Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.2
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all what you need is beside you, dam square, red light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeing’s. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
Facilities:
- Free luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- TV in the room
- Free wireless access in lobby & room
- Free web access in lobby
Services
- check in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with cooperated company for 26-36euro per night.
- Night life just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for difference in case of reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 6% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it!

Check Availability

Reviews & Ratings

  • Value For Money 6.8

  • Security 7.6

  • Location 9.1

  • Staff 7.5

  • Atmosphere 6.6

  • Cleanliness 6.5

  • Facilities 6.4


Latest Reviews

  • 10.0

    Superb

    16 Nov 2018
    We stayed in a private 6 bed room with en suite and I have to stay that I was really surprised with how nice this place was for a Hostel! It was clean, not to noisy and very easy to stay in. Don't get me wrong it's not luxury central but we barely spent any time there as it was just a base to sleep and shower! Had heating and we were able to control it so we never felt cold or anything. I would happily stay here again. In a great location as well. I highly recommend this place to anyone!
    England, Female, 25-30
  • 8.9

    Fabulous

    25 Nov 2018
    When in Amsterdam this is my regular go to place ! Stayed in worse and paid more ! doubt you would find better for less !
    England, Male, 41+
  • 7.7

    Very Good

    06 Dec 2018
    One staff member agreed to take the pending payment (first nights cost) from the overall bill, however, when arriving I was told I needed to pay in full meaning I was short on cash. Rooms are very dark and prison-like but I guess it was expected given the price and location. It was fine for what we needed
    England, All Male Group, 18-24
  • 2.9

    Rating

    25 Nov 2018
    It was a very bad experience. We reserve a mixed room for 3 nights and in the early morning we found bites of insect in my arm and something moving in the bed it was the BED BUG. We contact the hostel they told us they can change the room or gives us the money,so we chose to take the money. Staff was talking to us badly Also the room and bathroom weren’t clean at all with verrryy bad smell and when we told them they said try to open the window. Nothing good except the location
    Egypt, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Cable TV
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Postal Service
Food & Drink
  • Vending Machines

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

*** IMPORTANT INFORMATION ***
- 6% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. top/bottom bed or single/bunk bed)

Cancellation & Modification
- If canceled or modified up to 48 hours before the date of arrival ( local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, NO refund for difference in case of reduced total accommodation fee.

General Info
- Check in from 14:00 hrs
- Check out until 11:00 hrs
- Breakfast is excluded. (8am-10am; 5 euro p.p.)

Other Hotel Policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that Heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.


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