Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Heart of Gold Hostel

  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve got free Wi-Fi in most areas, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

Each of our rooms has been painted by a different artist and features tables, chairs, reading lamps, lockers, a mirror, panoramic windows and wheelchair accessibility. Sheets and towels are included but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am to noon.

Guests enjoy free computer access in reception area and free WiFi in most areas!

Our relaxed bar has a comfy Chesterfield sofa and cheap beers (bottled and draught) plus Jägermeister on tap and much more...have fun! Snacks and drinks are also available at the bar and there’s more nightlife just around the corner.

Our reception desk is open 24hrs and we have keycard access, a free safe and a free secure luggage room with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard and garden where you can hang out when the weather’s suitable. You can also rent sunglasses from us.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our Things to Note below before booking.

Special conditions for bookings over New Year's which include 31st December:
Minimum stay: 4 nights
Full payment is due within 1 week after the booking has been made. This payment is non refundable View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.0

  • Location 9.1

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.8

  • Facilities 8.6


Latest Reviews

  • 9.4

    Superb

    06 Feb 2019
    Really loved my stay here, the staff were really friendly and helpful - especially when I got sick. Security was great, our lockers were quite small but most other rooms seemed to have large lockers. Only problem I found was two of the showers on our floor we’re broken and there were only 7 for our entire floor, which meant to actually get into the bathroom/toilet for a shower took ages - and after you pressed the button for water it only lasted approx 3-20s which got very annoying very quickly.
    Australia, Female, 18-24
  • 9.1

    Superb

    07 Feb 2019
    Great location, rooms and bathrooms were really nice. Free tea, coffee and towels was a real bonus!
    England, Female, 18-24
  • 8.9

    Fabulous

    11 Feb 2019
    The location is perfect. Near the museaum island and 20 minutes by walking to the Branderburg Tor. The common room is really fun, with the pool table as a main atraction here you can meet other travellers. The beer is reeeally cheap, especially in the happy hour. The thing that was not that good, was the Kitchen. It has everything you need, but if you stay in there for more than 20 minutes, your clothes will be smelling like food. Also, the wash of the dishes by the guests were not that good.
    Chile, Male, 18-24
  • 4.6

    Rating

    09 Feb 2019
    There is not power sockets in the beds so you will be risking your phone if you want to charge it while you sleep. there is not atmosphere in the hostel, the bar is being renovated which is not mentioned anywhere, moreover you can't bring your own alcohol. staff is not the friendliest, the do not offer much help, I wanted to get a cheap hair cut so I asked in reception and they just told me "walk around you will find something" which of course was not very helpful at all.
    Colombia, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more. The famous former artists' squat (now artists' studios) Kunsthaus Tacheles is just 500m from us!
For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager

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