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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Heritage By Night Hotel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
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Property Description

The Heritage By Night Hotel is located in the Phong Nha village center. The hotel is surrounded by gorgeous karst-mountains that rise up high in the air. The boat station from which most tours depart is only 400 meters further down the road. And all tourism sites in the area can be reached easily from our hotel.

The Heritage By Night Hotel has something to offer for any type of visitor. For those on a budget we have luxury dorm rooms all equipped with air-conditioning. Free breakfast & free WI-FI!

For visitors that aim for a bit luxury we offer 22 private rooms with double beds, flat screens, large bathrooms, room service, free-WI-FI, free breakfast.

The entire hotel was renovated in 2015, all the facilities and room are brand new and have good working equipment like tv's, air-conditioning & a fridge. A large pool is located at the back side of the hotel with view on the magnificent karst mountains.

Our hotel is under the management of the Phong Nha-Ke Bang Tourism Center and therefore we can offer exclusive tours for very sharp prices. With over 20 years of experience we guarantee a amazing stay in Phong Nha!

***Property Policies and Conditions***
1).1 day advance notice for free cancellation.
2).Check-in time: after 14:00pm. Early check in (05:00am – 09:00am) will result in a 30% increased room rate charge.
Check-out time: before 12:00am, later check out (12:00 am – 14:00 pm) will result in an 30% increased room rate charge. Even later check-out (14:00 – 17:00) will result in a 50% incread room rate charge. Later check-out than 17:00 will result in a 100% increased room rate charge.
3).The reception is open from 06:00 till 23:00
4).We accept cash(Dollars and Euros) payment only upon arrival.
5).Dollars and Euros can be exchanged to VND at our hotel
6).Guests must bring valid identification at the front desk (ID Cards, Passports or any other legal document for identification purposes. (Foreign tourist require a valid passport and visa)
7).Weapons, Poisons, Explosives and Pets are strictly prohibited in the hotel.
8).No gambling or the use of drugs is allowed in the entire hotel area. Guests are completely responsible for any activity that break the rules and laws of the Vietnamese government.
9). No cooking and ironing in the hotel rooms, no smoking on the hotel beds.
10).When leaving the room; Light shall be turned off, doors locked and windows closed. The room key must be given to the receptionist before leaving the hotel. (we will charge 100,000 VND for a lost key).
11).It is not allowed to invite guests to the room, unless permission is granted by the hotel’s management board.
12). Rooms shall be kept clean, and no paper and waste should be thrown into hygienic devices.
13).Keep the volume of radio and TV on a level so that other guests won’t be bothered.
14).Do not arbitrarily move any property out of the rooms without the hotel management’s permission. Guests must compensate the hotel for any lost or damaged property by 100% of the property’s current price.
15).To ensure the safety of guest’s belongings, please send precious properties such as money, gold or gemstones to the hotels front desk. If guests do not agree with this regulation, any lost property case will not be the hotel’s responsibility. View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 4.0

  • Location 8.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0


Latest Reviews

  • 9.4

    Superb

    11 Oct 2017
    Stayed here with a few friends, and we loved it! Our 6 share dorm was very clean, we had our own bathroom, and security lockers. Awesome outdoor pool with beautiful scenery. Free, good breakfast. Definitely a great place to stay if you're looking for a quiet, laid back experience. The staff was also very friendly and helpful.
    USA, Female, 18-24
  • 9.1

    Superb

    05 Aug 2017
    Have stayed here twice now and I love it! It is not a party hostel/hotel by any means but it is beautiful the pool is amazing with an amazing view! Breakfast options aren't great! But for the price is feels and looks like a luxury hotel! Organised are tour for us very helpful staff
    England, Female, 18-24
  • 8.6

    Fabulous

    15 Aug 2018
    Really nice room, there were two of us staying in a 6 bed dorm and had it completely to ourselves. Very spacious and the views were amazing from the pool area. Loads of breakfast options, cooked really well.
    England, Female, 18-24
  • 8.0

    Fabulous

    26 Feb 2018
    It was fine! Nice and cheap for a good location, close enough to Easy Tiger hostel that we felt safe walking to and from the party, but not so close it was too loud! Beds in the dorm were a little hard for my liking, but it was great for the amount we paid! Would recommend!
    Canada, All Female Group, 18-24
  • 4.6

    Rating

    01 Jul 2017
    The service we received here was terrible. Our room wasn't available when we arrived to check in at 9pm so was located in another room. One of our bags went missing from the dormitory and was later located at reception only due to another guest advising us that the receptionist had taken the bag out of our room with no explanation. When confronting the receptionist why she stole our bag from our room she did not have any apology or sufficient explanation. Would never stay here again.
    England, Female, 18-24
  • 4.0

    Rating

    17 Feb 2018
    This place was not great! The pool is way smaller than it looks and not so deep. The bed smelled like mold and were hard and moist. The walls were full of mold. The shower although seemed pretty clean but I didn't feel like going after seing the rest. The view of the mountains from the pool is great although and the breakfast was okay but the pictures are not accurate, they are located next to other hotels only a mountain in the yard. We only stayed there for a few hours and left immediately
    Canada, Female, 18-24
  • 3.7

    Rating

    23 Mar 2018
    On first impressions when looking at this place on the Hostel world app. I thought wow, I’m in for a little treat here. However I couldn’t have been more let down on the arrival. In fact what I hadn’t known was that I had booked myself into a prison block. Rooms were covered in mould Communal toilets were dirty and covered in ants. There was absolutely no atmosphere in the place. I’ve had more fun at my nans retirement home. Beds were very uncomfortable too. Book early and go to Easy Tiger
    England, Male, 18-24
  • 3.4

    Rating

    25 May 2018
    The bathroom STUNK of sewage in the dorm. There was no hot water for a shower. I had booked at 6 bed but was put in a 16 bed There was a man who slept in our room who looked like he was staff The staff were rude at reception, breakfast and the bar. Breakfast was a slushy mess of eggs. The pool needs a clean and the bed are rock hard Don’t be pulled in by the fact they have a pool like I was. It’s not worth it. Don’t bother staying here
    England, Female, 25-30
  • 3.1

    Rating

    09 Feb 2019
    This is the worst place i have ever stayed in. Mould in rooms, very dirty everywhere, the sheets wasnt washed so we had to ask for new because they were dirty, didnt even get a single “sorry” I could list so many things wrong at this place. Just dont go there.
    Denmark, All Male Group, 18-24
  • 3.1

    Rating

    05 Jan 2018
    We arrived at our accommodation to find the rooms were damp and mould was everywhere. It was not healthy at all. We checked out immediately.
    Australia, Mixed Group, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Café
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Pool Table
  • Wi-Fi


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