Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

15% non refundable deposit required on confirmation

For groups of 7 people or more, we require one full payment 7 days prior to arrival. This will be charged to the card used to make the booking or through alternative card made by the guest prior to this period.
Cancellations or amendments for groups of 7 people or more must be made 7 days prior to arrival by email or the full booking value will be charged.

Additional Terms and Conditions

A code of conduct form is to be completed and signed by the group leader, either in advance or upon arrival. A refundable security deposit of £200.00 per group is also required (cash or credit card details), payable on arrival.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hatters on Newton Street

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

The original Hatters Hostel with FREE Breakfast & FREE WiFi in all rooms and communal areas, pub crawls, FREE walking tours every Thursday and activities every night! This lively backpackers hostel is situated within a beautiful Victorian building in one of the city’s most vibrant districts in the heart of the city, Manchester’s Northern Quarter.

Hatters Manchester has now opened a new deli-diner and restaurant on-site called West Corner, open from 7:30am until 12am and offering the best in breakfasts, brunches, burgers and everything in between! Guests of Hatters receive 15% discount on food and drink.

Hatters staff are fun, friendly and would love to help you plan your stay by arranging tours and activities in the city such as the Manchester United and Manchester City Stadium Tours. Hang out in our new bar in the basement of the hostel and share your stories with the Hatters staff, meet the locals and find out all the great places and hidden gems that you need to visit during your stay in this great city!

-FREE WiFi throughout the hostel
-5 minutes walk from Manchester Piccadilly Station.
-New bar
-Pub Crawls every Friday & Saturday night
-FREE food night Tuesdays
-Secure key card access to the rooms
-FREE walking tours DAILY
-24 hour reception
-TV Lounge
-Games room
-Large communal kitchen
-Groups friendly

Please bring photo ID with you - you need it to check in! Drivers license, passport or valid student id.
Groups of 6 people or more will be contacted prior to arrival and are required to pay the balance of their booking and provide a security deposit . A completed Code of Conduct form is required for check in.
Please note: Under 18s not permitted View House Rules

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Reviews & Ratings

  • Value For Money 5.7

  • Security 5.9

  • Location 8.6

  • Staff 7.4

  • Atmosphere 5.6

  • Cleanliness 3.9

  • Facilities 4.6

Latest Reviews

  • 9.1


    20 May 2019
    There's no toilet on some floors toilets are out order may be female toilets are ok am not sure, the price is cheap may be because of no toilets
    England, Male, 41+
  • 8.9


    11 Jun 2019
    Liked it, will come again.
    Ireland, Male, 31-40
  • 8.9


    03 Jun 2019
    Overall pretty satisfied! I just wish the bathroom was little better. The sinks were leaky and toilets didn’t flush very well. They also made a really loud noise when you try to flush. Otherwise, great, helpful staff 24/7, comfortable clean bed, convenient location, lockers available for free. Still a good experience!
    USA, Female, 25-30
  • 6.0


    31 May 2019
    I had an amazing experience with the staff Brandley. He helped me in my two night with some problems I had with other costumers and the solution for it was perfect. He was attentive and polite. By another hand the building is olds. 3 male toilets wasn't working and some doors of showers were broken.
    Brazil, Male, 25-30
  • 4.9


    27 May 2019
    The hygiene and cleanliness at this hostel is yet to be seen. Dead flies on the window sills, toilet water everywhere, excessive dust on everything, the worst bed I have ever slept in, everything needed a fresh coat of paint and a clean. I might sound like a snob but I used to live in the Generator hostel in London and there is no comparison. Hatters have put me off for life. However one staff member was amazing Bobby. Thanks Bobby
    England, Female, 31-40
  • 4.0


    07 Jun 2019
    For £144 each for 3 nights this was definitely not worth the money. The showers were freezing cold, the toilets flooded and smelt of urine. My friend had her shoes stolen from the bathroom. There were also no mirrors inside the rooms and only one full length mirror in the entire hostel. However, It was in very good location and the people we shared with were lovely.
    England, All Female Group, 18-24
  • 4.0


    25 May 2019
    Great staff and location. The facilities however are unhygienic. From spider webs everywhere to dirty washrooms to clumspy and uncomfortable beds. I was on the fifth floor and the washroom there wasn't functioning leaving us only with one washroom, that too on the first floor. No charging ports available for every bed either. Just did not enjoy my stay here
    United Arab Emirates, Male, 18-24
  • 3.7


    13 Jun 2019
    Although the staff here were very helpful and not at all at fault but this was my worst stay by far in any hostel. Homeless people taking beds without paying, people smoking in rooms late at night. When you’re to worried to shut your eyes in the night you know that it isn’t going to be a good stay. Avoid this place and pay the little extra somewhere else. 👎🏽👎🏽👎🏽
    Australia, Male, 18-24
  • 3.1


    30 May 2019
    The facilities were very old and dirty. The beds were broken, bathrooms were smelly. The common room was dirty, old food on the floor, creepy vibes.
    Israel, Female, 31-40
  • 2.9


    12 Jun 2019
    We came back to people in our beds, receptionist just shrugged his shoulders and said “it’s those annoying lot”. Toilets a disgrace, no toilet roll and it look like they had never been cleaned. Overall the worst hostel I have ever stayed in.
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Common Room
  • Hair Dryers For Hire
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Games Room
  • PlayStation
  • Pool Table


  • 2009

    2nd, Hostel Chain

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