Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7 days notice free of charge. Later than 7 days, customers will be charged 50% of the total price.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

As natural as the light shine through the window pane, Haus Hotel brings the feeling of home with a touch local city experience that surrounds this cozy hostel. You can discover lounge areas all over Haus from the rooftop lounge, reading nooks, computer working areas and greenhouse lounge. Socializing made easy only at Haus. We've reinvented this historic house to suit all the needs of the new generation of travelers, offering shared accommodations.

Each comfy bed comes with bed sheet, pillow, blanket, reading light, towel, shared baths, Air-con, and under bed lockers. We have power outlet for your charging needs. Our HAUS is a place for those who have respect for one another.

All members of our local staff are delighted to advise our guests on itineraries, transport, restaurants, parties and anything else they might require. Sabai Sabai customer service you can only find at Haus. Leave your worries behind and go with the flow of Chiang Mai.

***Property Policies & Conditions:
1. Check-in Time: from 14:00 to 22:00.
2. Check-out Time: until 12:00 noon.
- Extension requests should be made before 08:00 and depends on room availability.
3. Age Restriction: The guests must be 18 - 35 years old of age.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Payment: Cash (Thai Baht) only upon arrival
6. Reception Hours: from 07:00 to 22:00.
7. Visitors:
(1) Outside guests should leave the property before 22:00.
(2) Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:00 to 10:30.
9. No curfew but we kindly ask your cooperation to respect the common rights of your fellows including loud talking, personal items, simple rules at our HAUS and personal space.
10. Respect your neighbors and fellow travelers by lowering your voice after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep clean communal area. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 8.7

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    21 Nov 2019
    HAUS is super friendly, clean, and has a great atmosphere. Easy to get around the central city on foot from the Hostel, but they also can call grabs for you for further travel. HAUS helped with all our excursion bookings and even kept some of our clothes safe when we forgot them and had to travel back to get them. Breakfast was good :)
    Canada, Female, 18-24
  • 10.0


    06 Nov 2019
    Honestly from when we first arrived at HAUS Hostel we loved it. We felt so at home and so welcome , and when shown to our dorm we we very impressed with the layout and cleanliness. The rooftop was a great place to chill, the breakfast was good and plentiful, the hostel was located on a quiet backstreet 2 minutes away from the old town and was easily accessible. The staff made our stay so great and they was extremely helpful and so friendly.
    Australia, Female, 25-30
  • 10.0


    01 Nov 2019
    Great staff. They helped me book several activities even before I got there. Breakfast was one of the best I've had in a hostel. Beds were comfortable, and I liked the privacy curtain. Very happy I found this place.
    Canada, Female, 25-30
  • 9.7


    09 Nov 2019
    Beautiful hostel with clean facilities, good breakfast, and really really soft sheets! The atmosphere is great and the staff are very kind. Highly recommend to anyone staying in Chiang mai.
    USA, Female, 18-24
  • 9.7


    01 Nov 2019
    I really love this place. Your not far away from the old city. There is everything you need with so lovely little stores and you have so much space in this hostel to meet other traveller. The rooftop is amazing and the breakfast the best. You can do your own egg.. amazing
    England, Female, 25-30
  • 9.4


    14 Dec 2019
    Staff were really friendly and amazing at helping organize buses and info. Great location, short walk into old town. Free breakfast! Quiet hostel and really nice bathrooms
    Canada, Female, 31-40
  • 9.4


    07 Nov 2019
    Great hostel very clean and comfortable! Pim is the best she’s so nice and does her best to bring everyone together for activities. It’s not much of a party hostel more of a relaxed home feel, but nevertheless it’s a great hostel with great security!
    USA, Male, 25-30
  • 9.4


    05 Nov 2019
    We loved our stay here. It was nice and quiet which was perfect towards the end of our trip. Close to the main town and the staff were super friendly and helpful! Would definitely stay again!
    Australia, Female, 18-24
  • 8.6


    12 Nov 2019
    Lots of nice natural light into the lobby of this hostel. Pictures make it look really nice. The staff was very kind as well. Only problems were the rooms kinda have a strange smell to them from the heat I’m sure. The AC didn’t seem to work too well. No real nice size lockers for bags. The men’s bathroom had one shower that didn’t work at all and then the other shower the hot water didn’t work and very little water pressure. But again the staff was nice and they do activities to get ppl involved
    USA, Male, 25-30
  • 7.7

    Very Good

    07 Nov 2019
    The location was fantastic, the staff very kind and helpful. The hostel was cute, but I had the bad luck of encountering bed bugs during my visit. I informed the desk and they refunded me without trouble. The atmosphere was great.
    USA, Female, 25-30
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi