Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heraklion Youth Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Heraklion Youth Hostel is located right in the heart of the town yet in a nice and quiet neighborhood. A family-run business offering basic and cheap accommodation all year long. The main tourist sights and means of transport are only few minutes away together with numerous choices of entertainment.

The hostel is in a two storey neo-classical stone building, that makes it cool in summer and warm in winter, and has sunny fresh rooms (balcony or windows) with air-condition. There are males and females dormitory rooms. Our guests can enjoy all day long hot showers, cooking facilities (cooker, microwave oven, fridge, freezer, coffee makers, boilers) to prepare their own drink or meal, leave their luggage for free and have free wi-fi access. Safety lockers, safety box, adaptors, city brochures and maps are also available.
Guests can also rest at the beautiful patio and relax at the sunbeds there are at the top floor spacious sunny terrace.
A friendly, multi-lingual staff is always here to help you explore the town, arrange excursions around the island and make your stay easier and far more interesting. Being in a very central, still quiet position allows you to follow the beat of the town and not miss a thing as everything is within a short -walking usually- distance.

Please note:
If you wish to change or cancel your booking, please inform us at least one day in advance. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Check in from 11:00 am
Check out before 10:00 am
Please, be aware that the hostel opens at 07:30 in the morning and closes after midnight, at 1 a.m. In case you are arriving with a late flight, please make sure you contact us before so you let us know.

Breakfast not included
Taxes included View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.7

  • Location 9.3

  • Staff 8.7

  • Atmosphere 6.0

  • Cleanliness 7.3

  • Facilities 6.7

Latest Reviews

  • 10.0


    26 Nov 2018
    Located downtown close to shopping malls, supermarkets, sights, harbor, Venetian fort, KTEL bus station, museum, laundry, & local bus station. Ideal to go visit the Knossos Palace ruins via local bus #2. The KTEL buses , by contrast , can take you to the rest of Crete. The Hostel has a kitchen, common bathrooms, lockers, and double bunks at a bargain price. The proprietress is kind & helpful. Highly recommended.
    USA, Male, 41+
  • 9.4


    04 Oct 2018
    Great location close to the city center and within walking distance of the port. Clean and simple facilities, friendly and helpful staff. Great bang for your buck!
    USA, Female, 18-24
  • 9.4


    30 Sep 2018
    Friendly staff! This hostel is an easy to meet likeminded travellers. Rooftop and outside chill /wash up area was unique. Locker supplied in room. Close to centre and the harbour. Short walk to super market, bus stop and ferry port. If you plan on going out all night (past1am), make sure you grab the main door key before you leave. I would stay here again.
    England, Male, 25-30
  • 9.1


    16 Oct 2018
    I had a lovely time staying here. The hostel was reasonably clean. I believe the sink and outside kitchen could be better looked after as it wasn't very clean or organised. The hosts were very friendly and helpful. Always had a smile. Other guests on the hostel were super friendly and social. The upstairs rooftop was pretty cool and great place for afternoon drinks. In a fabulous location, just off the main street!
    Australia, Female, 25-30
  • 8.9


    11 Oct 2018
    El hostal esta muy bien ubicado, los dueños son muy amables y responderan a todas tus dudas. Sin embargo ofrecen cocina pero esta poco equipada. Las piezas son amplias y comodas, el unico detalles es que al lado de cada cama no hay enchufes.
    Chile, Female, 25-30
  • 7.1

    Very Good

    24 Sep 2018
    Place is good for a short stay
    Australia, Male, 25-30
  • 6.6


    28 Sep 2018
    Rundown & pretty dingy & creepy at night, kitchen & bathrooms felt dirty. Like camping, but inside. Lots of weird beds on the roof. Lots of older men, but also met some very nice normal people. Curfew & they hold your passport until you return linens & key. Left after one night & went to So Young Bed Station around the corner. Worth the few extra Euro for sure.
    USA, Female, 31-40
  • 6.3


    11 Apr 2019
    We didn’t meet any other young people there-they just seemed to be long term residents
    England, Female, 41+
  • 6.3


    03 Oct 2018
    This hostel is good if your plan is live the day. They have Curfew. Good rooftop, no bar, no really good kitchen but enough. The best of this hostel: is location, prize and rooftop to relax.
    Spain, Male, 25-30
  • 4.9


    08 Oct 2018
    Staff were short and not very helpful at making any sort of recommendations. The dorm I stayed in was dirty and smelled horribly each night. Not a very social environment.
    USA, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities