Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.7
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all what you need is beside you, dam square, red light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeing’s. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
Facilities:
- Free luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- TV in the room
- Free wireless access in lobby & room
- Free web access in lobby
Services
- check in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with cooperated company for 26-36euro per night.
- Night life just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for difference in case of reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.0

  • Location 9.5

  • Staff 8.0

  • Atmosphere 7.0

  • Cleanliness 7.3

  • Facilities 6.8


Latest Reviews

  • 8.9

    Fabulous

    30 Mar 2019
    Good place I recommend 😁
    Brazil, Mixed Group, 18-24
  • 8.6

    Fabulous

    10 Apr 2019
    Awesome Location. Clean rooms. And friendly staff.
    USA, Male, 18-24
  • 8.3

    Fabulous

    11 Apr 2019
    Located right in the heart of the Red Light District. I stayed in an 8 person dorm room, the stairs up to it were extremely steep. The room itself was spacious with each bed having a security locker but it was not big enough to store a carry-on sized luggage. My biggest con was that there was only one bathroom and one shower (both in the same area so only one person could use at a time) for the entire room. This created time issues when everyone got up and wanted to get ready in the morning.
    USA, Male, 18-24
  • 8.0

    Fabulous

    11 Apr 2019
    The hostel was good! The front desk people were friendly, didn't go out of their way to help us and give us recommendations like some hostels do, but nonetheless they were helpful. The room was fairly clean, the lockers were too small to fit a suitcase but I didn't have any issues with security. Location was great! Easy to find, right in the red light district and great for walking to wherever you need to go. Overall a good hostel for a weekend in Amsterdam.
    USA, Female, 18-24
  • 7.7

    Very Good

    04 Apr 2019
    A perfect location in the city center, staff was nice, and the bed sheets were very clean. Only negative was that the bathrooms were tiny and cramped in the mixed dorm rooms. Otherwise a pleasant experience
    USA, Mixed Group, 18-24
  • 7.7

    Very Good

    08 Mar 2019
    All in all a decent hostel excellently located in the middle of the city. Clean rooms and our en-suite bathroom in particular was good. The TV in our room did not work and the staff at the desk were very rude at check in and generally throughout our stay however.
    Wales, Male, 25-30
  • 7.1

    Very Good

    10 Apr 2019
    My friend I stayed in room 20, which appears to be right at the main street of de wallen (the red light district). I actually didn‘t mind that, but i would have loved if the hostel informed people how incredibly THIN the walls are. I heard every person walking outside the window, screaming, partying, playing music which made it impossible for me to sleep during the first night of my stay. When the staff refused to switch our room, we used lots of weed and earplugs to sleep much better.
    Switzerland, Male, 18-24
  • 6.6

    Good

    07 Apr 2019
    Location was great, but everyone that we shared a room with went to bed by about 9pm! So we couldn’t spend much time in our room and we had to be silent when we came back.
    England, Female, 25-30
  • 6.3

    Good

    06 Apr 2019
    It was well located and very clean hostel. Only bad thing is that 10+ rooms are really messed and dirty. You can reach everywhere by walk in 5 mins. Recommend for travellers to stay in Heart of Amsterdam hostel
    Turkey, Male, 25-30
  • 4.9

    Rating

    24 Mar 2019
    This hostel is very misleading in its photos. There’s supposed to be a movie theme for each room. All there was was a blurry picture of a screenshot from a movie. The room wasn’t clean, I saw stains on “clean” sheets, and the bathroom’s faucet was not properly mounted to the sink. They also need to change there dining room policy. I couldn’t use the kitchen, but I at least wanted to eat at a table. I was rudely told that I couldn’t be there and would have to eat my food in the lobby. Just no.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Cable TV
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Postal Service
Food & Drink
  • Vending Machines

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