Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all what you need is beside you, dam square, red light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeing’s. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
- Free common luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- Free wireless access in lobby & room
- Free web access in lobby
- check in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with cooperated company for 26-36euro per night.
- Night life just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for difference in case of reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 7.9

  • Location 9.2

  • Staff 7.7

  • Atmosphere 6.6

  • Cleanliness 6.7

  • Facilities 6.5

Latest Reviews

  • 10.0


    26 Aug 2019
    All was perfect. No complaints. Must say the location is perfect.
    England, Male, 25-30
  • 9.7


    27 Aug 2019
    Excellent.Very clean,big lockers and nice en suites
    Ireland, Male, 31-40
  • 8.9


    30 Aug 2019
    Good location, cleaned daily.
    Scotland, Male, 25-30
  • 8.9


    23 Aug 2019
    Very affordable and sufficiently clean accommodation in a great location! Situated in the heart of Amsterdam means that you are short walk away from all the major sightseeing locations. Coffee shops, cafes, and restaurants are all a stone-throw away.
    South Africa, Male, 25-30
  • 8.9


    22 Aug 2019
    About as Red Light as it gets. A great Amsterdam experience! Enjoy.
    New Zealand, Male, 31-40
  • 7.7

    Very Good

    22 Aug 2019
    Everything ok except the beds which are extremely narrow. Beds are not wide enough for a tall or big person. Also the sides of my top bunk were broken so I was worried that I would fall out in the night.
    England, Female, 25-30
  • 7.7

    Very Good

    21 Aug 2019
    Place is nice for a couple days but probably wouldn’t stay for longer than that! The bed was comfortable but the room was quite dark and the floor boards super squeaky. The shower pressure was okay but the water was hot which was good! Had to wait 10 minutes to check in as no one was there but the location is good
    Australia, Female, 18-24
  • 7.7

    Very Good

    21 Aug 2019
    Great place to stay if you try to be around the red light district area. The reciption girl was very nice and helpful. Thank you 🌹🌹🌹
    USA, All Male Group, 31-40
  • 6.6


    03 Sep 2019
    Perfectly adequate place to sleep. If you're looking for a social hostel with a good atmosphere this isn't the right place. However, it is central (in the red light district, if that's your thing...), and the rooms seemed clean.
    England, Female, 18-24
  • 3.4


    11 Sep 2019
    I checked in here and the rooms were so dirty and smelled awful. The bathrooms were always sticky. The whole place reeked of cigarettes and I saw someone smoking inside. It’s directly in the red light district which is not really somewhere you want to be staying but is more just fun to visit. It was so loud at night people were screaming and banging around above me. Definitely way too expensive for what you’re getting.
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
Food & Drink
  • Vending Machines