Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all what you need is beside you, dam square, red light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeing’s. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
- Free common luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- Free wireless access in lobby & room
- Free web access in lobby
- check in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with cooperated company for 26-36euro per night.
- Night life just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for difference in case of reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 7.8

  • Location 9.2

  • Staff 7.6

  • Atmosphere 6.6

  • Cleanliness 6.8

  • Facilities 6.5

Latest Reviews

  • 10.0


    01 Oct 2019
    Safe and secure Handy lock boxes
    England, Male, 31-40
  • 9.4


    18 Sep 2019
    I stayed in the 8-beds dorms and it was pretty good! comfortable bed, big locker, great location (red light district). The only downside is the wifi - not good inside the dorms, i had to go outside to send messeges. overall - pretty good! would stay there again next time
    Israel, Female, 18-24
  • 8.9


    03 Oct 2019
    Right in the red light which may not be for everybody, rooms are clean and bed bunks are strong, would be nice to have a common room to chill in but it does the job as a hostel
    England, Male, 25-30
  • 8.0


    21 Sep 2019
    Grest location just 6 minutes away from Amsterdam Central Station. Friendly staff available. The building is a bit old and needs some renovation, but good facilities overall.
    Libyan Arab Jamahiriya, Male, 25-30
  • 7.1

    Very Good

    26 Sep 2019
    In a center of Amsterdam and the price is quiet fine especially during weekdays
    Russia, Female, 18-24
  • 7.1

    Very Good

    14 Sep 2019
    Stayed here for one night, can't say much about the hostel atmosphere. It is located in the center of Amsterdam, near dam square and the red light district.
    Israel, Male, 25-30
  • 6.6


    28 Sep 2019
    Its just a place to sleep over night. Do not expect anything more than that. Cheap and in the heart of city.
    India, Male, 41+
  • 6.6


    17 Sep 2019
    not a bad hostel, but not necessarily a good one, lol. pretty average. it was pretty small & cramped inside, not much room to hang out in a lounge area. the beds were decent & the bathrooms clean...but everything just felt a little dirty for some reason. but the staff was nice & it was a decent location to access amsterdam from all around. but the wifi was absolutely terrible so don’t bet on being able to use it in your room lol
    USA, Female, 18-24
  • 5.4


    24 Sep 2019
    The room was really really dirty and so was the whole property, it seemed really unkept and we ended up not staying there because of how uncomfortable we were with the whole hostel. I paid the same amount at another hostel and it was a completely different experience. I didn’t even use the facilities of Heart of Amsterdam and didn’t get my money back. I checked in, went to my room and immediately checked out when I realized how dirty the whole place was. Only got 1 nights money back.
    Costa Rica, Male, 18-24
  • 2.0


    02 Oct 2019
    They rebuild it again, horrible hostel
    Palestine, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
Food & Drink
  • Vending Machines