Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all what you need is beside you, dam square, red light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeing’s. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
- Free common luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- Free wireless access in lobby & room
- Free web access in lobby
- check in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with cooperated company for 26-36euro per night.
- Night life just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for difference in case of reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.8

  • Security 7.8

  • Location 9.1

  • Staff 7.6

  • Atmosphere 6.5

  • Cleanliness 6.7

  • Facilities 6.5

Latest Reviews

  • 9.4


    19 Oct 2019
    I was very pleasantly surprised at this place. Normally when I book an Amsterdam hostel last minute it turns out to be one of those cash-only places with triple decked bunk beds and with no towels or lockers or anything like that. But this place was tastefully decorated, in a great location, not stuffed full of semi-conscious stoners, had nice bed linen and free towels, beside lights & power points and space for your stuff. It was tremendous value for money. I
    Ireland, Male, 31-40
  • 8.9


    12 Oct 2019
    exellent location, very clean and secure hostel with very good and professional staff
    Croatia, Male, 41+
  • 8.9


    03 Oct 2019
    Pleasently surprised how clean and tidy. Very happy with our stay. If the other rooms are as well maintained, will definitely book again
    England, Male, 18-24
  • 8.9


    03 Oct 2019
    Right in the red light which may not be for everybody, rooms are clean and bed bunks are strong, would be nice to have a common room to chill in but it does the job as a hostel
    England, Male, 25-30
  • 8.0


    06 Nov 2019
    Stayed in the three bed private. Best location. Exactly what we needed. Big room size for a triple. Comfy beds. Shower/toilet/sink all worked fine. Radiator made banging noises through the night though and the TV in the room was broken. Expensive but that's Amsterdam. Would absolutely go again!
    England, Male, 18-24
  • 7.4

    Very Good

    14 Oct 2019
    Good location. Definitely not the cleanness place but no complaints since the place is pretty cheap!
    Canada, Female, 18-24
  • 7.1

    Very Good

    25 Oct 2019
    It is good value for the money. Location is superb. The hostel itself doesn't have the most modern or confortable facilities, but is enough for a short stay. WiFi is not very good.
    Colombia, Male, 31-40
  • 5.4


    16 Oct 2019
    This hostel is located in the red light district. The plus side of this is that it is quite close to restaurants, stores etc. The hostel itself is quite creepy. As a female I would have checked out immediately after arrival if I had been traveling solo. Fortunately I had friends with me so we decided to stick it out. One thing to note is I stayed 5 days and the showers were not cleaned once. If you can find somewhere else to stay do it. Only stay here as a last resort.
    USA, All Female Group, 18-24
  • 4.9


    12 Nov 2019
    The guy that checked me in was drunk when I arrived and was very rude to me. He told me nothing about the hostel or how anything worked. I went back to ask about the lockers and "oh ya, you with the weird name." Not a great first impression. Location was good. Beds were comfy. The rooms were WAY to hot. Couldn't sleep. Honestly just stay somewhere else.
    Canada, Male, 25-30
  • 2.9


    26 Oct 2019
    The man at the checkin told me nothing, he only told me how much i need to pay and do not explained anything or welcomed me. The lockers were also broken in the rooms but he seemed not interested.
    Austria, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
Food & Drink
  • Vending Machines