Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.1
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all that you need is beside you, dam square, red-light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeings. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......

** Since 1st January, 7% city tax and 3euro per person per night tourism fee are both excluded and need to be paid on arrival upon check-in.

Facilities:
- Free common luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- Free wireless access in lobby & room
- Free web access in the lobby

Services
- check-in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with a cooperated company for 26-36euro per night.
- Nightlife just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for the difference in case of the reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that Heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax and 3euro per person per night tourism fee are both excluded and need to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed anymore.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.6

  • Security 7.7

  • Location 8.9

  • Staff 7.6

  • Atmosphere 6.4

  • Cleanliness 6.5

  • Facilities 6.2


Latest Reviews

  • 9.7

    Superb

    14 Nov 2019
    Everyone working there was extremely nice and receptive to all of my questions and concerns. They gave me recommendations on where to go and printed out my boarding pass. Hostel was clean and bathrooms were cleaned regularly. Would highly recommend to others!
    USA, Female, 18-24
  • 8.6

    Fabulous

    07 Nov 2019
    Second time staying at HOA and still loved it! A little expensive compared to other hostels but good for the area. Location could not be better!! Right in heart of Red Light District. Very clean and security is good.
    USA, All Female Group, 18-24
  • 8.0

    Fabulous

    06 Nov 2019
    Stayed in the three bed private. Best location. Exactly what we needed. Big room size for a triple. Comfy beds. Shower/toilet/sink all worked fine. Radiator made banging noises through the night though and the TV in the room was broken. Expensive but that's Amsterdam. Would absolutely go again!
    England, Male, 18-24
  • 7.4

    Very Good

    07 Dec 2019
    I booked this hostel last minute and it was the only one available in my price range. Overall, the hostel and bathroom were clean and the facilities were satisfactory. The receptionist was not very attentive and did not give any information on the hostel. The worst part of the accommodation for me was the noise. My room was in the basement so I could hear all the passers-by and their conversations. Finally, some flatmates were very loud and inconsiderate but that is just bad luck.
    Greece, Couple, 25-30
  • 6.6

    Good

    29 Nov 2019
    The location is amazing, it’s only 20 minutes walk from Amsterdam Central Station. Staff is OK and friendly. However, the bathroom is poor in hygiene it’s flooded everywhere. Asked staff to provide bathroom floor mat or at least rags to keep it dry but said they don’t have. If your priority is location then it’s a great deal. But if you’re worry about basic bathroom hygiene then it’s a big no. Better wear slippers to bathroom to prevent feet warts or any HPV risks.
    Indonesia, Couple, 31-40
  • 6.0

    Good

    22 Nov 2019
    You get what you pay for with this hostel. Overall fine, the rooms were brutally hot because they cranked up the heaters to make up for the open windows.
    USA, Female, 18-24
  • 4.9

    Rating

    12 Nov 2019
    The guy that checked me in was drunk when I arrived and was very rude to me. He told me nothing about the hostel or how anything worked. I went back to ask about the lockers and "oh ya, you with the weird name." Not a great first impression. Location was good. Beds were comfy. The rooms were WAY to hot. Couldn't sleep. Honestly just stay somewhere else.
    Canada, Male, 25-30
  • 4.6

    Rating

    01 Nov 2019
    Would NOT recommend for solo females. It was in a great location, but that was the only thing making it worth it to ensure the lack of cleanliness, the men, the noise, and the lack of warmth.
    USA, Female, 18-24
  • 4.3

    Rating

    15 Nov 2019
    Awful facilities. There's no place to hang out besides the coaches and they're always full of people. No internet at all. Dirty bathrooms all the time. The rooms are super hot during the winter. Definitely I would pay a bit more to stay somewhere else. The only good thing is that is very near the center of everything.
    USA, Male, 25-30
  • 2.9

    Rating

    26 Oct 2019
    The man at the checkin told me nothing, he only told me how much i need to pay and do not explained anything or welcomed me. The lockers were also broken in the rooms but he seemed not interested.
    Austria, Female, 18-24
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
Food & Drink
  • Vending Machines


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