Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heraklion Youth Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Heraklion Youth Hostel is located right in the heart of the town yet in a nice and quiet neighborhood. A family-run business offering basic and cheap accommodation all year long. The main tourist sights and means of transport are only few minutes away together with numerous choices of entertainment.

The hostel is in a two storey neo-classical stone building, that makes it cool in summer and warm in winter, and has sunny fresh rooms (balcony or windows) with air-condition. There are males and females dormitory rooms. Our guests can enjoy all day long hot showers, cooking facilities (cooker, microwave oven, fridge, freezer, coffee makers, boilers) to prepare their own drink or meal, leave their luggage for free and have free wi-fi access. Safety lockers, safety box, adaptors, city brochures and maps are also available.
Guests can also rest at the beautiful patio and relax at the sunbeds there are at the top floor spacious sunny terrace.
A friendly, multi-lingual staff is always here to help you explore the town, arrange excursions around the island and make your stay easier and far more interesting. Being in a very central, still quiet position allows you to follow the beat of the town and not miss a thing as everything is within a short -walking usually- distance.

Please note:
If you wish to change or cancel your booking, please inform us at least one day in advance. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Check in from 11:00 am
Check out before 10:00 am
Please, be aware that the hostel opens at 07:30 in the morning and closes after midnight, at 1 a.m. In case you are arriving with a late flight, please make sure you contact us before so you let us know.

Breakfast not included
Taxes included View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 9.4

  • Staff 8.5

  • Atmosphere 7.4

  • Cleanliness 7.7

  • Facilities 7.2

Latest Reviews

  • 10.0


    03 Oct 2019
    My second time here. The wardens are extremely helpful. Beds and rooms are comfortable Russell
    England, Male, 41+
  • 9.4


    23 Sep 2019
    This is such a lovely little place, and I'm so glad I stayed here. The hostel is beautiful, and the owner and staff are so nice and accommodating. I met some fantastic people, and everyone was so friendly. The rooms are spacious, and there's a nice roof to go relax on in addition to the common area. The hostel is really close to the Venetian harbor (like a 3 minute walk), and from there you can catch a taxi pretty much anywhere. This is such a lovely hostel, I'd definitely stay here again.
    USA, Female, 25-30
  • 9.4


    15 Sep 2019
    Excellent place to stay in Heraklion. Rena makes her own olives and will give you lots of local tips. Highly recommend!
    Canada, Female, 25-30
  • 9.4


    13 Sep 2019
    Great staff with a dry sense of humour and passion for what she does. Huge range of delicious homemade products for guests to snack on. Location was great and there was a really good vibe with other guests. Great stay!
    Australia, Male, 31-40
  • 8.6


    10 Sep 2019
    I had a cold when I arrived so that has probably affected my judgment of the place. I found, however, that there was a lot of noise from the street coming into my room, and it was unwise to shut the window as it was so hot. Other that that, the lady running it was very friendly and helpful, spoke excellent English, and went out of her way to give travel tips to everyone. The only big drawback was the 8-bed dorm I had chosen: it was just too busy, what with a stream of guests coming and going.
    Australia, Male, 41+
  • 8.0


    08 Sep 2019
    Hostel is a good place for a overnight stay, if you are needing to travel to the port or airport. Not exactly a “youth hostel” as most of the other residents were quite a bit older than us. Would stay here again if I needed accomodation for one night.
    Australia, Female, 18-24
  • 7.7

    Very Good

    19 Sep 2019
    Good location, walking distance to the city centre, bus station and the port. Not a bad price. Lockers not big enough to put entire bag in and only one power point for the room but I was lucky to have the female dorm to myself which meant they weren’t issues. Nice little touch with basket of free things in the kitchen, olives were delicious!
    New Zealand, Female, 31-40
  • 7.7

    Very Good

    10 Sep 2019
    The strange grandmother we’d read about in a few other reviews was in our room (unfortunately). She was sat in the dark when we got there, and stayed awake all night whispering to herself and moving another woman’s stuff around. But the location amazing for a quick stay, facilities could use a bit more cleaning but overall worth it for the price and location. 20 mins walk from port and bus station. Staff kind and friendly. Just hope you don’t stay in the dorm with the old lady!
    England, Female, 18-24
  • 5.7


    15 Sep 2019
    Very very basic, we stayed for one night and would not have wanted it to be any longer. Check in process took a long time. Facilities weren’t great - no individual plugs or lights, only a few bathrooms etc. Beds were terrible. On a positive the location is good, easy walking distance to the port and bus station. Can’t say much for the atmosphere, we arrived in the evening and didn’t see anyone really or see much happening in the area surrounding the hostel.
    New Zealand, All Female Group, 25-30
  • 4.3


    05 Sep 2019
    The staff weren’t helpful, the facilities were not clean. There was only one outlet in the 8 bed dorm and the aircon is only on from 10pm at night. The kitchen was filthy and the rooftop is full of old bunk beds or covered with laundry. It is closest hostel to the port, that’s the only positive.
    Australia, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities