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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Heraklion Youth Hostel

Book more than 2 days in advance for Free Cancellation.
8.0
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Heraklion Youth Hostel is located right in the heart of the town yet in a nice and quiet neighborhood. A family-run business offering basic and cheap accommodation all year long. The main tourist sights and means of transport are only few minutes away together with numerous choices of entertainment.

The hostel is in a two storey neo-classical stone building, that makes it cool in summer and warm in winter, and has sunny fresh rooms (balcony or windows) with air-condition. There are males and females dormitory rooms. Our guests can enjoy all day long hot showers, cooking facilities (cooker, microwave oven, fridge, freezer, coffee makers, boilers) to prepare their own drink or meal, leave their luggage for free and have free wi-fi access. Safety lockers, safety box, adaptors, city brochures and maps are also available.
Guests can also rest at the beautiful patio and relax at the sunbeds there are at the top floor spacious sunny terrace.
A friendly, multi-lingual staff is always here to help you explore the town, arrange excursions around the island and make your stay easier and far more interesting. Being in a very central, still quiet position allows you to follow the beat of the town and not miss a thing as everything is within a short -walking usually- distance.

Please note:
If you wish to change or cancel your booking, please inform us at least one day in advance. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Check in from 15:00 pm
Check out before 10:00 am
Please, be aware that the hostel opens at 07:30 in the morning and closes after midnight, at 1 a.m. In case you are arriving with a late flight, please make sure you contact us before so you let us know.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

[Please note that according to governmental guidelines regarding COVID-19, the communal kitchen facilities will not be in use until further notice.]

Breakfast not included
Taxes included View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.3

  • Location 9.0

  • Staff 8.2

  • Atmosphere 7.9

  • Cleanliness 7.3

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    10 Sep 2022
    Great location, good vibe. Lovely balcony to sit on. Was able to leave my luggage with them before checking in and afterwards. Classic hostel situation. Good for a night or two.
    Scotland, Female, 18-24
  • 10.0

    Superb

    05 Sep 2022
    Awesome place. I know Eirini very well and she always takes care of me when I need anything. The location is amazing as it’s super central, the price is really cheap and you get the option of staying in a room or on the rooftop which is a interesting experience in the summer time. I will definitely come back as a I love Heraklion and have many friends there. Thanks Eirini and will see you when I come back there as always. Tom.
    Australia, Male, 18-24
  • 9.4

    Superb

    19 Aug 2022
    Hostel is absolutely fantastic. Staff are lovely, and the location is to die for - super easy to get to the ferry terminal, airport, and bus station, as well as right by a popular area with nice shops and restaurants. Plus, the beach is only about a 20-30 minute walk away. They have kitchen facilities in a nice area, and all of the bathrooms and bedrooms are nice and clean. That's without even mentioning the rooftop area! I absolutely loved it here :)
    New Zealand, Female, 18-24
  • 9.1

    Superb

    23 Aug 2022
    Very convenient: good location, good value, and nice staff. Thank you for having us.
    England, Male, 31-40
  • 9.1

    Superb

    22 Aug 2022
    They have beds in the roof. Location can't be better. 10 min away from bus. 15 from port. Owner was so kind as i booked wrong date but they gave me missing night free of charge. I still paid for 2 nights ofc. Building is huge. Kitchen. Showers. Bathrooms. They have everything you need for a pleasant stay.
    Croatia, Female, 25-30
  • 8.3

    Fabulous

    09 Sep 2022
    Great hostel. Brilliant fun atmosphere among the guests. Nice manager.
    England, Male, 41+
  • 8.0

    Fabulous

    01 Sep 2022
    Pretty nice hostel in the heart of Heraklion. The most special thing about the place is the rooftop and the fact that you can even sleep there. I didn't like showers much, they were too small. Also kitchen could have been bigger and equiped with more stuff but i didn't cook there anything, there are restaurants all around the place. Also bear in mind it's quite far away from the closest bus stop to the airport and there is no beach in walk distance. Overall it's a fine choice.
    Czech Republic, Male, 18-24
  • 7.4

    Very Good

    05 Sep 2022
    They take your passport as a deposit when you arrive so if you’re leaving before 8am make sure you check out the night before! The reception is supposed to open at 8 and I was in a rush to get a flight - no one was there…thankfully made it! Lind of strange hostel but really nice vibes with the central area bringing everyone together :)
    England, Female, 18-24
  • 6.3

    Good

    12 Aug 2022
    Now this is not the worst hostel, but it definitely feels a little weird. There was the option to sleep on the roof and since it was super hot we took it, but there were no assigned beds so it was a little chaotic. The hostel itself doesn't really have an area where to interact with other people and only very minimal food preparation space. The showers were fine, but there wasn't really any space to dry and change in privacy after showering. In a city where tapwater there was no water dispenser.
    Austria, Female, 25-30
  • 5.4

    Rating

    14 Sep 2022
    The staff was not super friendly. They kept our passports and drivers licenses, which we found out later from a local man is illegal. The hostel ran out of toilet paper for an entire night for 20+ people. They advertise air conditioning, yet there was none and we were sleeping in 35+ degrees. The name of the hostel says “youth” yet there is no age limit and we saw several older men (45+) roaming about during our stay. The location was pretty convenient. The beds on the roof are a nice touch.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cooker
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • Postal Service
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities


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