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Selling Out Soon

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Heart Boutique Hotel

  • 46 Luong Van Can, Hang Dao Street, Hoan Kiem , Hanoi, Vietnam

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Prices
map
reviews
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness

Property Description

Centrally & ideally located! Our rooms are overlooked the centre part of Hanoi Old Quarter. Within 1 minutes on foot to attractive sights as Hoan Kiem Lake, the water puppet theatre and Ngoc Son temple. Walking distance to Ho Chi Minh Mausoleum & Museum and the temple of Literature. The most convenient part to go to the bars, restaurants and banks...

All the rooms are private, equiped fully and comfortably furnitures. Our offers for all our Guests: daily complimentary breakfast, in room setted up tea, coffee, snack, mineral water. Fruit and drinks are served all day.

Reception is open 24 hours with fluently English speaking team. A front desk opened and staffed 24/7. Daily housekeeping included in the room rate. Private bathroom for each unit.



***Property Policies & Conditions:
1).Check-in: 14:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge IF that room is available.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
2).The free luggage storage room is available at our hostel
3).Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
4).We accept payment method by both credit card and Cash ( Vietnam Dong, USD, EUR...)

Check Availability

Sat 26 May 2018 - Tue 29 May 2018 Change
Selling out fast!

Room Summary

Sat 26th May 2018 - Tue 29th May 2018

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Reviews & Ratings

9.9
  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 9.0

  • Facilities 10.0


Latest Reviews

  • 8.6

    Fabulous

    13 Oct 2017
    Staff were really nice. We arrived at 4am and they let us in and we slept in the lobby. Room was nice and there was a lift so didn't have to carry bags up to the top. Our Halong Bay tour was cancelled whilst we were on our way and when we got dropped back off, upset and miserable, they helped us in getting a full refund and were really lovely to help us sort other plans instead. The food wasn't great (bland) so breakfast was more just to fill you up, but otherwise we can't complain :)
    England, Couple, 25-30
  • 8.3

    Fabulous

    03 Nov 2017
    Location is right in the thick of things and very close to the lake, which was nice on the weekend since the streets were shut down for the night market, but otherwise, it's a bit crazy to get around. The bed was nice, but the shower was a little dirty on the edges with some goop. We had trouble with WiFi the first two nights, but then it started working after.
    USA, Couple, 25-30
  • 6.0

    Good

    14 Oct 2017
    We booked this hostel just to sleep in a private room for a change. It's ok, don't expect too much of it. It's cheap and you have a private room, nothing more.
    Netherlands, Couple, 25-30
  • 3.7

    Rating

    16 Oct 2017
    Worst place we’ve stayed in Asia. Pictures on HW look nothing like what you see on arrival. Everything about the place is dirty. The bed was dirty and had strains. Ants in the room and cockroach in the bathroom. We stayed two nights and there was building work from 6am-8pm which was insanely loud. The manager said he’d do a deal for a Halong bay cruise as were guests: he pretended that he’d covered kayaking costs etc for the same price as advertised-later found out they were included anyway.
    England, Couple, 18-24
Read all reviews

Facilities

Free
  • Free Airport Transfer
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room

Policies

  • Credit Cards Accepted
  • Taxes Included

Things to Note

1).Check-in: 14:00-23:00
Check-out: Before 12:00 noon
Earlier check-in is possible without surcharge IF that room is available.
If you prefer earlier check in for sure, we recommend you reserving the room from the prior night.
2).The free luggage storage room is available at our hostel
3).Cancellation Policy:
- If canceled up to 3 days (72 hours) before date of arrival, no fee will be charged.
- If canceled later than 3 days (72 hours) or in case of no show, 100% deposit will be charged.
4).We accept payment method by both credit card and Cash ( Vietnam Dong, USD, EUR...)


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