Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation/modification until 4 weeks before arrival, full payment has to be done until that time.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

**Important notice**
We are currently working on improving our rooms, so you may notice that we have ongoing renovation.
We understand that normally it means lots of noise and dust, however, we do our best to minimize the inconvenience.
We are sure that your stay in Amsterdam will still be unforgettable!

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all that you need is beside you, dam square, red-light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeings. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......

** 7% city tax and €3 per person per night tourism fee are both excluded and need to be paid on arrival upon check-in.

- check-in from 15:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Parking with a cooperated company for 35 EUR per night. For 1 day parking there is an additional price of 10 EUR.
- Nightlife just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for the difference in case of the reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that Heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax and 3 euro per person per night tourism fee are both excluded and need to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed anymore.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 8.4

  • Location 9.0

  • Staff 8.1

  • Atmosphere 6.6

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 9.7


    10 Apr 2022
    Great time and best location. Can’t go wrong just be aware that I could be loud at night.
    USA, Male, 18-24
  • 9.4


    20 Jun 2022
    Just spent the last three nights here. The staff have been nothing but helpful since we walked in. You’re literally staying in the Heart of Amsterdam, so expect it to be noisy into the early hours, but nothing you shouldn’t expect with the location chosen. Had the best time and planning to go back asap.
    England, Female, 31-40
  • 8.6


    12 Mar 2022
    I didn't know it was on Red Light District's main street. I was afraid it meant the hostel was weird but not at all ! The rooms were ok, the beds were comfortable. Towels were provided. The only con was we only have one bathroom for eight beds and there wasn't an other bathroom apart the bedrooms. The only other toilet was 4 floors down. But it's a really nice hostel. I really recomand this hostel !
    Belgium, Female, 25-30
  • 7.4

    Very Good

    03 Apr 2022
    The Heart of Amstedam has an amazing location! So easy to get to everywhere you might want to go in the city. Very easy to get to Dam Square, Central Station, and the trams which take you over to the museums. Would not recommend staying there if you are of the faint of heart as it is IN the Red Light District. Had to request new sheets the first night due to stains but staff quickly changed them for me. Paint was chipping off walls of bathroom but all and all not bad.
    USA, Female, 18-24
  • 7.1

    Very Good

    23 Apr 2022
    The location is fab right in the heart of the red light district. The rooms are being refurbished which is required. The staircase could do with a tidy and a lick of paint but on the whole it was fine.
    England, Mixed Group, 41+
  • 6.6


    17 Mar 2022
    Fantastically located (and with powerful showers) but lacking atmosphere: only a reception room that offers minimal communal space.
    England, Male, 25-30
  • 6.3


    11 Apr 2022
    The hostel is in a fantastic location for a night out. It also has a key-card entrance to the main door and suite which make it feel quite safe, as well as rentable lockers (pay a 10eu deposit and you can get the deposit back after your locker usage.) However, the facilities themselves are very lackluster. There is no communal area to meet other random visitors. Outlet was broken in my room space, and there were cigarettes in my bed.
    Ireland, Male, 18-24
  • 5.4


    18 Nov 2021
    should have researched more before booking, stayed for four nights and wasn’t cleaned, mostly no one at front desk, no facilities besides room and front desk, no socialness, lots of loner weird dudes
    USA, All Female Group, 25-30
  • 4.3


    08 Apr 2022
    We stayed in a dorm room for 8, and after checking in, there was no response from the staff regarding the state of the room. The others that stayed there had no respect for our privacy (loud while trying to sleep at 3am) and left everything in the room, including the bathroom, a mess. I would not recommend staying in this hostel, unless you want to partake in the red light district offerings.
    USA, Couple, 18-24
  • 3.4


    02 Jun 2022
    I booked this hostel for myself and 2 friends of mine in a shared room. The room was supposed to be cleaned every day but I even had to ask for toilet paper as no one came to clean, moreover the floor was damp all the time and for the price we paid for 3 nights, they do not even put a mat outside of the shower, you can imagine the smell of damp when everyone in the shared room had a shower in the morning or worse, the evening. There are also works being done which means the stairs are stuck with
    Italy, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
Food & Drink
  • Vending Machines