Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hello Sapa Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Featured room service, this property also provides guests with a terrace. The accommodation provides a 24-hour front desk, a shared kitchen and organizing tours for guests.

Popular points of interest near the hostel include Sa Pa Lake, Sun Plaza, and Ham Rong Garden - Ham Rong Mountain.

Hello sapa hostel is a second home for all travelers. Because in the hostel we are getting all those things this one we are getting in the home. Sapa hostel opens 24 hours. And the staff treat you like a family member.

The owner is also a hotelier and will be trying to make my guest happy and satisfy. and I also tell you everyone please treat hotel staff like as a friend. we always try to make you happy if sometime we can't do because some problems please understand our problems.

Come and Enjoy with us!

Terms and Conditions:
Cancellation policy: 3 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 23:00.
Check out from 06:30 to 11:30.
24 Hours Reception

Payment upon arrival by cash.
Taxes included.
Breakfast not included.
No curfew.
Child friendly.
Non smoking, but we have a certain smoking area. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.4

  • Location 9.5

  • Staff 9.6

  • Atmosphere 8.7

  • Cleanliness 9.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    01 Mar 2020
    The staff were absolutely wonderful and incredibly helpful. They helped us with everything around Sapa and really made our stay there great. We're very greatful for their help and can't recommend a stay their enough!
    England, Mixed Group, 25-30
  • 10.0


    13 Jan 2020
    The staff of the hostel was amazing. I arrived with the nightbus and was already at the hostel at 7 a.m. and they showed me to my room where I could catch up some sleep at no extra cost. The beds and showers also fit tall people (I am 194 or 6ft4). So overall an amazing hostel and I recommend you staying here in Sapa.
    Netherlands, Male, 18-24
  • 10.0


    12 Jan 2020
    Amazing hospitality with super friendly staff! Beds were also super comfortable and its in a central location!
    Canada, Female, 18-24
  • 10.0


    08 Jan 2020
    The lady managing the hostel, Tram, was the warmest person I've met across all of my hostels in Vietnam. She woke up in the middle of the night to check us in, no complaints, when we arrived. We went in winter, so every time I came back to the hostel from outside, she'd give me hot water to drink and then make me ginger tea (without me asking for it).
    Bangladesh, Female, 25-30
  • 10.0


    08 Jan 2020
    We had such a great stay here! Only here for a night but Tram was so incredibly helpful, we arrived before 6am and Tram checked us in and showed us to our beds. She also helped us book bus tickets to Laos and let us hang around the hostel after our trek and before we left for the bus. Great breakfast too! Would definitely recommend.
    Australia, Male, 18-24
  • 9.7


    05 Mar 2020
    Very nice hostel for the price of the private room, the staff was lovely and very useful, giving us directions for all the attractions around Sa Pa, and giving us restaurants and bars to go to. Would recommend to anyone!
    Canada, Couple, 18-24
  • 9.7


    18 Dec 2019
    Amazing hostel! Definitely stay here. The staff were so accommodating and sweet. Located just above the lake close by to some great restaurants. Would stay here again. Thank you
    England, Couple, 25-30
  • 9.4


    17 Dec 2019
    Staff was lovely and super helpful, even drew us a map of the area and told us what was worth seeing and how to get there. The breakfast options were great and really good value for money. Would stay here again for sure!
    Poland, All Female Group, 18-24
  • 9.1


    05 Jan 2020
    We had booked two beds in the dormroom but when we came, they gave us a private room for the same price! the room was so nice and the beds were so comfy! The staff were the sweetest, we would diffently come back.
    Denmark, Female, 18-24
  • 9.1


    04 Jan 2020
    We had a private room, and it was wonderful. Super comfy bed, big space, and great shower. There's a fire place in the lobby, which is very pleasant to sit next to when it's lit - Sapa can get quite chilly in the winter..! Friendly staff, although only a couple of them speak English, but this wasn't too much of a big deal. Great value for money.
    England, Couple, 18-24
Read all reviews


  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi