Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

Heartland Hostel is the pioneer of the stylish sleep, customized to ensure the ultimate privacy and a great night’s sleep right in the heart of Dubai.

Its modern and centrally located between iconic buildings of the Dubai. Catering to travelers who wish to be in the center of the city. Truly experience the culture of Dubai while staying near the famous shopping mall and Burj Khalifa and other tourism attractions.

You will get along with many backpackers and travelers around the world. Share the information about Dubai and Other Emirates with the other guests.

Either you are visiting Dubai as an individual, or part of a group or study tour, Our selection of private and dormitory-style rooms will provide what you need.
It’s easy to forget when you stay at Heartland Hostel that there is a vibrant city just outside waiting for you. Here you can enjoy fantastic sea view and life of modern part of the city.

The property counts with 3 dorms with balcony in 2 of the rooms, and shared kitchen. Property is well maintained and very clean.

Heartland Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 00:00 .
Check out from until 12:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.

24 hours Reception.
No curfew.
We do not accept customers younger than 16 years old years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 5.3

  • Security 8.0

  • Location 8.0

  • Staff 6.7

  • Atmosphere 6.0

  • Cleanliness 4.0

  • Facilities 4.7

Latest Reviews

  • 10.0


    13 Feb 2020
    I had wonderful time at this hostel. Alina is very accommodating and helpful.
    Pakistan, Male, 25-30
  • 9.7


    05 Dec 2020
    Heartland hostel stay is like staying in ur own relative's home. Extremely friendly atmosphere. Most importantly it's in the heart - few steps walk away from Emirates Tower, Metro , Super market, All at the least price. Would recommend to anyone.
    India, Male, 31-40
  • 9.7


    08 Dec 2019
    First of all, I would say a wonderful location. It’s very convenient if you want to roam around. It’s just beside the metro, the place is clean and comfortable compare to other hostels I visited before.
    Pakistan, Male, 31-40
  • 9.4


    25 Dec 2019
    The property is clean and management is professional and communicative.
    USA, Female, 41+
  • 8.3


    19 Feb 2020
    I spent one Night there. It's a good place. Host was helpful. Next to Metro Station.
    India, Male, 25-30
  • 8.0


    28 Nov 2019
    Perfect location. Stayed 2 weeks 'coz of the price. Female dorm: nice. Male dorm: mostly smelled. Big bathroom floor: always dirty & full of hair. Big bathroom: it always smelled. Kitchen floor: always dirty, trash container: too full all time. Not possible to use the balconies for drying clothes 'coz the people living there smoke on the balcony. Staff: very nice & helpful except the older Russian woman. Some guys coming from cultures who are not used to staying with women stared too much.
    Hungary, Female, 31-40
  • 6.6


    20 Nov 2019
    The location is superb, but it's just too many people squeezed inside a little apartment. The only common area is the tiny kitchen and there is only one shower for everyone. If you're on a budget and only go there to sleep it's okay. You get what you pay for.
    Austria, Male, 25-30
  • 5.1


    21 Nov 2019
    Cheap place to stay in the downtown for a night or two. That's all. Let me describe the place because I don't think there's enough description or photos: Don't think of it as a hostel. It is a small 3bhk apartment with 8 beds stacked up in each room.
    India, Male, 25-30
  • 2.0


    14 Jan 2020
    This was actually what turned out to be an illegal hostel. They I learned are quit common in Dubai. Someone owns a flat and fills a room with bunk beds which bunk beds are also illegal in Dubai. Luckily only stayed one night. Terrible location and facilities
    USA, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Fax Service
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Wi-Fi