Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation must be one week ( 7 days) before arrival ( local 0:00), otherwise the first night will be charged on credit card.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

! Unique Hollywood style designed hostel!
Heart is situated in the real heart of Amsterdam, all what you need is beside you, dam square, red light district, the main shopping areas, Amsterdam canal boats and public transportation to all other sightseeing’s. All rooms are designed with Hollywood atmosphere; each gets a movie name, movie pictures, story of the movie and movie themes such as godfather, American beauty, star wars, lord of the ring ......
- Free luggage room in the lobby
- All rooms are designed with different movie themes.
- reading lamp beside each bed
- Free safety box in the room (5euro deposit)
- TV in the room
- Free wireless access in lobby & room
- Free web access in lobby
- check in from 14:00 hrs
- check out until 11:00 hrs
- 24h front desk; no curfew or lockout
- Vending machine with soft drinks and snacks
- Free maps and information
- Free bed linen & towels
- Breakfast is excluded. (8am-10am; 5 euro p.p.)
- Parking with cooperated company for 26-36euro per night.
- Night life just around the corner

Cancellation & modification
- If canceled or modified up to 48 hours before the date of arrival (local time 0:00), no fee will be charged.
- If canceled late or in case of no-show, the first night will be charged.
- If modified late, no refund for difference in case of reduced total accommodation fee.

Other hotel policies
- All private spaces are non-smoking.
- Pets are not allowed.
- Please note that heart of Amsterdam does not have an elevator, so expect traditional Amsterdam stairs.

*** Important information ***
- 7% city tax is excluded and needs to be paid on arrival upon check-in.
- No guarantee to get a private room, when 'Dorm' type room is booked.
- The hotel reserves the right to pre-authorize the 1st night on credit card 7 days prior to arrival. In case of declined, your reservation is not guaranteed any more.
- The hotel does NOT accept any request on bed type choice (i.e. up/bottom bed or single/bunk bed)

Your enjoyment is our target and we will absolutely achieve it! View House Rules


On the very edge of the famous Red-Light District, our Hollywood-themed hostel has rooms based on your favourite classic films – think Austin Powers, Kill Bill and Taxi Driver. With 26” flatscreen TVs and daily fresh towels, you'll wake up feeling like a star. Our friendly staff man the Box Office in the lobby, ready to help you plan out your trip around the city in true VIP style.


We're three minutes from Amsterdam Central station, Dam Square and the heart of the Red-Light District, so you’ll be close the action no matter what your plans are. Just around the corner from the Hash, Marijuana and Hemp Museum, we're a 15-minute walk to the Anne Frank House and half an hour from the green spaces of Vondelpark. Arriving from Schiphol airport, you can take a train running every 20 minutes to Central Station and walk to us from there.

Rooms and Dorms

Part hotel and part hostel, we have 24 rooms with two, three or four beds and an en-suites, or you can book a single dorm bunk. Nostalgic movie murals cover the walls, and our custom-designed beds are comfortable and built with the traveller in mind. You’ll get handy items like personal electric sockets, your own reading light and a storage locker for keeping your gear secure.

Extras and activities

We serve a cheap buffet breakfast every day, or you can raid one of the communal vending machines if you need a snack. Get some insider tips from the staff at the front desk before grabbing one of our free city maps to plot out your day or try to retrace your steps from the night before. If you’re catching a late train or flight, make the most of our free luggage room in the lobby.

View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.1

  • Location 9.6

  • Staff 7.7

  • Atmosphere 7.0

  • Cleanliness 7.1

  • Facilities 6.7

Latest Reviews

  • 9.4


    18 Jul 2019
    First hostel experience at Heart went practically perfect. The staff was helpful, it seemed quite clean, all of the guests were respectful. You cannot beat the location.
    USA, Female, 18-24
  • 9.4


    01 Jul 2019
    Awesome joint. Great friendly staff fostering a terrific culture and atmosphere.
    Australia, Male, 18-24
  • 9.4


    17 Jun 2019
    Really advisable for a short stay to visit Amsterdam
    Spain, All Male Group, 18-24
  • 9.1


    04 Jul 2019
    Perfect location and it was clean and comfortable. Would stay again.
    Australia, Couple, 18-24
  • 8.9


    24 Jun 2019
    No A/C in this hostel, but each room has its own bathroom and it’s right dead center in the middle of town so very close to all excursions. Lockers were a little small, but would book again on some cooler days
    USA, Male, 18-24
  • 7.7

    Very Good

    24 Jun 2019
    The location is awesome- right near the red light district with easy access anywhere with public transportation. The hostel was a bit expensive for what you got though. Not many communal areas, no breakfast, and no AC which suuuucked on the super hot day we were there. If you just want a place to sleep that’s located well- this is the hostel for you! If you’re looking to meet people, I’d suggest somewhere else
    USA, Female, 18-24
  • 7.4

    Very Good

    08 Jul 2019
    The hotel is 12-15 minute walk from the central station and at the end of the red light district. The place is crowded until 3 AM and there were no real security threat. The atmosphere is just about OK and the rooms are very small. The value for money is lot to be desired even after considering the hotel's/ hostels in Amsterdam are very expensive.
    India, Male, 31-40
  • 6.6


    05 Jul 2019
    The bathroom had one small dim light also for the shower, so it was as if tou where showering with a night lamp. Theres a lot of space but not even a hook to hang your towel. Not enough toilet paper. Staff were not really helpful. Balanced it out with the good location.
    Mexico, Male, 18-24
  • 6.3


    27 Jun 2019
    If you like a hot, no ventilation and dark room in the middle of s** town, this is for you. We were in an 8 bed room, with one poxy pedestal fan. The bathroom had no ventilation what so ever nor the rooms. If you sleep with the windows open you have to cope with the red light district below. The staff hardly want anything to do with you unless it’s taking your money. The only saving grace about this hostel is that it’s in a good central location to see the sights of Amsterdam.
    Australia, Mixed Group, 18-24
  • 3.7


    17 Jul 2019
    The most putrid hostel I’ve ever stayed in. Location is perfectly central but don’t stay here if you plan on spending any time in your hostel at all.
    Australia, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Postal Service
Food & Drink
  • Vending Machines