Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart Language Angkor

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Located 6 km from the Angkor Wat temples, Heart Language Angkor Hotel offers an outdoor swimming pool, a poolside restaurant and bar. Guests can enjoy free WiFi access in all areas and free access to the business centre facilities.

Offering both shared dormitory rooms and private rooms, each unit at Heart Language Angkor Hotel is air-conditioned and features a private bathroom. It also has a safety deposit box, seating area and a writing desk. Operating 24-hour front desk, the hotel also has a common area fitted with lounge chairs and beanbags for guests to relax in. Other facilities include laundry facilities, outdoor pool and billiards.

Heart Language Angkor Hotel serves a variety of Local, Asian and Western food. Lucky Mall Siem Reap is 400 m from the hotel, while Angkor Night Market and the Pub Street is about a 10-minute walk away. Heart Language Angkor Hotel is a 20-minute drive from Siem Reap-Angkor International Airport.

ALL Rooms are our hotel are inclusive of:
- Free High speed WIFI access
- Free City Map
- Free Swimming Pool Access
- Free Business Centre Access
- Daily Housekeeping Service
- Free local Phone Calls
- All local taxes

Private rooms are also inclusive of:
- Free Breakfast Daily
- Free pick up from the airport

We look forward to welcoming you! View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.0

  • Location 8.7

  • Staff 7.7

  • Atmosphere 5.3

  • Cleanliness 8.0

  • Facilities 7.7

Latest Reviews

  • 9.4


    29 Oct 2019
    I booked a 6 bed mixed dorm and 4 out of the 5 nights I had the whole room to myself so that was a plus. The wifi was fantastic! They do limit the air conditioning during the day but that is normal in Cambodia. Not that great if you are wanting to meet other people in my case since I had the whole room to myself for most of my time there. Easy to set up airport transfer though. The shower is either cold or really hot no where in between. Overall I really enjoyed the place!
    USA, Female, 25-30
  • 8.9


    28 Sep 2018
    The staff here were so lovely and were so happy to help us out and give us tips. Helping us book tours and onward travel. The rooms were so cute and the beds were very comfy. The floors were quite grubby but that is the only thing wrong. And the food here was really affordable:)
    England, All Female Group, 18-24
  • 7.7

    Very Good

    09 Nov 2019
    The hostel is very central and we got a room to ourselves both times we stayed here but there is absolutely no atmosphere, nothing happening, and no other guests so don’t stay here if you’re travelling alone. If you want chilled and quiet (very quiet) this is the place for you. Unfortunately the pool was out of order both times we were here and no idea when they’ll fix it so if you want a pool maybe check before booking!
    England, Female, 18-24
  • 6.0


    28 Sep 2018
    BED BUGS ALERT!!!!!!!! The hostel is nice, looks clean, nice staff etc. But you just don't wanna stay at a hostel with them. I checked in early in the morning and before even laying down saw one bug on my pillow. Then i checked the bed and found 2 more. I went downstairs with a dead bed bug in a tissue and they kindly let me change the room. I did a quick check, it looked OK. I woke up with 10 bites in the morning. These bites are sadly often mistaken for mosquito bites and ignored by travelers.
    Slovenia, Female, 18-24
  • 5.7


    29 Dec 2019
    stayed here over NYE and was very disappointed. Not the place for solo travellers. I didn’t meet anyone. Common room is a bunch of dining tables and uninviting pool. When I didn’t have a blanket/towel the receptionist didn’t care and said he couldn’t help. I had to convince him to take one from an unoccupied bed after threatening to leave. Only 1 receptionist was helpful. There was a colony of ants in the bathroom all over the sink and shower. Comfy bed and good location are the only upsides.
    Canada, Female, 18-24
  • 5.7


    04 Nov 2018
    We reached 2 hours early and even though the hostel was empty they made us wait saying that all the rooms were booked but throughout our stay there were only 4 people. They said they would clean the rooms everyday but no one came and we stayed in the same room with no clean linen for 3 days. They gave us rooms on the third floor when just one room besides our room was occupied in the entire hostel. I have stayed at many hostels but never had such a bad experience like I did in Mekong hoste
    India, Female, 25-30
  • 4.0


    03 Dec 2018
    Very disappointing. Upon arrival, the staff made us pay for 3 nights even though we told them we wanted to change it to only 1 night. Then they gave us a room up 4 flights of stairs (no elevator) for no reason. Then they refused to sell us water bottles because the “bar was closed” even though there was a fridge full of them right behind the counter. Dark and flickering lights throughout. No toilet paper provided in the bathrooms, & not even hand soap! Couldn’t even see the bottom of the pool.
    USA, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi