Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Offering guests excellent value for money, a warm welcome and comfortable beds. Located 10 minutes away from Heathrow Airport Terminal 5.
The en-suite rooms include tea/coffee making facilities and a flat-screen TV.
Budget rooms are set in a building adjacent to the main building and include shared bathroom facilities. Budget rooms do not have TV or tea/ coffee-making facilities.
WiFi is accessible only in the main building.
FREE PARKING but not guaranteed,subject to availability.There are 2 local pubs/restaurants within 3 minutes' walking distance.
Unlike most hotels where you’re restricted to a limited food menu, and often made to pay to have it brought to your room, at Heathrow Lodge we offer Deliveroo options, supporting local restaurants. At no extra cost. Order from over 40 Deliveroo featured restaurants and eat in the comfort of your room.

1. The nearest tube station is Heathrow Terminal 5. At Terminal 5, please go to Bus Stop No. 6 (outside Arrival), board the Free Bus 423 and get off at the first stop (stop name: The Square). Walk back 100 yards as bus drives past Lodge and Heathrow Lodge will be on the right hand side.
2. From Heathrow Terminal 1, 2 and 3: Please take the interchange train: Heathrow express (free of charge) from Heathrow terminal 123 to Heathrow Terminal 5 and then follow the guideline of Heathrow Terminal 5.
3. From Central Bus station: Please take the Bus U3 from central bus station and get off at stop Pinglestone Close. Then take 423 and get off in the stop: Heathrow Close.
4. From Heathrow Terminal 4: Please take the bus: 490 or 482 from stop no: 7 at Heathrow Terminal 4 then follow the guideline of Heathrow Terminal 5.
5. From Central London: Please take the Piccadilly line (Underground) for Heathrow Terminal 5 from Central London and then follow the guideline of Heathrow Terminal 5. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 8.3

  • Location 9.7

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.0

Latest Reviews

  • 10.0


    24 Dec 2019
    Helpful reception and I felt comfortable.
    USA, Male, 41+
  • 10.0


    07 Dec 2019
    GREAT place to stay, just outside London & easy access to tube, buses. Well decorated & updated simple rooms with a super comfy bed, sink in the room, big window, tea/coffee, good lighting, everything you'll need. Shared bathroom was sparkling clean, spacious & modern. Exceptionally friendly and helpful staff. Superb value for money, situated in a tidy little village, within a 3 minute walk to 2 different pubs. I will be returning, and also recommending! VERY happy!
    USA, Female, 41+
  • 8.9


    20 Aug 2019
    Good place for a night before flying out in the early AM. check in/out was quick-will put a hold on card for key (don't need cash), FREE bus to the airport across the street, and bar/restaurant across the street has great indian food. We stayed in the upstairs of the budget portion, so shared bathroom-but was fine with us. The rooms were older, the shower did not have great water pressure, and the floors creaked a lot but ok with it for the price and a private room.
    USA, Female, 25-30
  • 7.1

    Very Good

    05 Aug 2019
    A perfectly acceptable place to stay for an overnight layover. The staff were friendly and the room was decently comfortable and clean. The directions on how to get there were also very easy to follow. My only complaint is that my bathroom smelled horrible to the point that I couldn't stand to be in it for more than a few minutes at a time.
    USA, Female, 25-30
  • 6.9


    25 Oct 2019
    Good when you have an early travel in heatrow
    Brazil, Male, 31-40
  • 6.9


    19 Jul 2019
    The description of access on the web is wrong and I took a wrong bus. That was too bad. There is nothing around the hostel and I don’t like the atmosphere, but the reception is open for 24/7 so it made me feel safe.
    Japan, Female, 25-30
  • 6.6


    25 Jul 2019
    They double charged me. If you book online be wary of them taking your card again. But still PLEASE book online. If you book on site it will take approximately 300 years for you and everyone behind you in line. Because there *is* a line.
    USA, Female, 18-24
  • 4.9


    06 Sep 2019
    I was charged even though I left a day early because my flight was cancelled and had to leave the day before. They said that it was a nonrefundable stay but how can I be charged for a night I did not stay? I checked out the morning before like 7am and they charged me that night. Staff did not seem to care or try to understand. I ended up staying somewhere else that night on the way home so put money down on two hotels for one night. Also too close to the airport the noise from that didnt stop pm
    USA, Female, 25-30
  • 3.1


    15 Oct 2019
    Don’t do it!!!! My husband and I were going to stay the night there since it was close to the airport and we were flying out the next day. The bathroom was filthy, the carpet was so gross I didn’t even want to take my shoes off. The walls and drapes were disgusting! We found bugs in our room. We immediately made other arrangements. We went downstairs to try to get our money back but were not successful! My skin crawled at the thought of staying there one more second longer than I needed to!
    USA, Female, 31-40
  • 2.9


    30 Aug 2019
    I was only there for 5 hours. The room was a shoebox and not very clean. One of the reasons I booked here was the free shuttle only to find out the shuttle was not running on the day of my flight. I could not find any hours posted and almost missed being able to check in because the local bus that goes to the lodge never came. I was afraid to go barefoot in the room because it did not look clean
    USA, Female, 25-30
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  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi