Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heaven Inn Évora Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Heaven Inn is a new hostel in Évora. The elegance of this traditional building has been combined with the comfort of modernity.We offer the genuineness of a true Alentejo family. Take our challenge and get involved in cultural diversity, have fun with your friends on our terrace and discover the surroundings on our personalised tours.We challenge you to let yourself encircle by other cultures, to have a perfect time with your friends on our Terrace and to discover the surroundings. Our friendly and local staff will do everything to make you feel at home during your stay.

Located inside the medieval walls, halfway between Praça do Giraldo (Giraldo Square) and Capela dos Ossos (Chapel of Bones), Heaven Inn is the brand new Hostel of Évora.

We add the comfort of modernity to the elegance of this traditional building. With 3 floors and 6 bedrooms,the rooms are fitted with air conditioning one living room, one kitchen and one big terrace, our house has to offer the genuine familiar feeling of 'uma família alentejana'.

Heaven Inn Évora Hostel Conditions & Policies :

Cancellation policy: 48h before arrival

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card

Check in from 15:00 to 00:00 .
Check out from 00:00 to 12:00 .

Taxes included.
Breakfast per person per day 5€.

No curfew.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.3

  • Cleanliness 10.0

  • Facilities 8.7

Latest Reviews

  • 10.0


    11 Oct 2021
    Super clean, new, relaxing and comfortable hostel with friendly staff. I asked for a wine glass and they brought me a glass + opener on a serving tray to the roof terrace. Amazing! This place is right the middle of things- perfect location.
    Canada, Male, 41+
  • 10.0


    19 Aug 2019
    spectacular hostel! great check-in experience, everything is beautiful and super-clean, and lovely stay. THANK YOU! I've stayed in 50+ hostels around the world and this is definitely in my top 3 :)
    USA, Female, 25-30
  • 10.0


    21 May 2019
    Beautiful hostel wonderful breakfast
    Germany, Female, 25-30
  • 9.7


    14 Aug 2021
    The ostell is perfect! Nice position and perfect chill room.
    Italy, Male, 25-30
  • 9.4


    23 Jun 2019
    This is a beautiful place with decently comfortable beds although the beds are loud when you move around. Some thing I found a little strange is that they charge you for dish soap and a sponge so if you want to make a meal at the hostel, heads up it’s 4euros to buy soap and a sponge to clean up. Also, if you are sensitive to smell, this is not a place for you, all the rooms except the dorms have automated air fresheners and the smell is so strong!
    Canada, Female, 18-24
  • 8.9


    03 Oct 2021
    Really nice hostel and well located. Really nice staff.
    New Zealand, Male, 31-40
  • 8.9


    16 Jul 2019
    Really nice hostel, good location near the main square! However, there was very little atmosphere in the hostel.
    USA, Female, 25-30
  • 8.6


    24 Jul 2019
    Pros: Very clean, nicely decorated, the staff was very kind. The bed was comfortable. Cons: Not for the claustrophobic! Everything is tiny: the rooms, the bathroom & shower stalls. not a place to meet other travelers. I had a 6-bed room to myself (good in a way, bc it was so tiny I truly don’t know how others could fit in there). No large lockers (except in the hall where they close 5€/day extra!). Suggestions: get better shower curtains & let guests control the AC themselves.
    USA, Female, 31-40
  • 7.7

    Very Good

    13 Jun 2019
    This hostel is like a hotel. I stayed in the 12 dorm bed room and I was expecting it to be very cramped but I was the only one there - if that room was filled with more than 4 people though it would be cramped. Facilities are great except that breakfast is not included which is a shame. Sparkling clean. No atmosphere though - no one was here during my stay! Staff are very pleasant.
    Canada, Female, 18-24
  • 5.1


    16 Jul 2019
    This hostel was terrible. They have no concept of space or privacy. They try to harvest you for everything. My friend lost her key pass and they made a huge deal about it, made her feel really bad and charged her €20!! We were in a 6 bed dorm, and I had to body roll to get out of the bed because the wall was so close to the beds. There was no privacy in the bathrooms at all. The toilet cubicles were so small that your knees always hit the door (and I’m not even tall).
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Wi-Fi