Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

1 km away from Burj Khalifa and Dubai Mall, Located on the main highway of the Dubai just beside metro station, Heartland Hostel is the pioneer of the stylish sleep, customized to ensure the ultimate privacy and a great night sleep right in the heart of Dubai.

Its modern and centrally located between iconic buildings of the Dubai. Catering to travelers who wish to be in the center of the city. Truly experience the culture of Dubai while staying near the famous shopping mall and Burj Khalifa and other tourism attractions.

You will get along with many backpackers and travelers around the world. Share the information about Dubai and Other Emirates with the other guests.

Either you are visiting Dubai as an individual, or part of a group or study tour, Our selection of private and dormitory-style rooms will provide what you need.
Its easy to forget when you stay at Heartland Hostel that there is a vibrant city just outside waiting for you. Here you can enjoy fantastic sea view and life of modern part of the city.

The property counts with 3 dorms with balcony in 2 of the rooms, and shared kitchen. Property is well maintained and very clean.

Heartland Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 00:00 .
Check out from until 12:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.

24 hours Reception.
No curfew.
We do not accept customers younger than 16 years old years of age.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.8

  • Location 9.0

  • Staff 8.2

  • Atmosphere 5.5

  • Cleanliness 6.0

  • Facilities 6.7

Latest Reviews

  • 10.0


    22 Mar 2022
    Best place to stay in Dubai! Russian ladies the owners are very kind and helpful! 😝
    Canada, Male, 41+
  • 10.0


    26 Dec 2021
    Finally, my Dubai trip is done with lots of memories First of all I thankful to people azam and nawaaz!! Very friendly , helpful, . I feel like I was staying at my place!! Very comfortable and open! Kitchen equipment’s everything is available . Washrooms r very neat and clean Transapotation is very flexible. And food courts and super markets r beside. Every service is available. Those who are travelling solo they won’t feel you came for vacation solo. You feel like family vaccation!
    India, Male, 18-24
  • 8.6


    30 May 2022
    I had a layover in Dubai for one night so I chose to go with Heartland Hostel in order to see the Burj Khalifa. It was a bit confusing to find the hostel, but overall I was very satisfied with everything. I didn’t have AED straight away, so they allowed me to explore the city and pay later. Hot showers was an absolute treat and the location was the best! Would definitely stay again in the future!
    Canada, Male, 31-40
  • 8.3


    16 Mar 2022
    Overall it was an good experience. I booked this hostel for its location. It is just beside Emirates Tower metro station and opposite to Museum of the future. It is surrounded by few Indian restaurants and Super market. I would recommend this place for anyone who plans for a budgeted trip. We get what we pay for 😉 They clean this place daily and but bathroom need maintenance. Flush and toilet seat covers are broken. But to me that was not an big issue. They don’t have a common area.
    India, Male, 31-40
  • 7.7

    Very Good

    23 Dec 2021
    Good stay for it's value. Staff is very helpful. Location is excellent to take the train in Dubai. Cleanliness can use some improvement
    USA, Male, 31-40
  • 7.1

    Very Good

    01 Mar 2022
    Nice staying in Dubai. Close to metro, totally good expierence!
    India, Male, 41+
  • 6.3


    03 May 2022
    Staff was very friendly and helpful with recommendations. Compared to other hostels I've stayed in Dubai, this one needs upkeep. The place is dirty and has a bug problem. Highlights are location, laundry available, and staff hospitality.
    USA, Male, 31-40
  • 5.7


    09 Jan 2022
    Location perfect , much noise at night till midnight and more late sometimes , people talk all time at night while others are sleeping , light always on till late in the dorm , toilettes very bad maintenance , kitchen not clean , people leave things not useful on the table and sometimes their dirty glasses after drinking , the 2 rooms dorm are cleaned by a man as he knows , i can say ok for the clean of floor of 2 rooms dorm , only 1 sheet every bed , not 2 as normal , then a blanket .
    Italy, Male, 41+
  • 5.4


    19 Jan 2022
    Very crowded
    Greece, Male, 41+
  • 4.0


    29 Dec 2021
    Felt uncomfortable/unsafe as a girl there
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Fax Service
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Wi-Fi