Group Booking Terms and Conditions

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General Group Booking Terms

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  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hello Chengdu International Youth Hostel

Book more than 14 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Property Description

TOP FIVE Reasons to Choose Hello Chengdu International Youth Hostel

1. Professional Travel Desk and Tibetan Travel Counter
-We provide the best travel information of any hostel in Chengdu, or even in China,not only for all our customers, but also other travelers who are not staying in our hostel
-Book a bus, plane or train tickets to anywhere in China
-Arrange tours( Panda, Opera, etc.)and cars

2.A great base to meet travelers
Our hostel is the biggest one in southwest of China with a maximum capacity of 200 people.

3.Two lovely gardens in our hostel as well as a bar and outdoor terraces.
There is no place like home, and we try our best to make our customers feel at home. We offer a range of activities as well as big festival parties.

4.We put our customers first
If you book your stay at our hostel for more than one week (consecutively), we will have special offers.

5. All in one facility
-Our restaurant provides Sichuan Cuisine, western and Japanese food, good quality and reasonably priced
-Our bar provides all kinds of alcohol with cool music; laid-back atmosphere and staff are always willing to chat with you. Costumers may change the music to suit their tastes.
-Our travel desk provides efficient travel information.
-We have large seating area including outside terrace and plenty of indoor sofas where you can relax and use WIFI.
-We have DVD room with thousands of English, Chinese, Korean and Japanese DVDS to watch.
-We have a Foreign Language Library where you can swap books.
-We have two big quiet gardens with a peaceful and relaxing atmosphere
-We have Game area includes pool table, ping-pong table, table football.
-We have heating system in our hostel,which is the only hostel in Chengdu with such a reliable heating system.
-Discounts on movie tickets at local cinemas and at local restaurants when you purchase from us. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 4.0

  • Location 6.0

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    24 Feb 2018
    Good little hostel
    Australia, Male, 25-30
  • 9.4


    29 Jun 2018
    This place has changed some since I stayed there five years ago. When I visited the restaurant was closed and the atmosphere had tamed down a bit. When I was there, guests mostly kept to the themselves which was a change from last time. The staff continues to be amazing. The hostel used to run a cooking class in-house, and now it is organized by a separate company. If you can afford it, I really recommend it. Our double private room was cute and clean with cold A/C.
    USA, Couple, 25-30
  • 9.4


    24 Feb 2018
    Decent hostel but rooms are showing some some of wear. Downstairs is well laid out, but it was very quiet while I was there - I guess that's just the time of year.
    Ireland, Male, 25-30
  • 8.9


    15 Feb 2018
    I had a great time at this hostel although some things were not as advertised (no tv in private room, no activities, very limited tours). The staff was great and helped me find my way around Chengdu by bus, metro, and walking. The location near the Fan River is very pleasant, a great place to meet locals, bird watch, or drink tea. The Metro and buses are nearby.
    USA, Female, 41+
  • 8.6


    11 Nov 2017
    This one is a bit unusual because it seems to be connected to a former(?) hotel. Anyway, it has good facilities, food, and staff. Close to the subway and riverside walk. Eating places and 7-11 not far. A bit of a walk to the downtown area, but doable. No dryer but balcony will do. Recommended.
    Australia, Male, 41+
  • 8.3


    08 Mar 2018
    We stayed in a private twin room with ensuite bathroom. The beds were clean and comfortable and the hostel was relatively quiet. We stayed two nights and will be returning in a few days and will stay another 5 or 6 days.
    USA, Male, 41+
  • 8.0


    30 Sep 2018
    Apart from one lady who was really helpful, caring and knowledgeable with everything we needed and the guy from the restaurant who was friendly and kind. All the other staff members were rude, not helpful at all, when I asked if they could help us to get a taxi (maybe they could know someone) she said I could use my hands to get a taxi. The other girl on the next day told us to go to the bank when we were trying to exchange money with them after the nice lady said they could do it for us.
    Brazil, Couple, 31-40
  • 7.1

    Very Good

    10 Sep 2018
    Stayed her many times over the years when it was owned by Sim and Aki (Sim's Cozy Garden Hostel) -then it was the "Michelin 5-star" of hostels anywhere. It still has some of the basic feel, but the spirit of the place has changed, and the staff are nowhere near the caliber of the past. The cool cafe that was open day and night was moved and limited to lunch hours; movie "theatre" is gone; calling taxi for you is gone (only call private drivers). Private ensuites still nice and affordable.
    USA, Male, 41+
  • 7.1

    Very Good

    14 Jun 2018
    I am British by birth, Indian by ethnicity. One night at the hostel, my friends (all white-skinned British) and I were having beers from the hostel bar, but every beer they got from the bar was free, whereas I had to pay. My complaint is not about having to pay, but the fact that anyone with white skin got preferential treatment. Generally speaking, staff seemed more willing to help other guests and seemed friendlier to other guests than they did for me. Other than that, this hostel is pleasant.
    Wales, Male, 18-24
  • 6.0


    30 Jul 2018
    It is probably time Lonely Planet took another look at this one. Great value and friendly staff, but I would: (i) mute/remove the television from the bar area, music > films; (ii) stop advertising tours to the Great Buddha, they are only a taxi service; (iii) update the directions provided to the hostel, the metro is convenient but not mentioned. Overall this place needs a refurb and I would probably look somewhere else next time.
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • DVD's
  • Games Room
  • Pool Table


  • 2011

    3rd, Continent Winners Asia

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