Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
100% charge for no show and cancellation for groups.
Additional Terms and Conditions
30% non refundable prepayment
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
All the Studios & Apartments offered are located in downtown on different addresses, near the guesthouse. Group reservations/8+ Pers/ are possible, but before booking please contact us to discuss options and conditions in advance. For additional information send us email or call.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Our guest bedrooms have been individually furnished and tastefully decorated to the highest standard. Hello Sofia en-suite rooms are equipped with all natural linens, blankets, pillows and furniture and equal to 3 star hotel rooms. Guests are welcome to use the kitchen facilities, free WiFi and HDTV's .
The 2 and 3 persons apartment is located outside the Guesthouse /about 10-12 mins walking distance/ and are offered as 'Deluxe 2 or 3 Bed Family Room'
Additional amenities include :
LED HDTV's with 70+ international channels,
LAN infrastructure with free Interactive Media /for Deluxe rooms/
Fully Heated/Air Conditioned guest rooms
Laundry service on cheapest price
Free Luggage storage on check-out until 18:00h
24h hot water
Pick-up shuttles/on surcharge/
100% natural towels, linens, handmade blankets and furniture
Free city tour, guides and information
Free use of iron and hair-dryer
Day trips to famous Country sites by car
On street parking is available in front of the House. It is payable between 7:30-18:30h and free during the night and weekends. Affordable guarded
parking lot is located next to the house /approx. 6Euro for 24h/
Your friendly host Marin and his staff are waiting to welcome you to Hello Sofia, greeting all guests with a complimentary tea or coffee on arrival and they will be happy to share their local knowledge with you and assist with information about Sofia.
Please pay attention that all reservations are kept no longer than 3 hours after given time. Please call us if you late to keep the room.
We need your arrival time by email or phone.
* Standard check-in begin after 13:00h until 20:00h. Inform us ASAP if you're coming outside/after this time period to confirm the accommodation possibility and additional charges.
* Check-in start 13:00h, earlier time is possible - after 11AM if we have free rooms, reception working until 20:00h. Inform us ASAP if you're coming outside/after this time period to confirm the accommodation possibility. We could accommodate you after 20:00 on extra fee of 2.00Euro/h
* Check-out is until 11:30h, with possible later time on request
Cancellations or changes your booking: at least 7 days before arrival date by phone or email for confirmation.
We accept payment in cash only: Euro or Bulgarian Leva on rate 1.00 Euro 2.00 Bulgarian Leva. The total amount is payable on arrival.
Our Key&Room Deposit is 15Euro or 30BGN
* We do not offer breakfast
The 'Green Zone' parking area in front of the house is free of charge between 18:30 to 7:30h, and payable during the day with SMS, check also the payable parking lot located in close distance /50m/
Air Conditioning is available in limited number of en-suite and Deluxe rooms only
For additional information send us email or call. View House Rules
- Free City Maps
- Free City Tour
- Free Internet Access
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- Bicycle Parking
- Breakfast Not Included
- Cable TV
- Hair Dryers
- Iron / Ironing Board
- Self-Catering Facilities
- Airport Transfers
- Internet Access
- Laundry Facilities
- Luggage Storage
- Reception (limited hours)
- Tea & Coffee Making Facilities
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