushing, all the lockers where small plus they where either used or broken. The elevator doesnt work - shocker... the room was cold and I heard sounds from a hole in the floors - I think it was a mouse.....
    Norway, Female, 18-24
  • 2.0


    02 Nov 2019
    Horrible, smelly hostel with no hot water in the shower! There only one toilet per two floors. Worst hostel I have ever stay.
    Hong Kong China, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Common Room
  • Hair Dryers For Hire
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Games Room
  • PlayStation
  • Pool Table


  • 2009

    2nd, Hostel Chain

View all Award Winners