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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Heraklion Youth Hostel

Book more than 7 days in advance for Free Cancellation.
8.2
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Heraklion Youth Hostel is located right in the heart of the town yet in a nice and quiet neighborhood. A family-run business offering basic and cheap accommodation all year long. The main tourist sights and means of transport are only few minutes away together with numerous choices of entertainment.

The hostel is in a two storey neo-classical stone building, that makes it cool in summer and warm in winter, and has sunny fresh rooms (balcony or windows) with air-condition. There are males and females dormitory rooms. Our guests can enjoy all day long hot showers, cooking facilities (cooker, microwave oven, fridge, freezer, coffee makers, boilers) to prepare their own drink or meal, leave their luggage for free and have free wi-fi access. Safety lockers, safety box, adaptors, city brochures and maps are also available.
Guests can also rest at the beautiful patio and relax at the sunbeds there are at the top floor spacious sunny terrace.
A friendly, multi-lingual staff is always here to help you explore the town, arrange excursions around the island and make your stay easier and far more interesting. Being in a very central, still quiet position allows you to follow the beat of the town and not miss a thing as everything is within a short -walking usually- distance.

Please note:
If you wish to change or cancel your booking, please inform us at least one day in advance. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Check in from 11:00 am
Check out before 10:00 am
Please, be aware that the hostel opens at 07:30 in the morning and closes after midnight, at 1 a.m. In case you are arriving with a late flight, please make sure you contact us before so you let us know.

Breakfast not included
Taxes included View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.6

  • Location 9.5

  • Staff 8.7

  • Atmosphere 7.5

  • Cleanliness 7.6

  • Facilities 7.3


Latest Reviews

  • 10.0

    Superb

    09 Jul 2019
    I liked the lady, the owner of the hostel. She seems to know what backpacking travellers need. She was very helpful. I liked her.
    USA, Female, 41+
  • 10.0

    Superb

    07 Jul 2019
    Fantastic hostel Feels like a home but also a hostel. Would recommend to friends and strangers
    Australia, Female, 18-24
  • 10.0

    Superb

    29 Jun 2019
    The host was so cool and loving. Met some lifetime friends here.
    India, Female, 25-30
  • 9.4

    Superb

    30 Jul 2019
    This hostel is very conveniently located in the city center. The amenities are basic but everything you would need. In the "kitchen" area, there were some little toasts and jams you could use. The coolest part is the upper patio that has a ton of bunk beds that anyone can hang out or sleep in. The only problem is I got back very early in the morning from a night out, and the front door was locked, and we weren't given a key or told it would close. Had to wait for someone to come to let me in.
    USA, Male, 18-24
  • 9.1

    Superb

    16 Jul 2019
    Amazing hostel, wonderful staff. Would definitely stay there again. One of the best hostels in Heraklion. Great location - only a few minutes walk from the pier or bus station. You can sleep on the roof if you want!
    Canada, Male, 25-30
  • 9.1

    Superb

    02 Jul 2019
    My friend and I booked this hostel for a super last-minute one-night stay when our travel plans changed unexpectedly and it was wonderful. The family that runs the place was very kind and our fellow hostel-ers were great to talk to. Nice clean, spacious rooms with lockers for your stuff and a cool open-air seating area. Great location close to food and transport as well.
    USA, All Female Group, 18-24
  • 8.9

    Fabulous

    01 Jul 2019
    The rooms are clean and there is a nice outside area to relax and meet new people. A little kitchen clean-up could be done but would still recommend this hostel :)!!
    Canada, Female, 25-30
  • 6.3

    Good

    08 Aug 2019
    It was impossible to sleep.. be aware, I heard rumours about this place and it was true.. apparently in one of the rooms lives a girl who has some issues. First time l was really scared. During the night she was jumping out of upper bed, arguing that some took her things, smoking cigarettes in the room , walking really loudly, the rumour has it that she is stealing as well.. so if you are girl think twice if you wanna sleep at night and feel safe 😊
    Poland, Female, 25-30
  • 6.0

    Good

    15 Jul 2019
    Very good location however at check in they keep your passport for the entirety of your stay. The staff say that the A/C is only turned on from 10pm-10am, however I woke up my first night at 2am very uncomfortable with no A/C, when it was on, it would not be lower than 27C. Atmosphere is not very conducive to meeting people and be prepared for most of the guests to be aged 35-55 or older. Bathrooms were not very clean or kept up. Communal kitchen area was a plus and homemade marmalade was nice
    Canada, Female, 18-24
  • 4.6

    Rating

    04 Aug 2019
    I was surprised by the high rating of this hostel. If you’re just there for a quick night it would be fine. But longer than a day wasn’t great. It was hard to meet people and the people that were there were significantly older. I felt like I was the youngest. The bathrooms need an update and a really good cleaning. The kitchen wasn’t great.
    Canada, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities


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